
Rehab and Wellbeing Clinic - Mount Sinai Hospital

Informations sur Rehab and Wellbeing Clinic - Mount Sinai Hospital
Horaires d'ouverture
- Dimanche: (closed)
- Lundi: 8h-18h
- Mardi: 8h-18h
- Mercredi: 8h-18h
- Jeudi: 8h-18h
- Vendredi: 8h-18h
- Samedi: (closed)
The Dovigi Orthopaedic Sports Medicine Clinic and Rehab and Wellbeing Clinic at Mount Sinai Hospital is a premier sports and wellness clinic, with services available to everyone. Our services include acupuncture, athletic therapy, chiropractic treatment, massage therapy, nutrition, personal training, physiotherapy, podiatry, speech therapy, Sports Medicine, traditional Chinese medicine and voice therapy.
Notre commentaire de Nutrifinder.net sur Rehab and Wellbeing Clinic - Mount Sinai Hospital :
Bienvenue à la Clinique de Réhabilitation et de Bien-être de l'Hôpital Mount Sinai, où votre santé et votre rétablissement sont nos principales priorités. Notre équipe se compose de professionnels très expérimentés, notamment des physiothérapeutes comme Mark Wong et Larissa Tutert, qui ont reçu de nombreuses éloges pour leurs soins personnalisés et leurs plans de traitement efficaces. Les clients ont exprimé leur gratitude pour l'attention aux détails et l'expertise dont ces praticiens font preuve, aidant à rendre les rétablissements après des chirurgies et des blessures plus fluides.
Notre clinique est bien appréciée pour son ambiance accueillante et son engagement envers la satisfaction des patients. De nombreux utilisateurs ont loué notre personnel de soutien pour leur gentillesse et leur compréhension, rendant chaque visite agréable. Nos installations sont également notées pour leur propreté et leur bon équipement.
Cependant, nous reconnaissons qu'il y a eu des préoccupations concernant certaines pratiques administratives, notamment en ce qui concerne notre politique d'annulation. Bien que notre objectif soit de maintenir la clarté et l'efficacité, nous comprenons la nécessité d'améliorations pour mieux accueillir les situations qui peuvent survenir de manière inattendue.
Que vous vous rétablissiez d'une blessure ou souhaitiez améliorer vos capacités physiques, notre clinique propose une large gamme de services adaptés à vos besoins. Nous visons à vous autonomiser dans votre cheminement vers la santé et le bien-être.
Rehab and Wellbeing Clinic - Mount Sinai Hospital: Critiques
Expérience fantastique: I can’t recommend Mark enough as a physiotherapist! When I first visited him, I was in excruciating pain with my hip and leg. Mark immediately identified the issue in the very first session and guided me through effective exercises and pressure point techniques. After just a few sessions with him, I’m feeling so much better and pretty much pain-free. If you’re looking for someone who’s knowledgeable, attentive, and truly effective, Mark is definitely your guy
Expérience fantastique: I worked with Mark for 3+ years both pre and post shoulder surgery and I felt like I was in great hands the whole time. He provided useful and effective training programs for me that got me back into sports while feeling safe and the stretching/treatment sessions always gave me a lot of relief. I only stopped going to physio at Dovogi because of a move and I will miss my friend Mark a lot. I looked forward to chatting about our mutual hobbies and sports throughout sessions. He also gives good advice on Magic the gathering - see you soon buddy. The support staff and admin are very nice and always understanding when I am late or have to bug them. Thanks everyone
Expérience fantastique: Excellent treatment and service. Mark was great to my recovery when I broke my knee. I got back to playing soccer much earlier than I expected. I was clinically fit and confident about my knee strength and stability.
Thank you for your kind review! We're so glad to hear that Mark played a key role in your recovery and helped you return to soccer sooner than expected. Regaining strength and confidence after an injury is a big milestone, and we’re thrilled we could support you through it. Wishing you continued health and success on the field!
Expérience positive: I was very pleased with the care & treatment I received from my physiotherapist Larissa. The clinical support staff were also very helpful. However I have concerns with some of the administrative practices of the clinic. I had an appointment for Monday afternoon but became ill on the weekend. I called the clinic when it opened on Monday morning to tell them that I was ill & that I wouldn’t be able to keep my appt. I was told that I would be charged the full amount for the appointment because I hadn’t cancelled 24 hours in advance. It is impossible to cancel a Monday appointment 24 hours in advance because the clinic is not open on the weekend! I feel that is an unfair practice & was very disappointed.
Thank you for your feedback and for taking the time to share both your positive experience with Larissa and our clinical support staff, as well as your concerns. We're sorry to hear you were disappointed with our cancellation policy. While we do our best to be clear and consistent, we understand that illness can arise unexpectedly and that our weekend hours may present challenges. We appreciate your input and will take it into consideration as we continue to review and improve our policies. Thank you again for trusting us with your care.
Expérience fantastique: I have had excellent care for the past 5 years here, including orthopedic surgery, sports medicine doctor and most of all my physiotherapist Larissa Tutert. I've seen physiotherapists in the past and Larissa is unparalleled. She has extensive expert training beyond basic physiotherapy in several key areas. She is exceptionally smart, thoughtful and caring. She highly individualizes care for each patient. Without her I never could have recovered so well from two difficult surgeries and been able to prevent any more for now.
Thank you so much for your thoughtful words and for trusting us with your care over the past five years. We’re thrilled to hear how impactful Larissa has been in your recovery journey. Her dedication to individualized care is truly exceptional, and we’ll be sure to share your kind feedback with her. Wishing you continued strength and good health!
Expérience fantastique: I have been going to Dovigi Physio and Acupuncture for over a year now. From the front desk crew- Ashley, Lisa and Anita (I wish I could remember everyone's names!)- to the physio guru Larissa Tutert who works magic with her knowledge, skills and understanding of the human body, to the extremely talented eastern medicine teacher and advocate Fanny Ip, one does not need to second guess coming to Dovigi. All members of this organization are consummate professionals in their own fields. I had my miniscus repaired with surgery, and began my experience with Larissa with physio post surgery. Larissa was kind, listened and gave suggestions and options as to what she thought the best course of action would be. I was and am still blown away by her knowledge of how the body works. Being a catcher in softball is a huge passion of mine, and I did not want to give it up due to this injury. Larissa was able to get me back to catching, and I will be forever grateful for her skills to help me get there. My partner and I are also exploring ivf, and with that have been seeing Fanny Ip for acupuncture. Fanny is insanely knowledgeable in this field, and knows how to adjust her work to each client to achieve results. Fanny is a pro and I highly suggest meeting with her if you are interested in exploring ivf and/ or fertility. Anyone looking for a professional company that can help your body get stronger or back to a better standard of living should reach out. Worth every cent.
Wow—what a beautiful and detailed review! We’re so grateful for your kind words about our team, from our front desk superstars to Larissa and Fanny. It’s an honour to support your return to the softball field and to walk alongside you and your partner on your IVF journey. Your trust means the world to us. Thank you!
Expérience fantastique: In late 2023, I tore my right meniscus, which was confirmed by MRI on January 17, 2024, leaving me barely able to walk. With Dr. Catapano's help—including ultrasound-guided cortisone and hyaluronic injections on January 18—and targeted physiotherapy from Mark Wong, I was back skiing exactly 30 days post-injection. And, after just two more sessions with Mark, I was even able to return to hockey the following week. I was able to ski for the rest of the season with my knee feeling stronger than it has in 20 years, all thanks to Mark's skill in adapting exercises in real time based on his observations during each physio session. His breadth of knowledge is remarkable, and he is truly the best physiotherapist I've ever worked with. Special mention also goes to the friendly and responsive scheduling and support staff.
Your story is inspiring! We’re so happy to hear about your rapid return to skiing and hockey—and that your knee feels better than it has in decades. Mark and Dr. Catapano are both incredible clinicians, and we’re glad their expertise made such a positive impact. Thanks for taking the time to share your experience!
Expérience fantastique: I have been to the Dovigi Sports Clinic twice over the past couple of years and the service I’ve gotten there was amazing. Shout out to Mark Wong for fixing my tennis injuries in a shorter time span than what was initially expected - if you need a great physiotherapist, go for him.
Thank you for your kind words and continued trust in our clinic. We’re so glad Mark was able to help you get back on the court quickly and safely. Speedy recoveries are always the goal, and we’re happy we could deliver that for you. We appreciate your recommendation and look forward to seeing you again—hopefully injury-free!
Expérience négative: Following a hamstring injury I was seeing Larissa and I kept asking for help with a knee brace given my hip and ankle instabilities. I even purchase an expensive one to ask her about it. My complaints of knee pain and hyperextension were ignored. Needless to say that now my knee is worn out with osteoarthritis and I have a painful Baker's cyst that radiates pain and causes swelling in my lower leg. Also my hip and hamstring never got any better. I have paid this clinic thousands of dollars over the 2 years only to worsen my situation. The last drop was my neck pain as a result of her treatment. I stopped going there and I should contact the College of Physiotherapist to ask if such ignorance and negligence is a part of their standards. Larissa is charismatic but ignorant of serious concerns and single minded with her own agenda.
Thank you for taking the time to share your feedback. We are sorry to hear that your experience with our clinic did not meet your expectations. At our clinic, we are committed to providing the best possible care to all our patients and working closely with them to achieve their health goals. With each patient, we discuss the treatment plan and educate on the cause of symptoms. Often the driver of pain is not always where a patient expects.
We would welcome the opportunity to discuss your experience further and address any unresolved issues. It is our understanding that you declined any following up and any further discussion. Please feel free to reach out to us directly at [email protected].
Expérience fantastique: I've been receiving treatment from physiotherapist Kevin for the past few months for a sports injury. I highly recommend Kevin to anyone dealing with a sports injury—his professional care has made a significant difference!
Thank you for your review and kind words. We are glad that your healing process is going well!
Expérience fantastique: My experience at the Dovigi Sports Medicine Clinic has been fantastic. I had labrum repair surgery earlier this year, and I cannot recommend this clinic enough. From Dr. Dwyer to the clinic's receptionists to Mark who has been my physiotherapist both before and after the surgery, I've always felt really well taken care of. Facilities are impeccable as well. Thankful to have found this clinic.
Thank you for your review and we are so glad that you have had a good experience with us. We will pass your kind words on to the team.
Expérience fantastique: Talented physio's and trainers, super nice staff
Thank you for your review and we are really glad you that you had a good experience. I shared your kind words with the staff. We hope to see you again soon.
Expérience fantastique: Kevin is the best
Thank you for your review. I will pass your kind words on to Kevin and team!
Hope to see you soon.
Expérience fantastique: Dr. Lock is beyond the absolute best and most helpful doctor I've ever had. She's brilliant and has always gone above and beyond in her care and service. Cannot recommend enough.
Thank you for the 5-star rating! We're thrilled to hear that you had a positive experience at Dovigi Orthopaedic Sports Medicine clinic and with Dr. Lock. I will pass your kind words on to the clinician. If you ever have any questions or need assistance in the future, don't hesitate to reach out. We look forward to seeing you again soon!
Expérience fantastique: Best PSW at the Toronto Rehab Centre at Mount Sinai is Pamgrea Taylor - HCA stroke. She is kind, with a great demeanour, and super hard working. Pamgrea is also very attuned to patient needs and is happy to help any way she can. It's people like Pamgrea that make this place great.
Thank you for your kind words. We will make sure Pamgrea receives the feedback.
Expérience négative: I went to the emergency room with a torn LCL and obviously couldn't walk for days. They referred me to this location to actually get some information about the injury and to take a look at the injury and get some imaging done. I brought in the referral and they said to just speak to the doctor would cost me 580 dollars. Just to speak to someone about an injury that I've yet to get any information on whatsoever and absolutely no medical information or help or treatment. And even though after not being able to work and not being able to afford a 600 $ CONSULT, no treatment just to get in the room with a therapist .. just to be diagnosed with an injury I'd have to pay that much ? They also offered no payment plan nor any helpful information about ways to pay for the treatment they wouldn't tell me if my private healthcare would cover it or if ohip would, Absolutley zero help. Thanks it's not like someone would need help when they can't walk. Personally, if your looking for a staff that cares about providing medical information, medical care, treatment, just basic information on how to pay or get help, a diagnosis, he'll if your just looking for the basics from universal health care then I wouldn't not go here. Go somewhere where the medical staff actually care to help someone and provide medical care and knowledge.. This is a store front not a medical facility. Thank you for turning someone away who has had no medical help with a torn LCL .. thank you Mount Sinai for providing no medical information no treatment information, thank you for taking my tax money but not providing universal health care. Thank you for referring me to your own storefront to try and siphon money out of me in a desperate time. Thank you for offering nothing to someone with an injury that sometimes requires surgery. Thank you so much for your dedication to not helping people.
Thank you for sharing your feedback. We understand your frustration following your visit and the challenges you've encountered regarding the consultation fee and the information provided about your injury.
We aim to ensure all patients are fully informed about their care options and associated costs, especially in situations where insurance coverage may not be applicable. It's important to us that our patients feel supported in navigating their healthcare journey.
We acknowledge that there might have been a lack of clarity regarding the financial aspects of your care. Our team is dedicated to improving communication about services and costs to better assist our patients in understanding their options.
We are continuously working to enhance our procedures and patient support. If you have further concerns or need assistance related to your visit, we encourage you to contact our team at [email protected].
Your feedback is important to us as we strive to improve our services. Thank you for bringing this matter to our attention.
Expérience fantastique: Great place..excellent staff..friendly, helpful...gym is amazing!
Thank you for taking the time to share your experience! We're so glad to hear that you had a positive visit. We are looking forward to welcoming you back!
Expérience fantastique: First rate very professional skilled people.
Thank you for your review!
Expérience fantastique: Kevin was great. Helped me get my range of motion in my ankle after breaking my leg.
Thank you for letting us know about your experience. Providing excellent care and service to our patients is what drives us, and we're thrilled to have met your expectations. We will share your feedback with Kevin.
Expérience fantastique: I highly recommend Dovigi Orthopaedic Sports Medicine Clinic, and especially physiotherapist Kevin Lam. The on-boarding process is straightforward and thorough, and the three receptionists, Anita, Ashley, and Lisa, are wonderful. They are helpful, kind, and professional, remembering each patient's name. Since this clinic is located within Mount Sinai Hospital, it has hospital-grade air filtration, which makes appointments here very safe from airborne illnesses. The clinic is also always very clean. I have had weekly appointments with Kevin for the past nine months, initially for chronic pain stemming from injuries sustained over ten years ago. During the initial assessment appointment, Kevin developed and communicated a treatment plan, so I knew what to expect, in terms of results and how long it would take to achieve those results. Kevin successfully treated my chronic pain, using different treatment modalities, and also teaching me do-at-home exercises. After ridding me of chronic pain, he has helped me strengthen other muscles, to prevent injury. He follows up on the prescribed exercises, to ensure I am doing them correctly, and fine-tunes my technique. Expect to work in partnership with Kevin for better health and wellness. He prescribes exercises to suit each patient's abilities, pace, and goals, and encourages patients to do their homework for the maximum (and long-lasting) benefit. Kevin is very personable and a good conversationalist, making appointments enjoyable.
Thank you for your kind words. We are glad that you are feeling and moving better! I have shared your feedback with the team and Kevin and we look forward to working with you to keep you moving!
Thanks again!
Expérience positive: Dovigi Sports Medicine has great facilities, and wonderful practitioners, and is such a positive environment to be in. I have made significant progress in strength after having broken my clavicle playing Ultimate Frisbee. This would not have been possible without working with Kevin Lam. Kevin worked with me for over 8 weeks on a treatment plan that increased my recovery. His knowledge and expertise are evident in his experience working with high-level athletes and allowed me to safely return to sports. I highly recommend Kevin to athletes who've suffered acute injuries and are looking for a strong recovery.
Thanks for your review and kind words for our team. They take great pride in helping! will share your words with Kevin and the team.
Expérience fantastique: I have seen many practitioners over the years related to issues ranging from general pain to chronic pain / digestive issues. Dr. Lock was the first to not only help me "ease the pain" but she helped me find a path to managing and living pain free. She is not at the fore front of her expertise but it is how much she cares about her patients well being that separates her. I highly Dro. Lock recommend to anyone dealing with long term pain issues of any kind.
Thank you for your review. I will share it with Dr. Lock and the team.
Expérience fantastique: Excellent staff. Everyone from front desk, Dr Merali and physio gals. Enjoying the new GLA:D programme
Thanks for letting us know. I will share your review with Dr. Merali and the team!
Expérience positive: Went for a check up.
Expérience fantastique: Can't say a bad thing about this hospital and its faculty! Simply astounding. Great care.
Thank you for your kind words. I will share them with the team!
Expérience fantastique: Very great facility and very great people here. I had a meniscus tear and Dr.merali has been able to help me tremendously
We are so pleased you had a great experience! We strive every day to provide the very best in patient care. We love to receive feedback like this. We will share with our Dovigi Team.
Expérience fantastique: Great staff and doctors. Personally the physio was amazing for my ACL pain
Thank you for your comment! We are glad you had a good experience with Dovigi.
Expérience positive: Covid19, no services according to the nurse. Not sure when will resume services at Mt.Sinai.
We are open for all types of appointments. Hope to see you soon!
Expérience négative: I found this experience to be really fraught with problems. I am 3 months port partum and was late because of baby and transit, which I understand is not thier fault. I apologized and offered to come back but was told that she'd see me for the full amount but for only 20 minutes. I objected to this and the kinda rude receptionist told me to wait. Larissa saw me and was relatively nice and helpful but didn't actually focus on the diastecis recti which is why I was there. She was like all smiles and then was like I need to go or my whole day is at risk. I said to the receptionist that I could have just come back but was met with "we needed to charge you". Thier policy of 24 hr cancellations ( they ask to keep your credit card in file so they can charge you lol- gross) in the era of covid safety and while being a post partum clinic is pretty reprehensible. I was pretty disgusted to be honest. I do not reccomend the culture of this space. There are plenty better physios and clinics.
Expérience fantastique: Yeah it's a great place to go get your feet done
Expérience fantastique: I ha e been really happy with the care and services from this office over the last 6 months.
Expérience fantastique: The place for improvement of quality of life when it comes to pain.
Expérience fantastique: Amazing facility with very knowledgeable and kind practitioners. It's also like a one stop shop for all sports related treatments i.e. sports physicians, physiotherapists, podiatrist and more. They have a great gym facility as well which is useful for physio and other sessions.
Expérience négative: 600 dollars and up for employees for Orthotics. Give me a break. My insurance in my other job pays 250 every two years for Orthotics. So that means I still have to pay 350. What a rip off
Expérience fantastique: Dr. Cepo is a very experienced sport professional that understands sports injuries.
Expérience fantastique: exellent services !!!
Expérience positive: The staff are very friendly and comforting.
Expérience positive: I liked it.
Expérience fantastique: Great people and service!!
Expérience fantastique: Very friendly and caring staff
Expérience fantastique: Good hospital
Expérience fantastique: Friendly honest medical doctors if u got a knee injury this is the best place in canada to go get fixed up
Expérience fantastique: A lot of restrictions
Expérience fantastique: Best fried momo ever I had
Expérience fantastique: Top notch professionals associated with one of the best orthopaedic surgeons and hospitals in the city.
Expérience fantastique: The trainers and physiotherapists are extremely good professionals. The rates are salty but it’s worth it.
Expérience fantastique: Great physiotherapists. Easy booking without long waits. Handy access for downtown but expensive parking if coming by car. Long elevator wait to 20th floor while Mt. Sinai undergoes renovation.
Expérience positive: Came for treatment for my runners knee. Physio appointment went well and left feeling better as well as some exercises to do I'd recommend to others looking for physio. It's less rushed than in other clinics
Expérience fantastique: Well run clinic offering a number of services. Great location
Expérience fantastique: Amazing experience and service! Highly recommend.
Expérience fantastique: Offers a great array of services!
Expérience fantastique: Amazing chiropractic appointment with Davor! My back is moving better now than ever! Can't wait for my next appointment- thanks.
Expérience fantastique: Exceptional staff and location- I was nervous before my appointment with Fanny as it was my first attempt with acupuncture but they were extremely professional and compassionate. I will definitely be back!
Expérience fantastique: Professional staff and prescriptive treatments. Had a wonderful massage with Anne. Highly recommended.
Expérience fantastique: Qualified professionals that take the time to listen to your issues and tailor their treatments. Best in the city!
Expérience fantastique: A great facility with knowledgeable, engaging practitioners
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