Ottawa Physiotherapy & Sport Clinics - Westboro
Information about Ottawa Physiotherapy & Sport Clinics - Westboro
Opening hours
- sunday: 8h-13h
- monday: 7h-20h
- tuesday: 7h-20h
- wednesday: 7h-20h
- thursday: 7h-20h
- friday: 7h-20h
- saturday: 8h-13h
Founded in December 2008, Ottawa Physiotherapy and Sport Clinics expanded to Westboro, becoming our second location. Situated in the heart of Westboro village, our clinic provides a diverse range of physiotherapy and rehabilitation services tailored to accommodate every lifestyle and activity level. Whether you're recovering from injury, managing chronic pain, or striving to enhance athletic performance, our expert team is dedicated to delivering personalized care. Discover how our comprehensive services can support your journey to optimal mobility and well-being in the vibrant community of Westboro.
Our comment from Nutrifinder.net about Ottawa Physiotherapy & Sport Clinics - Westboro:
Ottawa Physiotherapy & Sport Clinics - Westboro is highly praised for its friendly and professional atmosphere, dedicated and skilled staff, and effective treatment plans. Patients regularly commend the welcoming environment where both physical rehabilitation and positive energy thrive. Many have reported significant improvements in their conditions, crediting experienced physiotherapists like Andre, Richard, Sam, and Kirstie for their personalized attention and expertise. The clinic fosters a sense of community, making patients feel like part of a family as they navigate their recovery journeys.
Despite the numerous positive experiences, some users have expressed concerns regarding the clinic's open-concept design, which can lead to distractions during treatment sessions. However, the team is noted for their professionalism, and most clients appreciate the camaraderie among the staff, despite a few recommend seeking a more private setting during appointments. Overall, Ottawa Physiotherapy & Sport Clinics - Westboro is recognized for providing excellent care and creating an atmosphere where healing is not only possible but also enjoyable.
Ottawa Physiotherapy & Sport Clinics - Westboro: Reviews
Fantastic experience: Andre worked his magic and I’m now pain free. I couldn’t have asked for a better result. The staff are lovely and it’s a fun, light hearted environment. I’d definitely recommend this clinic.
Thank you so much for your glowing review! We’re absolutely thrilled to hear that Andre’s expertise helped you achieve a pain-free outcome—it’s the ultimate goal, and we couldn’t be happier for you! Creating a positive, light-hearted environment where patients feel supported and cared for is something our entire team takes pride in, so it’s wonderful to know that resonated with you.
Fantastic experience: Great atmosphere! Staff are all super friendly and caring.
Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the welcoming and friendly atmosphere we work so hard to create. Our team is dedicated to providing not just excellent care but also a space where every patient feels genuinely valued and supported.
Fantastic experience: Richard and Selena are great. Seeing significant improvement with my injury.
Hey Todd, Thank you so much for your kind words! We’re very happy to hear about the significant progress you’ve made with Richard and Selena’s care. Their expertise and dedication to their patients’ recovery truly shine, and it’s wonderful to know they’ve made such a positive impact on your healing journey.
Fantastic experience: Could not be happier about making the decision to use Ottawa Physiotherapy and Sports clinic’s Westboro location. Not only am I able to play the sport I love again (pain free too), but every time I walk in, I am always greeted with such warmth and positivity. Which makes me look forward to my visits all that much more. I would highly recommend this place not only for the amazing level of care, but also for quite frankly the best medical staff I have ever worked with!!! Richard and the gang there are great 10/10
Hey Carl, thank you so much for your amazing review! It’s incredible to hear how much your experience at our Westboro clinic has positively impacted your life—playing the sport you love pain-free is such a huge win, and we’re thrilled to have been part of your journey! Knowing that you look forward to each visit because of the warmth and positivity from our team truly warms our hearts. Richard and the entire team are dedicated to delivering personalized care and an environment where patients feel welcomed and supported. Your kind words mean the world to us, and we’re honored to be called the best medical staff you’ve worked with! Thank you for your trust and recommendation—it’s patients like you who inspire us every day!
Fantastic experience: As a physician and teacher myself, I am a good judge of health professional skills. I was provided a personable and knowledgeable physiotherapist, Kirstie Gillanders, who used active techniques and supervised (and home) exercises to result in remarkably fast recovery of function and elimination of pain. She was quite responsive to any questions posed online. Though hoping not to have to return, this is a physiotherapist to whom I would refer &/or return!
Hi Gary, wow, thank you for this incredible review! Coming from a fellow health professional and teacher, your words carry so much weight, and we’re truly honored by your praise. Kirstie’s dedication to providing effective, personalized care and her focus on active techniques and tailored exercises clearly made a meaningful impact on your recovery. It’s wonderful to hear how quickly you experienced both pain relief and restored function—what an amazing testament to her skill and commitment! We’re also thrilled that her responsiveness online added to your positive experience. While we hope you won’t need to return either, please know that you’ll always be in great hands with Kirstie and our team.
Fantastic experience: I had my first visit today and I was very impressed! From the incredibly friendly and efficient way I was treated by Cathy at the front desk to the professionalism, knowledge, compassion and thoroughness shown by Richard my PT. I was guided through an hour long initial consultation where Richard listened intently and took notes followed by a series of tests to assess my situation. I left with a clear plan of treatment and a feeling of hope for the first time in seven months that my shoulder rotator cuff partial tear and bursitis will heal! Thank you
Hey Liz, thank you so much for sharing your experience with us! We're absolutely thrilled to hear that your first visit left such a strong impression. Cathy truly shines in creating a welcoming and efficient experience, and we’re so glad you felt supported from the moment you arrived. Richard’s dedication to listening, understanding, and crafting a personalized plan reflects our commitment to providing care that’s not only professional but also compassionate and thorough. Knowing that you’ve left with hope after seven challenging months is incredibly meaningful to us. We’re honored to be part of your healing journey and look forward to supporting you every step of the way toward recovery. Here’s to a future with a stronger, healthier shoulder!
Fantastic experience: Had a wonderful experience with Sam McCaw. Really helpful and friendly and helped me get back to aerials/circus art in no time!
Hi Ezzie, thank you so much for your amazing review! We’re thrilled to hear about your wonderful experience with Sam McCaw. Sam’s dedication and expertise shine through in every session, and it’s fantastic to know that his guidance helped you get back to the incredible world of aerials and circus arts so quickly. Your passion and resilience are inspiring, and we’re honored to have been part of your journey back to doing what you love. Thank you for trusting us with your care—keep soaring and creating magic in the air! ✨
Fantastic experience: These lovely people are not only smart and helpful like computers but also very friendly and sociable. They have their little giggle sessions with each other while treating you and that, in turn, makes you giggle and then the whole atmosphere becomes very positive and welcoming, like you’re hanging out with a group of friends. One of the physiotherapists is a staunch supporter of the Philadelphia Eagles, and you’d think that would cause friction with someone like me who’s a Cowboys fan, but he’s such a great human being that I was able to see past this significant flaw. But, seriously, this is a great place. Come for the muscle repair; stay for the yuks!
Thank you so much for this incredible review—it had us smiling from ear to ear! We’re absolutely delighted to hear how much you enjoyed the positive, welcoming, and downright fun atmosphere we strive to create. Healing is so much more than just fixing muscles—it’s about fostering an environment where you feel comfortable and cared for! Your playful banter about football allegiances gave us a good laugh, and we’re thrilled that even a Cowboys fan can find common ground with our resident Eagles supporter. It’s a testament to the strong connections we build with our patients—rivalries aside! Thank you for recognizing the mix of professional care and lighthearted camaraderie we bring to every session. We’re so grateful to have you as part of our community. Here’s to muscle repair, laughter, and maybe a friendly football rivalry along the way! ✨
Fantastic experience: Very professional clinic from reception to the physitherapists. Yannick was able to isolate my issue and provide necessary treatment and support. No pressure to continue coming once we had a self-treatment regime.
Hey Terry, thank you so much for your thoughtful review! We’re delighted to hear that your experience at our clinic was professional and positive from start to finish. Yannick’s ability to pinpoint the issue and provide effective treatment and support is a testament to his expertise and commitment to personalized care. It’s great to know you felt empowered with a self-treatment regime and appreciated the no-pressure approach—we’re all about ensuring you have the tools you need to succeed. Thank you for trusting us with your care, and we’re always here if you need us in the future!
Fantastic experience: Andre does great work as a physiotherapist for sports injuries. Friendly, clean, and professional. Highly recommended.
Hey Aaron, thank you for your fantastic review! We’re so glad to hear that Andre’s expertise made such a positive impact on your recovery. Sports injuries can be tough, but with his skill and dedication, we’re thrilled to know you’re on the right path. Your mention of our friendly, clean, and professional environment means so much—creating a space where patients feel comfortable and cared for is always our goal. Thank you for your recommendation, and know that we’re here to support you every step of the way!
Fantastic experience: The clinic and Sam were integral to getting my knee back in shape. I love the portal and having access to the exercises online.
Thank you so much for your fantastic review! We’re thrilled to hear that Sam and our clinic played such a vital role in getting your knee back in shape. Your commitment to your recovery is inspiring, and we’re so glad that our online portal added to your experience by making the exercises accessible and convenient. Helping you reach your goals is what we’re here for, and your kind words mean the world to us. Thank you for trusting us with your care—here’s to your continued strength and success!
Fantastic experience: I have been a patient at this clinic for a few years and the experience has exceeded my expectations. From being greeted with a smile and great energy from Selena to my weekly sessions with Richard, I always feel like part of the OPTSC family. Every employee goes over and beyond to make your time there a great experience. Richard is very knowledgeable and will assess all your ailments and ensure they are taken care of. Selena will always make you leave with a smile. I always look forward to my next appointment. Thank you to everyone.
Thank you so much for your heartfelt review! It’s truly rewarding to hear that your experience with us has exceeded your expectations over the years. From Selena’s warm welcomes to Richard’s dedicated and knowledgeable care, we’re thrilled that every visit feels like you’re part of the OPTSC family—because you are! Our team is committed to going above and beyond to ensure every moment you spend with us is positive and impactful. Knowing that we’ve been able to make such a difference in your journey and that you look forward to your appointments means the world to us.
Negative experience: I thought the receptionist was rude 'Selina'...so wont be using them.
Fantastic experience: I was very nervous going in for my first appointment, but my mind was so quickly put at ease. The atmosphere is very social and casual, without compromising professionalism. I felt well taken care of throughout my months of physio, and never felt uncomfortable despite those initial fears. Really happy to recommend the experience!
Hi, We are so happy we could calm your nerves and put you at ease! We take pride in creating an atmosphere that is conducive to your healing! Thanks so much for the review.
Fantastic experience: Sam was wonderful to work with and the entire environment is upbeat and positive. I've used the facility for 2 different injuries and have been satisfied with the outcome both times! Recommended for anyone.
Thank you so much for your kind words, Aaron! We're thrilled to hear that your experiences with Sam and the clinic have been positive and that both of your recoveries went well. It’s great to know that the upbeat atmosphere made a difference for you throughout your visits! Your recommendation means a lot to us, and we’re always here to help if you need anything in the future.
Fantastic experience: Nick was my therapist. He was great. Most recommended.
Hi Jeffy, thanks so much for the glowing review!
Positive experience: I come here with occasional knee and chronic back pains for relief. I do the exercises I am taught on a daily basis and they work for a time. But with a chronic back problem that keeps returning, I have been returning to Ottawa Physiotherapy and Sports Clinic for about 25 years, and the different practitioners assigned always give me the tools to manage the pain.
Thank you for your review and for trusting OPTSC for over 25 years Robin! We're glad to hear that our team has consistently provided you with the tools to manage your pain. Chronic issues can be challenging, but your dedication to your exercises is key to maintaining relief. We truly value your loyalty and look forward to continuing to support your health and well-being!
Fantastic experience: Very professional and friendly outfit - three sessions put me back on my feet after a lower back injury.
Hi Gerry, thank you so much for the review! We are happy we could help you on your path to recovery.
Fantastic experience: On June 14th I hobbled into Ottawa Physiotherapy And Sport Clinics Westboro on Churchill Avenue in Ottawa. I had let double Achilles tendinitis go way to far. I walked with a weird limp ... always in pain and feeling like something was going to snap, as older people in walkers passed me on the sidewalk. (maybe a slight exaggeration). I met Registered Physiotherapist, Andre Doucette, for the first time who did a full and comprehensive assessment, sized me up on that first visit. Flexibility tests, strength tests, stretches ... and suggested we might be looking at a 3-4 month series of treatments if I wanted to go from where I was to back in the bike saddle, to perhaps even running. I sincerely regret not going to see him sooner. Not being one to want to declare victory too soon, i am ready now to officially celebrate one month after my last treatment. After 11 treatments from June 14 to the last one on August 9, with Andre's guidance, care and encouragement , I am 110%. I can't sing the praises of gratitude loud enough. Andre is a Registered Physiotherapist "extraordinaire", with a relaxing demeanor and a steady hand with acupuncture, dry needling, cupping, massage and excellent coaching on between session stretching and exercises. From the friendly and obliging front desk, to the excellent care and treatment given by Andre , OPSC - Westboro was an awesome all-around experience. I don't miss the pain, but I kinda miss them. Thanks Andre!
Hi Jacques, thank you so much for sharing your positive experience with Andre and the team at OPSC Westboro! We're thrilled to hear that you made such great progress and are now back to your active lifestyle. Your kind words mean a lot to us. We'll be sure to pass along your praise to Andre. We wish you continued health and success in all your future endeavours!
Fantastic experience: I went to see Sam for help with lower back pain. Ottawa Physiotherapy and Sports Clinic’s Westboro location has awesome staff — the vibes are great, and they make recovery fun. Sam provided recommendations that helped calm inflammation and exercises that built strength and flexibility without causing flare-ups. Going to physio gave me a boost in staying consistent with my movement routine. Great decision for my physical and mental health. Thanks, Sam!!
Thank you for sharing your experience! It's great to hear that Sam and the team at the Westboro location made your recovery both effective and enjoyable. We're glad Sam’s recommendations helped with your back pain and supported your movement routine. It sounds like it was a great boost for both your physical and mental health.
Fantastic experience: I have gone to see Richard for around 3-4 years now and it has never been anything short of amazing. He has resolved many longstanding issues with my joints (partially my fault) and helped me recover from acute injuries (definitely my fault). He is polite, respectful while also being funny and engaging. I have recommended him to several friends, and would do it again given the chance.
Thank you for your fantastic review Joshua! It’s wonderful to hear that Richard has consistently provided excellent care over the years and helped you recover from various issues. His friendly and engaging approach clearly makes a difference. We appreciate your recommendation, your referrals, and your continued trust!
Fantastic experience: My experience at OpSC has been excellent. My physiotherapist Kirsten quickly focused on treatment to help strengthen my hip. Hope to see good progress. Clean facilities and nice staff. Not too crowded. Just recently joined.
Hi Pauline, welcome to the OPTSC family! We’re thrilled to hear that you’ve had an excellent experience with us and that Kirstie’s focused treatment is already making a difference. It’s great to know you’re finding our facilities clean and our staff welcoming. We’re excited to support you on your journey to strengthening your hip and seeing the progress you hope for.
Fantastic experience: Just starting up some physio work for a new injury. Thorough initial indoc and great first session. Looking forward to working through this together.
Hi Tim, we are so happy to have you on board! We're looking forward to supporting you through your recovery and working together to address your injury.
Fantastic experience: The team was professional, attentive, and dedicated to my recovery. Their expertise and personalized treatment significantly improved my mobility and strength. Highly recommended!
Thank you so much for your glowing review, Pat! We're delighted to hear that our team’s care has made such a positive difference in your recovery. It’s wonderful to know that you’ve seen significant improvements in your mobility and strength. Your recommendation means a lot to us, and we’re grateful for your support.
Fantastic experience: Excellent care!
Thank you for the review! It means a lot to us.
Negative experience: I had a disappointing experience at OPTSC Westboro. They have an "open-concept" clinic so you are assessed and treated in the same room as other clients with their therapists. This means you don't have any privacy which in theory isn't wholly negative unless you want/require privacy, but it does create a very distracted and unfocused environment. During my appointment and throughout my treatment my therapist and other employees talked to each other about their personal lives, administrative items and hobbies and as a patient this doesn't make you feel very focused-on or attended-to. The clinic also had a TV playing in the treatment area and my therapist got up from our area to watch the Olympics with his colleagues during my treatment. The clinic had an unprofessional and jocular atmosphere and it felt like the quality-of-care, attention-to-treatment and focus-on-patient concerns suffered as a result of this. Overall I had a negative experience at this clinic and think the patients and therapists would benefit from a more private and professional environment with less distractions.
Hi Dan, thank you for taking the time to share your experience at OPTSC Westboro. We sincerely apologize for your negative experience at our clinic. Your feedback is invaluable, and we are genuinely sorry to hear that our open-concept setup and the behaviour of our staff did not meet your expectations. At OPTSC, we highly value patient-centered care and we will address your voiced concerns with our team to ensure we are upholding a professional and respectful atmosphere for all our clients. We always do have options for a more private treatment area if that would appeal to you at all going forward. Please know that your experience does not reflect the standard of care we strive to provide. We would appreciate the opportunity to discuss your experience further and see how we can make things right. If you are open to it, please reach out to us directly so we can work towards a resolution. Thank you again for your feedback, and we hope to have the chance to improve your experience with us in the future.
Fantastic experience: I had a great PT experience with Yannick. Good location with lots of parking nearby, an excellent team, and reasonable prices. I highly recommend them!
Fantastic experience: The care provided by Richard was simply excellent. Always attentive, he employs a patient-centered approach that truly helped me progress in my rehabilitation. His professionalism and attention to detail made a significant difference for me. I highly recommend this clinic and Richard to anyone seeking quality physiotherapy care.
Thank you so much for your wonderful review, Guillaume! We’re thrilled to hear that Richard's patient-centered approach and attention to detail made such a positive impact on your rehabilitation. Your recommendation means a lot to us, and we’re grateful for your kind words about both the clinic and Richard. Thank you again for taking the time to share your experience!
Fantastic experience: Very professional and friendly service. They have very knowledgeable staff that knows what you need to get better. Really recommend it!
Thank you for your kind words, Leslie! We're glad you had a positive experience with us and that we could help you get better. Your recommendation means a lot to us!
Fantastic experience: I have had a great experience at the Westboro Clinic. All of the staff were friendly and professional. My physiotherapist was knowledgeable, listened to why I came in and revised the exercises and treatment according to my feedback. I regained the range of motion that I had lost and reduced the pain from my injury. I will return if I am injured again.
Hi Don, thank you so much for your wonderful review! We're thrilled to hear about your positive experience at Westboro Clinic. Our team strives to provide friendly and professional service to all our patients, and we're delighted that you found your physiotherapist knowledgeable and responsive to your needs. It's fantastic to know that you regained your range of motion and reduced your pain. Should you ever need us again, we'll be here to help. Take care!
Fantastic experience: The young lady who help me with my vertigo was extremely knowledgeable in her work professional and caring I will definitely refer all my friends to this establishment Tx Kirsty
Thanks for the review, John. It means a lot!
Fantastic experience: My experience with Sam McCaw was excellent! His treatment and exercises not only helped me get back to my daily activities but helped strengthen my ankle. All the staff is knowledgeable, friendly and professional. I would definitely recommend Sam to others.
Hi Melissa, we are pleased to hear your experience at our Westboro clinic with Sam was excellent and that his treatment and exercise plan not only helped you get back to your daily activities but helped strengthen your ankle!
Fantastic experience: I had a painful, unexplained injury to my right index finger that made it painful and stiff and thus hard to use. After two months of waiting for it to get better, I finally booked a physio appointment. In the very first session, Kirstie was able to make a noticeable change to the stiffness and even some improvement in the pain during use. After a series of 10 or 11 sessions with the pain reducing steadily with each session, the finger is almost fully back to normal, with pain only when I press hard, and that pain is improving weekly, so I expect to be fully cured. I am already at the point where it is totally fine and not interfering with my life as it was at the start.
Hi Mike, we are sorry to hear about your index finger but are pleased to hear Kirstie's treatment plan was able to help make a noticeable change to your stiffness and reduce the pain with each session.
Fantastic experience: Great clinic with a welcoming and fun atmosphere! I recently completed 12 weeks of physio with Kirstie Gillanders to rehab a shoulder injury that I’ve been dealing with for 8 years. She is highly knowledgable and has the ability to scale all exercises according to your level. My shoulder is now the strongest it’s ever been and I couldn’t be happier with the results we achieved. The rest of the team is fantastic as well and I highly recommended this clinic to anyone looking for Physiotherapy!
Hello Jack, thanks for your kind words about Kirstie and our Westboro clinic atmosphere!
Fantastic experience: I had a very good experience.
We are very happy to hear Anne! Thanks for the 5 stars!
Fantastic experience: I came in not being able to move my arm/shoulder - Yannick has made these last 2 months very hopeful. I followed his instructions and it all worked out.
Hello Carmela, we are glad to hear everything has worked out and that Yannick's treatment has helped you be able to move your arm/shoulder.
Negative experience: I was terribly disappointed with this place. I felt way more like I was just in a room "hanging with a bunch of bros", rather than getting any actual therapy. Their setup is like an open ward where everyone is treated in the same room. I guess this is ok for some, but I'm a little older and found the noise and other activities going on around me very distracting, and it even made it difficult to hear the therapist. The really bad thing though was that it also distracted my therapist, and I often found him looking back after seeing/hearing something else going on, and then trying to remember what we were talking about. It made my treatment very disjointed. I asked to be treated in a private room, of which they have a few. They accommodated this for a couple of appointments, and then I found myself being told to go in the ward again. All through this, I didn't feel like they had any coherent plan to treat my injury, they just seemed to be making it up as they went. My therapist several times asked me what I thought we should do. When I told him he was the therapist, he just looked at his computer for a few minutes and then gave me electric shock therapy. On my final visit before I gave up on this place, I was with the therapist in the ward, and the entire time, he and the other therapist were arguing about which music was better, "EDM or house". They were laughing and joking with each other and some of the other customers, meanwhile I was left alone several times. At one point my therapist told me to do an exercise of so many reps, which I did, and then stood there by the wall for almost ten minutes while the two therapists and a customer watched music videos on a laptop. I ended up just going to the front desk, paid for the session, and never came back. I almost gave up on physiotherapy on general after this, because I figured it's probably all like this, and after several sessions, I can't say I felt any better. But a friend of mine urged me to try another place, and not use proximity to my house as the main factor, which I did ended up doing. The place I'm now getting treated at is so much better, it's like a night and day difference. I'm finally getting actual therapy, instead of just hanging out with the bros. I'm still really sad I wasted so much time and money at this place. I do not recommend Ottawa Physiotherapy & Sport Clinic for physiotherapy.
Hi Mike, Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your less-than-ideal experience at our Westboro clinic. Your perspective is incredibly valuable to us as we strive to improve our services continuously, and we want to assure you that we take this very seriously. At OPTSC, we strive to create a professional yet relaxed environment, which is a delicate balance. It's always our goal to provide personalized care to all our patients, which may look different to each respective client and physiotherapist. We regret that we fell short of your expectations on this matter. We would appreciate the opportunity to make things right. Please contact us so we can discuss your concerns further and work towards a resolution. Warm regards, OPTSC
Fantastic experience: Receptionist was very welcoming and Richard very polite and knowledgeable about my problem.
Thanks for letting us know about your experience, Toni!
Fantastic experience: Knowledgeable young staff, clean facilities, and very efficiently managed. The pace here is busy, but the staff make the often painful job of rehabilitation frankly rather enjoyable.
We are delighted to hear our Westboro team make the rehabilitation enjoyable and that you enjoy working with our staff!
Fantastic experience: I've been in and out of the Westboro location for several years. Kirstie Gillanders is the best, I trust, have faith in her and she really is amazing at what she does
Thanks for the amazing review Howard!
Fantastic experience: I received physio following a fractured wrist in Jan. 2024. I found the booking system very easy to use with lots of available times. The physios are all positive, encouraging and knowledgeable. This is a busy clinic with good sense of comraderie among staff and clients. There is usually some music videos playing in the background, there is adequate equipment and the premises are clean. The appointments run on time, bike parking is available and adequate. I highly recommend them.
Hi Kathleen, we are happy to hear our booking system was easy to use and that our team and atmosphere were an added bonus to your experience!
Fantastic experience: A truly-deserved 5 star rating. Everyone there, from the receptionist to the physiotherapists, are consummate professionals and were all friendly and enjoyable to interact with. My PT, Yannick, knows his stuff and I can tell he is passionate about his craft. It's too bad he's a Leafs fan.
Hi Stephen, we very much appreciate your kind words about our Westboro team and your high praise for Yannick and his treatment! We 100% agree that it is too bad he's a Leafs fan.
Fantastic experience: Great clinic. Great Staff. Sam's the man!
Thanks Nico! We appreciate it!
Fantastic experience: I have used OPSC Westboro clinic several times over the past 5 years for various sports injuries. I have always been impressed with their professionalism and client centred care. Yannick was the physiotherapist who most recently helped me out. He was very knowledgeable, friendly and helpful. I would highly recommend OPSC. Tim
Hi Tim, we are happy to hear you have been impressed with our Westboro clinic and that you have using OPTSC for many years for all your physio needs!
Fantastic experience: Sam McCaw took absolutely excellent care of my son after he broke his collarbone playing sports, and we owe him my son’s full recovery. Sam is extremely knowledgeable and professional, but also made treatment relatable for a young athlete. The entire team at OPTSC in fact is amazing- I have been a client on two occasions and both physiotherapists I saw were stellar, as is their reception staff. They’ve accommodated us quickly each time we’ve needed care, and they are all just genuinely nice people. I can’t say enough about this team - I would recommend them to anyone
Hi Michele, we are overjoyed to hear Sam took excellent care of your son after he broke his collarbone playing sports and we appreciate you complimenting our entire Westboro team!
Fantastic experience: Great care from Yannick one session and Richard over the better part of a year. I will recommend to friends and relatives this physiotherapy clinic.
Hey Leonard, we are happy to hear! Thank you so much for your recommendation!
Fantastic experience: I am very satisfied with the services received at this clinic. First of all, I would like to emphasize that I feel more than just a patient. I am well received, and I am a person with tastes and interests. The same goes for the therapists. There is a quite relaxed atmosphere where it is nice to do our exercises. The approach is very positive, which encourages me to get involved. I go home more motivated. Thank you very much.
Thank you so much for your great review!
Fantastic experience: My experience at the clinic, with Richard Penning, was excellent. He helped me greatly improve my shoulder and neck strength and mobility and I am back to doing the activities I love. I would recommend this clinic and Richard in particular to anyone looking for a fantastic physio.
Hi Naida, we are overjoyed to hear your experience at our Westboro clinic with Richard was excellent and that he was able to greatly improve your shoulder and neck strength and mobility. It is always our passion to help our patients get back to do doing the things they love and we always love to hear our patients stories when we accomplish that goal.
Fantastic experience: Wonderful professional physio treatment. Kirsten was knowledgeable and professional and showed me how to build up strength in my hip. Thanks so much.
Hello Joanne, thank you so much for your review!
Fantastic experience: Yanick was great, I had a painful swollen knee for months (inflammation without knowing the cause), and within 10 appointments I was not in pain at all. The whole team seems very professional and knowledgeable. Thank you Yanick, it’s been such a pleasure!
Hi Alina, we are delighted to hear Yannick's treatment helped alleviate your pain! It was our pleasure!
Fantastic experience: I’ve been to Westboro Physio on Churchill Ave for three issues over the past 10 years. I’ve had great success with each of the physiotherapists there (most recently Sam McCaw) and highly recommend it to others.
Thanks for always choosing OPTSC Westboro Carol!
Fantastic experience: Yannick’s service is professional, knowledgeable and dedicated. As well, he is kind and has an excellent sense of humour. From my first appointment, where Yannick did a thorough assessment, set goals and began treatment, I knew I was in good hands. He has adapted the treatment as my recovery progressed. This clinic does not rely on machines to heal injuries. Rather, the physiotherapists use manual therapy, massage and lots of exercises, which they supervise and correct on site. The energy is lively in the clinic and the team all seem to really enjoy their work.
Thank you so much for your detailed and lovely review! You are most definitely in good hands with Yannick and we appreciate your thorough assessment of the way we do things!
Fantastic experience: Knowledge and support are excellent. I would recommend this clinic for physiotherapy.
Thank you for the recommendation Keven!
Negative experience: My physio here always worked with 2-3 patients at the same time. I would prefer my appointment time focused on just me.
Hello Kaos, I am sorry to hear about your poor experience. We tried to look up your file to get further details but were unable to locate one for you. Is it possible that you are confusing our clinic with another clinic in the area? If there is no confusion, can you please reach out to our office and contact Kirstie directly so that we can address any concerns that you may have had. Thank you
Fantastic experience: I’m so happy to have found this Physio clinic close to home. Each one of them are professionals that truly care and want their patients to achieve the best outcomes. Shout out to Richard who has immeasurably helped me impove my quality of life! Full recommend to anyone searching for Physio.
Hello Matt, we do our best to show how much we are in everything that we do Matt and it is awesome to hear Richard was immeasurable in helping you improve your quality of life!
Fantastic experience: Everyone here is so friendly. Sophie is super knowledgeable, friendly and helpful. I look forward to my appointments and always leave feeling better. The exercises and treatment have been helping me heal and I’m very thankful.
Hey Abigail, we are ecstatic to hear our team's friendly approaches helps you not only enjoy your treatment but makes you look forward to your appointments! We are also of course very pleased to hear that you always leave feeling better and that Sophie's treatment plan has been helping you heal!
Fantastic experience: I came to Westboro physiotherapy clinic to seek relief from a knee injury after a hiking holiday in Portugal. Sophie has been very professional and after 6 weeks has been successful at getting me back on the trails. I find the whole team, including the Receptionist to be helpful and caring. I highly recommend this clinic ! Marjorie Marshall
Hi Majorie, we are happy to hear that Sophie was able to help you get back on the trails and gain relief from your knee injury! Thanks for the recommendation!
Fantastic experience: I was so pleased with my Physiotherapy today...I went in with pain in my hip and back and Sophie the Physiotherapist pin pointed the problems and gave me the treatment and exercises to help almost imediately. I was a very pleased with the Service!! Thank you. Anita
Hi Anita, we are very happy to hear Sophie was able to address your back and hip pain in no time and thank you so much for the review!
Fantastic experience: Kirstie is simply amazing! I had a small bike accident. I was feeling better even just after my first visit, and after a few visits, my pain was gone. She then went on to help me fix multiple weak points in my body resulted from years of scoliosis, which I'm sure will be life-changing in my years moving forward. Not only is Kirstie very knowledgable and professional, she is also a wonderful and friendly person. Every appointment was a joy! Thank you!
Hey Catherine, we couldn't agree more! Kirstie is an awesome physio and we are pleased to her she was able to help fix multiple weak points in your body from years of scoliosis!
Fantastic experience: Friendly atmosphere and clean. Noticeable I provement with my injury.
Hi Cameron, thank you for your kind words about our Westboro clinic and it is great to hear that you have seen noticeable improvement with your injury!
Fantastic experience: The clinic is pleasant and well run. Kirstie is competent, knowledgeable and professional. Very impressed that my knee issue completely resolved in the middle of a full marathon training cycle.
Hey Andre, thank you for your kind words and we are pleased to hear Kirstie was able to help you with your knee issue in the middle of your full marathon training cycle!
Fantastic experience: I had very useful sessions over a period of several months with Yannick, mainly to do with my tired legs and knees
Fantastic experience: Everyone here is super. All are friendly and competent. Appointments are easy to setup which suits a busy schedule. More importantly, I am starting to feel better. Yay!
Thank you so much for your kind words about our Westboro clinic and team!
Fantastic experience: Can't say enough good things about Kirstie - if you need PT just go and see her. She is knowledgeable, personable and makes the experience enjoyable.
Hi Dave, thanks for the kind words about your experience with Kirstie!
Fantastic experience: Great physiotherapist out there!
Thank you, Muhaimin!
Fantastic experience: I am very pleased with the service and results from Ottawa Physio at Westboro. Very professional setup, good flexibility setting appointments and good use of technology to provide exercise summaries between treatments. I'd I need to recover in the future, I'll be back.
Hello Mike, we are very happy to hear that you were pleased with the service at our Westboro clinic, and that the team was able to help you with your issue.
Fantastic experience: Awesome team, always feel welcome and cared for properly! Andre is very knowledgeable and trustworthy, he’s truly helped me a lot with my recovery process :)
Hello Jad, we are happy to hear our Westboro team was able to make you feel welcome and cared for, and that Andre was able to help you out with your recovery process!
Positive experience: Well qualied psio therapy staff Clients well supervised and Directed ro recover from injury
Thank you for taking the time to leave us a review, Steve.
Fantastic experience: 1st class facility and people... The atmosphere is very friendly and welcoming to the point that I actually look forward to my visits.
And a first class review to go with it! Thanks Jerry!
Fantastic experience: Wonderful experience! Excellent physio treatment. I was back to being able to work out again with no knee pain. I also appreciate the amount of appointments available and the location with lots of parking.
Hello Kellie, we are happy to hear our Westboro team provided a wonderful experience and excellent physio treatment! It is always our goal to get our patients back to doing the things they love and want to do and are glad to hear you are able to work out without knee pain again!
Fantastic experience: Excellent service and team!
Excellent review Carolina! Thank you!
Fantastic experience: I made the best decision coming here for my ankle sprain. Richard has been amazing and helped me get better in a couple of weeks. They know what they are doing and know exactly where to work on. Also had the chance to work with Yannick, who is equally proficient. Both of them are very welcoming and experts in what they do. Highly recommended for my fellow injured soccer players!
We couldn't agree more Refayet, you did make the best decision coming to OPTSC! We are pleased to hear Richard and Yannick were able to help you with your ankle sprain and appreciate you recommending us to your fellow injured soccer players!
Fantastic experience: Great service and staff!! My spouse and I go there and they are wonderful!
Thank you very much for the kind words Mark!
Fantastic experience: A complete thorough assessment and plan development by a caring professional team. I look getting better over the next few weeks. Highly recommend the team!
Thanks for the kind review George!
Fantastic experience: I am very impressed with the level and depth of care I have been receiving as I progress in the healing of my injury. Kirstie also sent a comprehensive report to my family doctor to ensure that all aspects of my recovery were being dealt with, including those outside of her purview. On two occasions, treatment was done by Richard and he was excellent as well. Overall, the atmosphere at this clinic has a great vibe and is very relaxing. I highly recommend their services.
Hey Ruth, we are thrilled to hear you were impressed with the level and depth of care you received from Kirstie and our Westboro team!
Fantastic experience: Great experience ! Yannick really knows the in and out of his craft, and this physiothetapy allowed me to regain alot of my movements, in about 3 months !
Hi Guillaume, we are pleased to hear Yannick was able to help you regain a lot of your movement and that you had a great experience at our Westboro clinic!
Fantastic experience: My experience at the Westboro Clinic was extremely positive. Yannick was very attentive and fun and the explanations and exercises he gave were clear and very helpful. My back has never been better after my sessions there and with continued exercising. Other staff there were pleasant and helpful and the place has an extremely pleasant vibe.
Hello Cynthia, we are thrilled to hear your experience at our Westboro clinic was extremely positive, and that Yannick's exercises made your back feel better then ever!
Fantastic experience: Yannick has been great! Very kind, knows what he is doing, great results.
We are glad to hear Yannick has been kind and you have seen great results from his treatment! Thanks for you the review!
Fantastic experience: I have had a very positive experience at the Westboro physio clinic the staff are very knowledgeable of treatment options and the clinic has a nice atmosphere with friendly staff
We are glad to hear you had a positive experience at our Westboro clinic, David!
Fantastic experience: Thanks to Yannick, over 2 months on Sundays, I went from a fair amount of pain to none. Very professional, a friendly comfortable place. Highly recommended, and will return there as needed. BTW, this place has treated 3 generations of Smiths.
Hi Vernon, happy to hear Yannick's care was professional and friendly, and that we have helped not only you but 3 generations of Smiths!
Fantastic experience: From the very beginning the treatments have been discussed and fully explained, provided professionally and adapted as changes (read improvements) occurred. The atmosphere is particularly supportive and upbeat. Highly recommended.
Hello Douglas, we are happy to hear you recommend our Westboro clinic to others and enjoyed your experience with us!
Fantastic experience: This is a well run physiotherapy clinic with excellent physiotherapists and assistants. Richard has helped me extensively with minimizing and fixing knee pain. Sessions are enjoyable and respectful.
Hi Dane, we are very glad to hear Richard helped you extensively with minimizing and fixing your knee pain and that your sessions are always enjoyable! We also wanted to thank you for your kind words about our Westboro clinic and take the time to leave us a review!
Fantastic experience: Within my family alone, we’ve had successful treatment for two very damaged knees (pre-replacements), shoulder arthritis, broken shoulder/upper arm & broken hip in 92 yr old. The work is appropriately progressive, they don’t book more appts than needed and they’re very encouraging/ motivational. I highly recommend them for physio that will leave you feeling thankful. Ask for Yannick.
Hey Ann, we are very happy to hear that our Westboro team has been able to help your family with their knee, shoulder, hip and arm issues and we can't thank you enough for letting others know!
Fantastic experience: The staff at Westboro physiotherapy are amazing. They listen to your concerns and try different treatments to fit your needs. I’m confident that eventually they will help me to get where I need to be. Thanks Richard for all your help.
Hi Sheri, we are delighted to hear our Westboro has been amazing in helping you get where you need to be!
Fantastic experience: A thorough assessment and an effective program of rehab all in an atmosphere of community support and fun.
Thanks Cindy! We do our best to harbour that great atmosphere at all our clinics and appreciate you recognizing that and letting others know!
Fantastic experience: Thanks Yannick Beaumont-Stidwill for helping my 13 year old daughter recover from her knee injury so she could enter her gymnastics competition. You had a great plan, we did intensive physio rest and exercises and that was perfect. By the way she got 4 bronze medals.
Hi Wendy, it has been our pleasure to help your daughter recover from her knee injury so she could enter her gymnastics competition and we are thrilled to hear Yannick's plan was to your liking! Congratulations to her for all her medals!
Fantastic experience: Very good experience here with Sophie, I went in for long-time shoulder pain. She helped identify root causes and helped me with a variety of exercises to address these. Pain has greatly reduced and mobility improved. I am due to go back for more follow up sessions.
Hey Carlos, we are pleased to hear you had a very good experience with Sophie and that she was able to identify the root causes of your shoulder pain and greatly reduce it!
Fantastic experience: OPSC in Westboro was referred to me by a friend and I have found that my experience there has met my expectations. I find that the staff is courteous, cheerful and very knowledgeable. My treatments have been with Richard but executed mainly by Denise, a student completing a 6-week educational training session. She has been an excellent physiotherapist-in-training and although she is supervised by Richard, I would prefer to have more of the hands-on applications performed by him since he has more strength and expertise. All in all I am very happy with the services I've received and would not hesitate to recommend OPSC to my relatives and friends.
Hey Sandra, we are happy to hear we met your expectations and that you are happy with Richard and Denise's treatment!
Fantastic experience: Amazing space, atmosphere. I've been going a couple of weeks and already feel a difference, thanks Yannick!!
Hello Nat, we are glad Yannick and our clinic impressed you and we are just happy we could help!
Fantastic experience: Skilled and very pleasant practitioners, great facilities, efficient receptionists.
Thanks Gil, we couldn't have said it better ourselves!
Fantastic experience: Excellent, helpful treatment for a sports injury. Sophie designed an effective treatment plan and is friendly and knowledgeable. Easy to get prompt appointments and good parking options.
Hello Amanda, we are delighted to hear that Sophie designed an effective treatment plan and was able to help you with your sports injury!
Fantastic experience: I was suffering from a chronic injury that wasn't getting better on its own, so on a friend's recommendation, I sought treatment at this clinic. So glad I did! The physiotherapist who helped me, Yannick, is a knowledgable, attentive, and skilled professional who over the course of several weeks helped me reduce and eliminate the inflammation in my wrist, regain my range of motion, and resume my everyday activities without pain. Each visit, he listened to my concerns and self-reported progress, carefully assessed my progress, applied necessary treatments, and walked me through customized exercises to do at home. It is a busy clinic, but Yannick always made sure I got the care I needed and was comfortable and at ease. Finally he is a personable individual with a great sense of humour, who loves helping people. The other staff at the clinic were also great to interact with: Richard, Cathy and Polly. Very friendly, professional, and efficient. Thank you so much, team!
Hello Adrienne, we are glad you did too! Yannick is a great professional and an asset to our team! We are super happy to hear that Yannick has been able to eliminate the inflammation in your wrist and help you regain your range of motion and resume your everyday activities!!
Fantastic experience: Friendly service, and they were able to accommodate me during my vacation in the south.
Hello Ralph, we are glad we could provide friendly service to you and we will always accommodate our patients when needed!
Fantastic experience: I have had several sessions with Richard and am pleased to say that my issues are fully resolved. Richard and his colleague Yannick were very upbeat and encouraging throughout my many visits. My experience has been totally positive and I appreciated their attention and good humour. I would recommend them and the clinic without hesitation.
Hi Connie, we are thrilled to hear Richard has been doing a great job at helping you with your sciatic nerve issues and that you enjoy our clinic's atmosphere!
Fantastic experience: Knowledgeable, courteous staff.
Hey Michael, thanks for telling everyone how great our staff are!
Fantastic experience: Richard is an extraordinary physiotherapist. He is a great professional, and he knows what he is doing. Additionally, he is very pleasant to speak to, polite, engaging, and engaged. I trust him completely, and I would give him 10/10.
Hello Payman, we are pleased to hear Richard's treatment was extraordinary and that his personality was an added bonus to your sessions with him!
Fantastic experience: I went to the clinic in 2020 and I saw Marlee for help with my pelvic floor and after several years of bouncing around from one doctor to another, she was the first person to have helped me with my problem. She was also super nice and made me feel comfortable at very session.
Hi Humaira, we are very glad to hear Merrill was able to help you where other doctors were not and that she was able to make you feel comfortable for every session!
Fantastic experience: My teenage daughter has been seeing Merrill Pappin, PT, for a sports injury and post-surgery rehab and she is excellent! Merrill is very skilled, knowledgeable, compassionate and genuinely cares. She always takes the time to explain what she is doing and why and answers all of our questions. Her expertise and support have been so valuable for my daughter's recovery. I would highly recommend her services and the OPTSC!
Hey Julie, we are ecstatic to hear Merrill's expertise and support has been so valuable for your daughter's recovery and we appreciate you recommending her services and OPTSC!
Fantastic experience: I have completed close to 30 visits for physiotherapy with Meghan since last September for mainly my knee but also my shoulder. I have made so much progress and my knee no longer bothers me (pain and stiffness) as I walk, hike, cycle, etc. I have a battery of exercises that she has given me to do on my own and I am confident that I will continue to improve as time goes by. Her approach is thoughtful, thorough and encouraging and I would highly recommend her and the Westboro clinic to anyone.
Hey Todd, we are pleased to hear Megan's treatment has been pleasant and helpful and thank you for your recommendation to others!
Fantastic experience: Some of the kindest friendliest staff I have ever come across. My physiotherapist Kirstie Gillanders really took her time in assessing me and provided me with all the answers I needed. I got thorough follow-ups and am feeling soooo much better than I was before coming in. She truly changed my life! Honestly couldn't have asked for a better experience. I'd highly recommend this clinic for anybody in need of physiotherapy!
We couldn't be happier when we hear our team is helping you feel that much better and that Kirstie's treatment has helped change your life!
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