Pickering Physiotherapy Clinic
Information about Pickering Physiotherapy Clinic
Opening hours
- sunday: (closed)
- monday: 9h-20h
- tuesday: 9h-20h
- wednesday: 9h-20h
- thursday: 9h-20h
- friday: 9h-19h
- saturday: 9h-16h
Pickering Physiotherapy Clinic is a multi-disicplinary clinic, providing quality care to our patients. We pride ourselves on our warm and friendly approach to rehabilitation. Our staff consist of experienced physiotherapists, physiotherapy assistants, a chiropractor, an acupuncturist, massage therapists, a naturopathic doctor and administrative staff. We look forward to getting you back to health and wellness.
Our comment from Nutrifinder.net about Pickering Physiotherapy Clinic:
At Pickering Physiotherapy Clinic, we pride ourselves on providing professional and compassionate care tailored to each patient's needs. The staff is universally recognized for being friendly, welcoming, and knowledgeable, ensuring that every visitor feels comfortable right from the start.
Many patients have shared positive experiences, highlighting individual physiotherapists like Dr. Snehal and Joseph for their expertise and dedication to healing, with one patient citing significant improvements in mobility and pain relief.
However, some feedback indicates a need for improvement in service consistency, particularly regarding session duration and clear communication about treatment plans. We are dedicated to addressing these concerns to enhance patient satisfaction.
Overall, Pickering Physiotherapy Clinic is highly recommended for anyone seeking effective rehabilitation services, with staff continually striving to provide a supportive and healing environment.
Pickering Physiotherapy Clinic: Reviews
Positive experience: I recently visited this clinic after it was taken over by Lifecare, and while the staff was very friendly and welcoming, my overall experience left me a bit surprised. The physiotherapist who conducted my assessment was professional and personable, which I appreciated. However, I was a bit taken aback by the short duration of my treatment. After a brief 15-minute assessment, I was given 15 minutes of electrode therapy, which I actually have at home. The session felt quite short, especially considering I paid $100 for what seemed like a minimal amount of treatment. I was told that my next appointment would include more hands-on therapy, which I’m hoping will provide the more comprehensive treatment I’m used to from physiotherapists. While the clinic itself seems nice, I would have appreciated a clearer understanding of what to expect from the session and whether this new approach was standard practice. I’m hopeful that the next visit will offer a more substantial treatment experience. I gave zero star to the value and 4 stars for the staff.
Hello A, My apologies on hearing about your recent experience at our facility, and I'm sorry that we did not live up to your expectations. Our staff strives to make every patient feel welcomed and heard. Every physiotherapy experience is unique and we will work hard to make sure that we are meeting your expectations and giving you the care that you are looking for. As the manager, I will reach out to you directly prior to your next appointment, so that I can make sure that your concerns are heard and rectified. Thank you for giving us the opportunity to help you on your rehabilitation journey.
Negative experience: After experiencing a minor lower back injury, I made a 1 hour massage appointment for 4:30pm. I made the appointment early in the morning. I got a call around noon asking if I can come at 2:30pm because they had a last minute cancellation, which I could not make. They kept me at 4:30pm. Then around 3pm, they cancelled the appointment due to "unforeseen circumstances". Of course they charge their clients a fee for a last minute cancellation, but they can cancel on me last minute without any accountability. I will never visit this place again. Very unprofessional. Avoid!
Hi Kevin, thank you for taking the time to leave this feedback. I’m sorry to hear about your experience with our clinic. I would like to learn more about the situation and follow up on this matter, so please feel free to reach out to me, Shelly, Clinic Manager at 905-492-7375
Fantastic experience: Sneehal was my physiotherapist and she was wonderful. She made such a difference to me. She looked after me when I had back surgery and then when I torn the meniscus in my left knee and now that I've had hip replacement surgery. I have been in excellent hands with her care. I'm very grateful for the work she has done with me and for the staff at the clinic that have held my hand through some very painful sessions. Thank you Sneehal!
Hello Carolyn, on behalf of Snehal and the team, we want to say Thank you for your kind words. We are glad to hear that you are on the road to recovery, and we thank you for always trusting us to get you healed.
Fantastic experience: Snehal was amazing at helping me with my upper back pain during my pregnancy. She had so much knowledge and was always super patient and professional. I was told by my OB that this pain is normal due to posture but I’m glad I took the step to fix the issue instead of just dealing with the pain as “part of pregnancy”. Highly recommend!!!
Hello Navdeep, Snehal and the entire physio team want to express their thanks for your kind words. We are extremely happy that we were able to offer you some relief.
Negative experience: I would rate the physiotherapist at this location 0 if I could. I have been going to this place since 2022. After having to run out my insurance, I continued to visit the clinic for neck, shoulder and back pain. i was told that in 6 weeks I will recover from the excruciating pain. six weeks come to an end and the pain is still bad. One day I complained that I have pain near my scar and literally had to beg the physiotherapist Snehal to check it out. She asked her associate to do so and and the scar tissue was tight as a hard rock. Then, whenever I complained of pain I was met with the gas lighting that I didn’t do my exercises or that this is a new complaint. Wth! I am paying you to fix the pain. instead of doing her job I was paying for out of my pocket, she gaslighted me and made me feel helpless. I wasted years, money, and energy. When I finally decided to get a second opinion, I am told that I have a rotator cuff tear that’s causing the pain and could have easily been detected by any physiotherapist. After two sessions, I feel relief when treated at another clinic. Please don’t be fooled by the pseudo they put on by talking and laughing with you at this location. They are just taking advantage of you. They are ripped me off.
Hello Najla, I am sorry to hear about your recent experience. I am the Clinic Manger and will be contacting you directly, so that we may resolve your concerns and get you the help that you need. I apologize for the inconvenience that you have been through.
Fantastic experience: This physiotherapy & chiropractic clinic is staffed with very dedicated & capable professionals & administrative staff who focus & deliver on successful patient treatment. I was extremely impressed with my recent treatment by physiotherapist Yancy Pirundhapan & Dr. Kwong, DC in providing relief from my rotator cuff injury through a combination of Yancy's physiotherapy exercises & ultrasound treatments to my first time acupuncture sessions with Dr. Kwong. Administrative staff & physiotherapy support staff were also very helpful & supportive. Thanks to all staff!
Hi Gary, On behalf of the entire Pickering Physiotherapy Team, we would like to say thank you for your kind review. We are happy that our rehabilitative care was able to help you get back to health and wellness. Keep up the good work, and if you should ever need us again, we will be here for you.
Fantastic experience: I've been attending Pickering Physiotherapy Clinic for several months after a car accident, receiving physiotherapy, massage, and acupuncture. Haard, the physiotherapist, and the team are extremely knowledgeable. My pain has improved significantly, and I'm very thankful for their assistance. I highly recommend this clinic.
Hello Apputhurai, Haard and the team are happy to know that you are on the road to recovery. Thank you for the great review.
Fantastic experience: I did acupuncture for my ankle, it was painful, I have arthritis, now my pain is gone I can walk proper.
Hello Mohamed, Thank you for the review. Dr. Kwong and his team are super happy to know that your pain is gone and that they were able to help you so well. Keep up the walking! We are here for you if ever you need us again.
Fantastic experience: Amazing experience and service here by Dr.Kwong. Pleasant to converse with while he does the treatment (I got acupuncture/chiro). Very relaxing and makes sure all your needs are met and any questions /concerns are answered. Highly recommend seeing him
Hi Kyros, Thank you for the pleasant words. Dr. Kwong prides himself on setting the bar for chiro/acupuncture service. We are pleased that you had a great experience. Should you ever need us again, please feel free to contact us.
Fantastic experience: I went to this clinic as per my insurance adjuster and it was great. Himani, Snehal, Alpa, Mike and Sam are kind, understand and professional. I would recommend this physio clinic to anyone on the path to recovery.
Hi Vu, Thank you so much for your kind words. The team at Pickering Physio are glad that you are on the road to recovery. We are here anytime that you need us.
Fantastic experience: In a word, Teamwork! The qualified staff all exude delirious entertainment while performing the serious task of therapy. Dr. Snehal pushed me ( I resisted ) but in the end she was right. My progress improved because of her methods. A warm and kind receptionist truly rounded out my time there. Thanks everyone! Donna
Hi Donna, Thank you for your wonderful words! We are glad that you had fun while getting better. The team at Pickering Physiotherapy thanks you and wants you to know that they are here anytime you should need them.
Fantastic experience: Staff was very pleasant and knowledgeable.
Hi Robert, Thank you for the great review. We really appreciate it.
Fantastic experience: Everyone was professional and gracious. S. Moon created an efficient and effective physiotherapy program for me - meeting my needs. Overall my experience was amazing.
Hi Pam, Snehal and the entire team are extremely happy that your journey has been a good one. Thank you for the review and thank you for placing your confidence in us to help get you back to health and wellness
Fantastic experience: I recently visited Pickering Physiotherapy Clinic and had an exceptional experience. The staff was incredibly friendly and welcoming, making me feel at ease right away. Dr. Snehal provided top-notch care, demonstrating expertise and genuine concern for my well-being. The clinic's facilities were clean and well-maintained, contributing to a comfortable atmosphere. I highly recommend Pickering Physiotherapy Clinic for anyone in need of professional and compassionate care.
Hello Jeet, Thank you for your kind words and for your recommendation to our clinic. I am glad that our staff made you feel welcomed and were able to address your issue. Should you or your family/friends ever find yourselves in need of rehabilitation, please feel free to reach out again, and we will be happy to work with you. All the very best.
Fantastic experience: The therapist and staff were great! The therapy helped very much, after less than 2 weeks my knee injury is 70% better. The clinic has great vibes, everyone is friendly, the therapist with me was extremely observant and therefore, able to comment/offer suggestions for optimal improvement. I highly recommend this clinic.
Hello Sandra, Thank you kindly for your wonderful words. Everyone at Pickering Physiotherapy is glad that you are doing better and well on your way to recovery. Should you ever need us again, we will be here for you. All the best.
Fantastic experience: Must visit place for physiotherapy..!
Fantastic experience: I had great experience came in with back problems. Did Physio little bit of chiropractor? I’m walking it works.
Hello Kevin, Thank you for the kind review. Glad to hear that you are back to pre rehab status.
Fantastic experience: Incredible experience. Very detail oriented and focused on fixing the core of the problem. Tried multiple facilities and found nothing comes close to here.
Hello Thomas, We are very glad to have you as part of the Pickering Physiotherapy family. Your kind review goes a long way in letting others know that we can help them as well, and we appreciate it. Very happy that we were able to get to the core of your problems. Good health and wellness to you.
Negative experience: When I expressed concern about direct billing not being an option I was basically told too bad The therapy is great but I wouldn’t recommend visiting unless you don’t mind not having direct billing Very disappointing
Fantastic experience: Timely, efficient and courteous... great experience. Took the time with me to get to understand my issues, and concerns. Very thorough.
Fantastic experience: I am very pleased with my first visit. The therapist is very knowledgeable and professional.
Fantastic experience: Great first day on the road to recovery! Joanne was excellent and I look forward to working with her!
Fantastic experience: This place is wonderful. The receptionists and clinicians are kind, understanding, truly listen to you, and provide effective treatments. Frequently, they can see you on short notice. Dr. Kwong, in particular, is wonderful: knowledgeable, friendly, transparent in his communication (no medical edubabble) and seeks feedback about treatment. Highly recommended!!
Hi Jane, on behalf of Dr. Kwong and the entire Pickering Physiotherapy team, we would like to say thank you for your review and confidence in us. We are glad that we could make your rehabilitation journey a good one.
Fantastic experience: My experience has been great thus far. From the booking process, to check-in, and of course my massage, everyone has been pleasant, knowledgeable and efficient. My RMT did an amazing job, she understood what was required and hit the nail on the head with working on my kinks and knots. I would definitely recommend this facility to others and will continue to have my services completed there.
Fantastic experience: Great first assessment at pickering physiotherapy. Sean was informative, well educated, helpful and understanding. I enjoyed my first session and look forward to my next.
Fantastic experience: Assessment was done efficiently and the exercise and advice was really good. Hoping to see how the on going sessions work.
Fantastic experience: Wonderful team! Receptionists, Physio Assistants and Physiotherapists all very professional, efficient, friendly, trustworthy. Raj was great at explaining my condition, encouraging me and successfully treating my condition. Direct billing to my insurance company and convenient scheduling also a plus. Strongly recommend this Physiotherapy clinic.
Fantastic experience: I have been attending this institute for physio treatment for pain on my leg and groin. From the front desk staff to the therapist and assistants everyone is very kind and polite. I went in limping really badly and I'm so much better now. The physiotherapist Snehal is amazing! She took notes about my pain and applied the right treatment and exercises that has alleviated the intense pain that I went in with. My physio benefits has now been used up but snehal provided me with exercises to do to continue with my healing process. I am walking so much better now thanks to the treatment I received.
Fantastic experience: Very good service and friendly person Snehal Moon PT. Feeling much better now.
Fantastic experience: I have been coming here for six years for various Injuries and always come back. The team is welcoming, personable and always fixes me up!
Fantastic experience: Snehal Moon is very professional and knowledgeable. After just a few treatments of shock wave therapy the pain from my tennis elbow has deminished significantly.. Thanks to her targeted treatment.
Fantastic experience: I’ve been going here since January, and I have nothing but high praises. They were able to accommodate me despite all the interprovincial paperworks. The staff, from reception to physiotherapists, are amazing and caring. I am in my healing stages of an arm fracture, and everyone is just so supportive and professional. Big shout out to Raju, Aakanxa, Michael, and Jes! Great team!
Fantastic experience: This is a neat clean and welcoming space that really teaches you how to get well! The staff is lovely and Dr.Kwong is one of the best!! Super attentive and knowledgeable!!!
Fantastic experience: PT Snehal Moon is a very helpful, knowledgeable physio therapist that is extremely efficient and has the ability to make you laugh. The reception staff and management are phenomenal and understanding.
Fantastic experience: Amazing group of people. Kind and Courteous. Was recommended there after a bad accident. Raj and everyone at the facility were great. Wouldn’t be walking without them.
Fantastic experience: I love this place! Everyone is so nice and funny. It's my second family. Every visit I walk away feeling great. Amazing service. Everyone is amazing.
Fantastic experience: Awesome clinic, very welcoming reception with a clean office and great practitioners!
Fantastic experience: I had a great experience very , am sure I will have good results. My nephew referred he also had good results
Negative experience: Visited for acute hip pain. Physiotherapist spent 25 minutes during the initial assessment applying pressure to an abdominal scar I received from a surgery 25 years ago, trying to explain that it was the root cause of my hip injury. I was hoping to come out of the initial assessment with some sort of basic plan to solve my issue, anticipating that I may have to schedule a few follow up appointments over the next couple of months. Therapist's only plan was that I come in 3x per week ($900/month) and then tried to up-sell me on a massage. Complete waste of time and money.
Fantastic experience: Love going here for my physio treatments. The front desk staff is amazing and Raj and the rest of the physio team and the greatest! They took care of my pain and made my appointments fun! Would recommend this great team to anyone who needs physio
Fantastic experience: I’ve been frequenting this centre for numerous months for a knee issue which left me limping and unstable. Thanks to the very knowledgeable staff (Joseph, Raj & Michael) I am much more balanced and pain free. The entire staff was very welcoming from the get go and are always on top of everything. I would highly recommend this centre to anyone who needs physiotherapy and will certainly go back in the future should I need their services again. Thank you to all of you for a job well done!
Negative experience: So you text me and email me multiple times about my appointment to a point to close to be annoying and warn me about providing 24 hours notice to cancel or be billed 50.00 for cancelling. Yet you cancel 7 hours before my appointment. Guess my time isn't valuable what a joke. So I mentioned I get $ 50.0 hours off my next appointment. You'll need to talk to management here, as I can't do that. Wow see ya!
Fantastic experience: After receiving Joanne's encouraging spirit and exercises I was able to move more confidently into my yoga routine exploring my safe boundaries. Thank you Joanne. I am very grateful.
Fantastic experience: This was my first time getting physio help from professionals for my hamstring injury. The sessions with Raju Gupta and Akansha really helped and I'm back to playing soccer weekly again. Would definitely recommend their services to everyone who requires physio therapy.
Fantastic experience: I went to Pickering Physiotherapy for the past 3 months for my broken foot and wrist. Joe was extremely knowledgeable and professional. The methods he used as well as the at home exercises helped me along with my recovery. All of the staff are amazing and they work so well together. Everyone is so nice and make you feel welcome and comfortable. Thanks to all!!
Fantastic experience: This clinic is simply amazing! I've been getting physio and accu treatments twice a week for about 6 weeks. I've seen major improvement in both my injured elbows and am confident that I will get 100% function back. The staff in this clinic, including the front-desk staff (s/o to Emily), the PT assistants (Mike), the PT's (Joanna and Raj), and also Dr. Kwong, they are ALL super friendly, kind, compassionate, caring and committed to my recovery. I was a patient at another clinic for over a month, and hands-down, the treatment and service at Pickering Physiotherapy is definitely top notch! If you actually want to recover from your injury, seek treatment here. You will be so happy you did!
Fantastic experience: Asal, you are amazing and your hands too. I'm very happy to meet you and your service is great. The first time I came to you, I couldn't walk, but now I can walk and sit and work. You are very friendly. I appreciate you always.
Fantastic experience: Great and friendly service, Raj and his team diagnosed and fixed my lower back problem very quickly would highly recommend Pickering Physiotherapy
Fantastic experience: Addressed my issue directly and gave exercises for the knee pain. Very professional and effective. Thanks
Fantastic experience: Hi, I took treatment from physio Raju Gupta for my upper neck pain. He was very good in providing me the required treatment and recommended few exercises to keep my back away from pain in future . I have felt better after the treatment. Importantly he did not make me come more than required number of times for treatment. I highly recommend the clinic for others. Thanks
Fantastic experience: Great place. Friendly helpful people.
Fantastic experience: Just had my final physio treatment on my knee.. the whole experience was awesome because of the physio theme who did a great job especially Raju Jezz and Rosanna ...would definitely recommend ❤
Fantastic experience: I’m recovering from ankle surgery and the team at Pickering Physio are doing a great job with my recovery! The exercises and treatment of the ankle is progressing well. It’s nice to know that I’m in good hands. Great atmosphere with the staff as well.
Fantastic experience: I came to Physiotouch in Courtice for physiotherapy for my frozen shoulder. After just a few therapy sessions, my shoulder pain decreased significantly and I have improved mobility. Quasar Shasadah is kind, caring and very professional. He educated me about my condition and in addition to in-person therapy has showed me exercises I can do at home. I'm highly satisfied with the physiotherapy I am receiving.
Fantastic experience: This institution is well organized, friendly and professional, the massage treatment you get from Tiffany Stern is always more than your expectations. The reception is like no other, they accept you like a friend and when leave, they all wish you well like a family member. I thank you for making my visits such a pleasant moments.
Fantastic experience: Narissa and Moshen were amazing! Super friendly, knowledgeable, and helped immensely with my TMJ. Hands down place to go!!!
Fantastic experience: Friendly knowledgeable staff have helped me immensely to get back to my sports activities. Thankyou!
Fantastic experience: I slipped my disc and was unable to walk but after my first appointment with Mr. Raju Gupta (physiotherapy) I got my life back. He was very patient and kind. Suggesting Dr. Allan's acupunture as well, the fear of needles were just in head but it increased my healing rate. Overall my experience with them were highly satisfying.
Fantastic experience: Staff was amazing, always in a good mood and helpful, physio and acupuncture were especially great
Fantastic experience: I was a previous client of Pickering Physiotherapy and have recently returned for treatment. I am so pleased with not only the care that I am receiving but the positive environment they have established for their clients. Definitely the right choice
Fantastic experience: Have been coming for Physiotherapy for almost 3 months now. The staff are extremely helpful, friendly and courteous. Raju, the physiotherapist has been amazing.
Fantastic experience: Great staff, very friendly and attentive. Physio and massage therapy was great. Raju the therapist is very knowledgeable and experienced.
Fantastic experience: I came across this clinic through the Sunlife app where it was already 5-star rated by others. I was immediately greeted by friendly and professional staff at the reception desk, assessed and treated thoroughly by the physiotherapists (Joseph and Raju), acupuncturist (Dr. Kwong) and the assistants (Rosa and Jess). Then I was introduced to one of the massage therapists (Tiffany) who intuitively knew where to apply pressure points beyond what I identified as my problem area which allowed me to sleep soundly for the first time in months. I am so grateful to each of you for being such a great team of professionals! You have all been instrumental in my healing journey and I can't thank you enough!
Fantastic experience: This clinic has been great in helping me rehab from my surgery. Raju's been very helpful, informative and answered any questions I've had throughout my recovery as my physiotherapist. Definetely recommend them.
Fantastic experience: I was in such terrible pain for last10 weeks which I was unable to even sit down. The pain was caused by 2 slipped disks which one was pinching a nerve. Made an appointment with Pickering Physiotherapy Institute and was introduced to Joseph who was looking after me. After 3 visit I was still in a lot of pain but was not given up on, in fact Joseph even recommended I go back to my doctor to get more imaging done on my back since he felt he was not helping me. INSTANT TRUST from that point on with him. Last night Joseph tried a different treatment and stretching then normal, Can't explain the difference I felt this morning, getting out bed was easy, in past was so much pain, today I feel like a different person. Thank you Joseph for taking the time to further research how to help me in my condition. Actually sat down without any pain this morning which is a first in a long time. Read less
Negative experience: They said air filters were added to satisfy the needs for this pandemic but I am pretty sure the air purifier the owner purchased is from Walmart and not something you would think is acceptable at a medical facility. I have seen hand sanitizer being diluted by the manager. Absolutely disgusting and I would not suggest this place even if it was free. Better luck at any of the other places just up the street.
Fantastic experience: I have been coming to the Pickering Physiotherapy Clinic in Pickering for over 5 years. I suffer from chronic arthritis in my neck, shoulders, lower back, both knees and I have Sciatica and cervical spondylosis. My arthritic problems date back over 40 years and I have been treated in various physiotherapy clinics by numerous professionals. My experience with Pickering Physio has been a weekly thing which has been dictated by what pain is bothering me the most. To name each individual in Pickering Physio and miss one name would be disastrous. From the receptionists, the office manager, the physiotherapists, the PTA's, the chiropractor, the massage therapist, they have all treated me with the utmost professional, friendly, and sincere care to help me through my problems. Their efforts have helped me to maintain a nearly normal day to day life style.I can't thank them enough for their dedication to their profession and their attitude in caring for the patients that come there for help. You all know who you are and you all know me. Thank you for being you!!! Dave CRAGHILL
Negative experience: Management is terrible. They are lucky to have the team they have but unfortunately that isn't enough for me to want to continue to come here for treatment. Shelly is fake any time she works front desk but I have seen her speak to staff and it's disgusting.
Fantastic experience: Have been coming here for almost 1 year. The staff are extremely helpful, friendly and courteous. They really know what they are doing. Would recommend them to everyone. Ragu, the physiotherapist has been amazing. Ros, Kinzal and Celina have amazing hands.
Fantastic experience: Best place to come in Durham for your physiotherapy needs. Friendly staff always making you feel welcomed.
Positive experience: Staff is very pleasant. Rah, Joe, Kinjal where very helpful.
Fantastic experience: Dr. Kwong is absolutely a joy to have as a chiropractor. His insights into how the body moves and proper workout techniques are worth the price alone. I’ve been going to him for 2 years now and I feel like a new person every single time I leave. Finding a good chiropractor is so hard so take it from me, sign up with Dr. Kwong.
Fantastic experience: friendly staff and attentive chiropractor who makes the experience excellent
Positive experience: The staff is very friendly. The treatments are great & help to relieve my areas of pain all the time.
Fantastic experience: Amazing service
Fantastic experience: Hi there I'm writing about Pickering physio, Raj ,Matthew,reception and others are all amazing, with care special treatment and attention to the body has helped me so much. Greatly appreciated for all the help to helping me and my wife for better health.keep it up guys,stay safe cheers
Fantastic experience: Very friendly and informative let me know about why I wasn't healing properly taught me how to exercise and stretch which helped a lot still never got the free coffee but would definitely recommend this place to anyone thank you kinjal
Fantastic experience: Staff very friendly & knowledgeable. Working with Raj & he is working on my shoulder. He has been able to give me some mobility & is easing the pain. Thank you Raj!
Fantastic experience: Thank you Pickering Physiotherapy!! I am very grateful to PT., R., Gupta for his exeptional expertise and emotional support during my post surgical treatment.
Fantastic experience: Very professional and friendly staff. A fun group to be around while doing your treatment.
Fantastic experience: Best therapeutic massage I've ever received. Matthew Boldrini really knows what he is doing. I would recommend him 100%. Strong firm professional. Definitely 5 stars +.
Fantastic experience: Thank you Pickering Physiotherapy!! I torn my Achilles tendon in November. From my first point of contact with Shelley who was very helpful and put my mind at ease. Thank you to the amazing staff of Joseph Raju, Kinjal, Celina, Rosana and Dr. Kwong have all been so helpful in the healing process of my injury. This team is very knowledgeable and thorough. Thank you for your kindness and caring
Fantastic experience: I am incredibly grateful to Dr. Kwong and the treatment I received. I went with extreme shoulder pain due to moving and could not lift my right arm. After one treatment I saw improvement and by the second treatment I was able to raise my arm without any difficulty. Thank you for the excellent treatment both by Dr. Kwong and the front desk staff who were very accommodating and flexible when I needed to adjust my appointment time.
Fantastic experience: I have nothing but positive things to say about my experience at Pickering Physiotherapy. I went to the Pickering Physiotherapy about 2 years ago for Tennis elbow and they were so attentive, professional and personable. So, when I was getting a pain in my foot I went right back to Pickering Physiotherapy because they did such a great job previously and healing my tennis elbow. This time I have Achilles Tendonitis, and believe me from the time I started visiting them a few months ago to now there has been great improvement. From the receptionist who checks your temperature and chats with you while you wait, to my physiotherapist, Raj or Joseph they are professional and I would recommend them. I can’t forget the Physiotherapy assistants, without them and their take home exercises I don’t know what I would do. I highly recommend Pickering Physiotherapy.
Fantastic experience: The staff is extremely pleasant and very knowledgeable Celina, kinjal, Joe and Dr. Kwong have been so helpful since I first started going there a few years ago The good news is that they have helped me with my problems , however that means I don’t need their services as often because I am so much better. Outstanding facility !!!
Fantastic experience: Everyone was very welcoming. The physiotherapists and assistants were attentive to what my concerns were and the treatment was very effective....with in weeks I had already noted a significant decrease in my pain and improvement in my mobility.
Fantastic experience: The wonderful physio team has helped me immensely. The regular treatments have helped me get back to my running program. Thank you everyone!
Fantastic experience: I have been receiving care from Dr. Albert since 2014. He is an outstanding Naturopathic doctor. Without a doubt, Dr. Albert is the most knowledgeable, helpful, and effective healthcare professional I have ever encountered. With his help, my life has improved in many areas. I absolutely love his wholistic approach that enables me to see the bigger picture and help me understand how improvements and changes in one area affect the system as a whole. Dr. Albert helps me avoid surgery, and reduce my use of medications. He instills in me the will to make healthier choices. He gives me hope, which fuels me to keep going, and helps reduce the depression I experience from having a challenging chronic condition. Overall, Dr. Albert's professionalism is of the highest-quality. Pickering Physiotherapy Institute is very fortunate to have him on their team. (In 2020 I moved to a different city and am delighted to be able to continue my sessions with Dr. Albert virtually!)
Fantastic experience: I have had a great experience at this clinic! All of the staff are welcoming and the environment is relaxed. Raju, the physiotherapist working with me, is a delight! He is thorough, informative, easy to talk to and has a great sense of humour. Both he and Rosana have made me feel comfortable in first experience with physiotherapy. Thank You!
Fantastic experience: The staff were very caring and professional at each of my visits. My shoulder pain was quickly relieved and healed. I would highly recommend to anyone looking for Physio therapy or acupuncture!
Positive experience: Great Team support. The staff is knowledgeable in what they do; I had great results in following through with the therapy sessions and various exercises.
Fantastic experience: I started at the clinic after a work place injury last October. Joseph and the amazing team got me back up and running in no time. Unfortunately this year I suffered another injury and despite moving further away from the clinic, I still returned to the clinic and happy that I did. They offer so many amazing services and the staff are incredible. You can see how well the team work with one another to get you through treatments and I am always laughing at how light-hearted they our with their patients. I would highly recommend. Thank you all again!
Fantastic experience: Very impressed with the level of care received. Friendly and knowledgeable staff. My progress has been fantastic and would recommend this clinic to everyone.
Fantastic experience: I started going to this clinic about 5 years ago after my car accident. Excellent clinic with extremely attentive physiotherapists and assistants. It truly is a one stop shop and besides physio they offer chiropractor , acupuncture and massage therapy services. I would strongly recommend this clinic.
Fantastic experience: Great experience! I’ve been coming here for over 2 years now and couldn’t be happier. The people here will get to know you where you think of them as family. Would recommend them 100 %
Fantastic experience: I'm going there for about 2 months now and they are very punctual . Raju and his team are very friendly and helpful. They go extra miles to make sure I get the right treatment . They are very careful about sanitizing the equipment and make me feel comfortable to be there. Thank you for your hard work.
Fantastic experience: A great place to get routine treatment that you can depend on! I’ve had chronic back pain for over a decade now, which became further complicated by a car accident 3 years ago. Herniated disks & torn muscles were no match for this team of experienced physiotherapists. They identified my trouble areas with precision and quickly went to work on improving my mobility. Thanks to this team of skilled therapists I can confidently lead an active life knowing they’ll always be there to help give me the rehabilitation I need, when I need it. I always look forward to my next appointment because it’s like visiting friends! From registration, treatment, insurance billing, to follow-up appointments, these folks have made subsequent visits seamless and stress free! All I have to do is show up and focus on my health.
Fantastic experience: Amazing care from all, amazing physiotherapist Joseph Tong is patient and methodical in assessing and treatment, not a one size fits all approach, Joseph treats and assess my injury at every visit ,my progress has been amazing despite how complex it is , if Joseph is no longer there I will move to his new clinic. I'm not concerned that Joseph works at the hospital and the clinic .
Fantastic experience: Excellent service !!! Very friendly staff and they take care of your needs by respecting all Covid-19 protocols. My experience with Physiotherapy Treatment has been great! I will definitely reccomend this place to my friends.
Fantastic experience: Great place for physio! I had a torn mcl and the staff were extremely knowledgeable and professional with treatment. Raj, Joseph, Kinjal and Andy were super!
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