What's Good - Wellness by Design
Information about What's Good - Wellness by Design
Opening hours
- sunday: (closed)
- monday: 11h-17h
- tuesday: 12h-18:30
- wednesday: 10h-14h
- thursday: 10h-18:30
- friday: 10h-14h
- saturday: (closed)
What’s Good is natural medicine clinic located in Oakville. We are unique in that we offer natural medicine services such as Traditional Chinese Medicine, Acupuncture and Holistic Nutrition.
Our comment from Nutrifinder.net about What's Good - Wellness by Design:
Located in Oakville, Ontario, What's Good - Wellness by Design is a holistic wellness clinic that combines acupuncture with functional medicine to foster overall well-being. Patients have praised the personalized approach taken by Katrina and her dedicated team. Many have reported significant improvements in symptoms related to chronic conditions such as neuropathy, hormonal imbalances, and digestive issues.
Clients highlight numerous positive aspects of their experiences, including:
- The warm, welcoming atmosphere that makes patients feel at home.
- Katrina's deep knowledge and personalized care, as she tailors treatments based on individual needs.
- The clinic's emphasis on community and support, with a caring and attentive staff.
- Positive outcomes from treatments that have led to enhanced energy and overall well-being.
- High-quality, delicious food offered by Chef Charleston, making it a unique experience combining wellness and nutrition.
While the treatment plans may require a financial commitment, many patients feel that the results are well worth the investment. Some have expressed concerns regarding the upfront costs, but the overwhelming sentiment is one of gratitude for the improvements in their health and quality of life. Overall, What's Good - Wellness by Design is highly recommended for anyone looking to improve their health holistically.
What's Good - Wellness by Design: Reviews
Fantastic experience: Katrina and her team have done wonders improving my long covid symptoms. Even in the few months I have been undergoing treatment I have seen an increase in my energy and a reduction in my overall pain. Katrina listens carefully to all of the symptoms and factors affecting my health and encourages a community-based approach that fits my needs and those of my family. The entire staff is friendly and caring and I feel so at home and welcome in the clinic. What's Good is truly a unique place, and I am so glad I found it!
Fantastic experience: I've had a wonderful experience at this acupuncture clinic. From the moment you walk in, the space feels warm and inviting, with a calm and welcoming energy that reflects the positive spirit of the entire team. The clinic is clean, well-organized, and runs efficiently, which makes each visit smooth and relaxing. Since beginning treatment, I’ve noticed a real boost in my energy levels and overall well-being. Katrina, in particular, has been supportive—she goes above and beyond to ensure that my treatments align with my personal health and wellness goals. Her care, attention, and expertise have made a meaningful difference in my healing journey. Highly recommend for anyone looking to feel better in both body and mind.
Fantastic experience: I cannot say enough about the care and professionalism of Katrina and her team. She is incredibly detail oriented and takes the time to truly understand your concerns, ensuring each treatment is tailored specifically to your needs. Her calm, kind and patient demeanor immediately put you at ease, it's clear she genuinely cares about her clients' well being. I always leave feeling better informed, supported and cared for. If you're looking for a practitioner who combines skill, compassion and professionalism, look no further.
Fantastic experience: I cannot recommend enough the team at What's Good Wellness. Katrina and the entire team at this establishment are amazing at what they do and how they treat all the patients. I was a skeptic when I started going here for treatments, but saw a huge impact and improvement just after a couple sessions. I am a convert! I have been going regularly for over 2 years now and do not have any complaints. Highly highly recommend.
Fantastic experience: Katrina is a true master at her craft. She is really good at addressing my pain points and listening to my needs. Live in Toronto but worth the drive out. Will be sending in my wife and daughter on some concerns they need to work though.
Fantastic experience: Katrina and her team go out of their way to ensure that I receive the best care. They listen to my needs, Katrina is an exceptional practitioner because she integrates her knowledge, experience, compassion and passion for acupuncture to help my healing and well-being. I am deeply grateful for all they do to support me.
Fantastic experience: I have been going go several months I have success in my treatments I'm walking better now than I was months ago the staff are very nice and easy to talk to
Fantastic experience: Knowledgeable, professional, passionate, empathetic, understanding are just a few words to describe my visit. I had an absolutely incredible experience at this wellness clinic. Katrina and her team are solid. I came in requiring acupuncture for muscle soreness and supplement recommendations for digestive issues. I left with confidence and a piece of mind to deal with my ailments. *side note* so impressed with their selection of herbs.
Fantastic experience: I've been receiving acupuncture treatment for peripheral neuropathy from Katrina Dollano for 3 Months and find her to be extremely knowledgeable, informative and friendly. The staff at Wellness by Design are welcoming and upbeat. I look forward to each visit. The atmosphere is relaxing and enjoyable and the treatments are making a real difference! I highly recommend What's Good - Wellness by Design to anyone looking for acupuncture treatments.
Fantastic experience: I've been seeing Katrina and her team for just over 4 years now and the changes that I've observed and feel are amazing. I look forward to my (now) monthly treatments. Katrina and team are always very professional and available to help with any questions on my treatment , rescheduling and appointment etc.. I would definitely recommend talking to Katrina and see if trying a few sessions would work for you.
Fantastic experience: When I came across the article on “What’s Good …. “ , I had been dealing with hot/burning feet, tingling in both legs and as well as sleepless nights. I had already been seen by several doctors and specialists, and the final verdict was to live with this condition and with the side effects of the medication that was prescribed. As an active person I was pretty desperate and this was my last resort. I am grateful for the conventional medical treatments for life saving acute and emergency situations. I hope in the near future for the chronic conditions such as mine the integrative medicine will be accepted and be part of a regular patients care and reduce pain and suffering. Unfortunately until then, yes, there is a significant financial cost to the patients. Katrina and her team at “What’s Good …” are consistently caring, knowledgeable and committed. I am grateful for the care and the results that I have achieved.
Fantastic experience: I have been seeing Katrina since August 2024 and the best thing I've ever done for my neuropathy was to get in touch with her. Her clinic is amazing and every one of the practitioners who are part of the team are highly professional and are so caring and treat me like family. My neuropathy has improved dramatically, the numbness in my feet has improved and I am walking with more confidence. I will always turn to Katrina and WGW for help in the future.
Fantastic experience: I have been going to them for approximately 18 months. At my very first appointment I was told the amount as well as expectations for my neuropathy up front. I am so happy to announce that my healing exceeded all my expectations. I am feeling so much better as a result and very pleased in taking the first step in contacting them. It is a very welcoming facility with Katrina and Charleston setting an excellent example to their staff for patient care and attention to detail. Everyone there are friendly, helpful and accommodating I would highly recommend them without hesitation for anyone looking for a holistic approach to their health.
Fantastic experience: The best thing I ever did for myself was go to what's good wellness, I had some blocked nerves which caused nerve pain that was always there, some days worse than others, which normally the doctor might put you on some medication, but that is not a fix, it's just a bandage. As well, I had 2 fingers which had no feelings for 5 years. This process fixed those problems. I am very active and have looked after myself and I was going down hill with the constant nerve pain. It's amazing that I know I can do something about it. I can't say enough compliments to Katrina and her team. No words describe how I feel
Negative experience: This is a very risky business and our experience is scary. Firstly, you're incredibly pressured to buy a package. This isn't ethical in a business where you open yourself up entirely, energetically, to a practitioner to work on your meridians. Truly, unless you're an acupuncturist, you don't know what they're doing. Absolutely NO practitioner should be PRESSURE SELLING you to commit to spending $1000's of dollars, especially when you're in a vulnerable state if you're unwell. The experience here was scary, where my partner got EXTREMELY sick immediately after the appointment. In energetic practices such as chinese acupuncture, you want to see improvement, vs getting worse which, if you're in a vulnerable state of healing, you'll do anything to get better, like buy a package for $1000's of dollars. Not ethical. Scary experience and scary business - the world is opening up to this sort of stuff. PS - regarding their response - I clearly indicated it was my partner who got very sick so of couse no patient records. Use your intuition and don't allow anyone to touch you unless you feel good, honest intentions which most don't after the $1000's of pressure selling. Please understand that anyone who has access to you energetically like this or reiki or any other energetic practice can be risky and use discernment and intuition.
Sammy Kay,
We track all patient records, INCLUDING THE NAMES OF THEIR PARTNERS WHO ATTEND APPOINTMENTS WITH THE PATIENT. You claim to have had a shared experience at our clinic, yet we have no record of your visit—or that of any accompanying partner—within the last decade. Given this, we can only conclude that your review is either fabricated or that you have chosen to hide behind a false identity rather than stand by your claims—both of which call it and your credibility into question.
Your description of our practice is ENTIRELY INCONSISTENT with the experiences of our longstanding patients, who speak to the integrity, professionalism, and effectiveness of our care; expressing how deeply cared for they feel, not just in the treatments they receive but in the guidance and support we provide. This can be evidenced by our 90+ 5 star google reviews.
Our expertise is in treating complex, degenerative conditions—cases many other healthcare providers have given up on. The claim that we “pressure sell” treatment packages is simply false. Our focus has always been on ethical, results-driven care tailored to each individual’s needs. And we are transparent about how much care a patient is going to require to help them achieve their health goals and what that financial cost is going to be.
After decades of dedicating ourselves to this work and our patients, and witnessing the real transformations in their lives, we know the truth: we are MAKING A DIFFERENCE. The overwhelming majority of our reviews reflect this truth.
We stand by the reputation we’ve built caring for the thousands of patients who have entrusted us with their health and well-being. We encourage readers to consider the genuine experiences of our long-term patients rather than an unfounded review from someone who chooses to hide behind anonymity rather than stand by their claims.
Fantastic experience: I've just returned for treatment after a few years and boy am I glad to be back. Katrina is not only brilliant, but has expansive knowledge and experience. It blows my mind at how great she is at what she does. When I started years ago, I was experiencing alot of overwhelm emotionally in my life and was entering pre menopause. Katrina helped me in more ways than I can even explain. A new found depth of inner connection, a balancing of hormones, a calm accessed within myself I had never experienced. Fast forward to now...I love their new operating procedures...I often get blessed with 3 people coming to take care of me and my wellbeing, making sure I am comfortable and looked after. In a world where there is still alot of negative, this office welcomes me with joy and treats me with love. Each treatment leaves me feeling fantastic, balanced, well, calmer and most importantly loved. All parts of healing whatever I am working on healing. Thank you to everyone who works in this office. Grateful there are modalities like this that we have choice to use to amplify our healing. We get to live extraordinarily and What's Good helps me do just that.
Fantastic experience: I have peripheral neuropathy in my feet that I have suffered with for a few years now. I was so excited to discover What”s Good - Wellness by Design after researching several different venues. Immediately after my first consultation with Katrina I had hope that perhaps something could really be done to help me. She clearly explained the treatment process and what to expect. Right.from the beginning Katrina and Charleston and all the staff were so personable and friendly and made me feel comfortable and welcomed. The overall atmosphere of the clinic is very relaxing and inviting and you definitely get the feeling of family with Katrina, Charleston and the entire team. They truly care about their clients and have a wonderful loving chemistry with each other. Appointments never feel rushed you are the total focus of Katrina and the staff each and every visit. I have been going for a little over three months and am now starting to feel some improvements with the numbness in my feet and I cannot begin to tell you how excited I am! My neuropathy did not happen overnight and I did not expect that my treatments will make a difference immediately. I know it will take a little time as Katrina clearly explained with my initial visit, and. And as promised, I am now starting to feel improvements! I am so grateful that I found them and am so thankful to Katrina and all the amazing staff at the What’s Good - Wellness by Design clinic! I highly recommend them!
Fantastic experience: Six months ago, while trying to cope with multiple health issues, a good friend of mine told me about What’s Good Wellness and how acupuncture under the care of Katrina had changed her life for the better. She suggested that I might want to give it a try. Now, after six months of Katrina’s care I am feeling so much better and I too highly recommend What’s Good Wellness to anyone who wants to improve their wellbeing. It will change your life! The staff are kind, caring and it’s obvious how important your comfort and well-being is to them. Thank you to everyone at What’s Good Wellness for making my life better. Sincerely, Lynne.
Fantastic experience: A friend recommended that I try acupuncture 8 years ago and I have been continuing to see Katrina for treatments ever since. I have seen Katrina for a variety of reasons over the years, like, joint pain in my knees, hips, and shoulders and migraines. In all cases with the treatment offered I felt great improvements and the pain went away. Katrina is extremely knowledgeable, compassionate and very caring. She always takes the time to understand my health concerns and then sets up a treatment plan based on my needs. Katrina also incorporates nutrition and Chinese herbal medicines to help with the issues. Katrina has created a calm, relaxing and soothing environment at the clinic. The staff, both at the front desk and in the treatment rooms are very professional. Sarah is very accommodating when needing to reschedule appointments and returns phone calls promptly. I have continued to see Katrina over the years, for even though these issues are resolved I am invested in maintaining my overall well being, physically, mentally and emotionally as I age. Acupuncture and Chinese herbs have given me new treatment options other than taking medications doctors prescribe. I honestly can't thank Katrina enough. I would highly recommend this clinic to anyone.
Fantastic experience: I have worked with several different holistic practitioners over the last 15 years, from naturopathy to traditional Chinese medicine to massage therapy to chiropractic. Very few have come close to achieving the immediate and sustained relief I experience after a session with Katrina. Whether you are experiencing a personal trauma, or a simple kink in your neck, Katrina knows exactly how to create the environment and treatment for healing. I also love that she provides flexible treatment options, is entirely open to feedback, and adapts the protocols to my most current situation and budget. She never takes things personally. She is incredibly transparent with her programs and fees. Her fees are comparable to other TCM doctors I have worked with, but her outcomes are felt more immediately. I highly recommend her to all my friends and customers. She is totally worth it.
Fantastic experience: I have been visiting What's Good Wellness for over 1.5 years for insomnia, hormonal and women's health. Katrina has become a valuable member of my health care team. She is kind, compassionate and listens to my health concerns. Katrina has created and adjusted my treatment plans based on those concerns. We have discussed and integrated new techniques/technologies that would help my recovery. I have seen significant improvements in my health. Some improvements include no more insomnia, reduced inflammation, my brain fog has cleared and my menstrual cycles are less painful. Katrina has also helped me recover from injuries and a nagging cough. The What's Good Wellness staff are friendly and professional. They are accommodating and help me to reschedule my appointments. The clinic decor and treatment rooms are warm, peaceful spaces with plants in most rooms. I particularly like the quotes on the doors. Healing and improving one's health takes time and commitment. Visiting Katrina and What's Good Wellness is a decision, I don't regret. I wish acupuncture and TCM was covered by OHIP so that others can experience this level of care.
Fantastic experience: My husband was having severe neuropathy pain in his feet almost daily. It was extreme pain and it resulted in a poor quality of life. He saw the advertisement for What's good, Wellness by design and decided to try it. It has been a blessing. After 4 or 5 acupuncture treatments he is pain free most days. He is so thankful to Katrina and staff for improving his quality of life. I am starting treatment as well, as I have Ostioarthritis and I am experiencing a reduction in pain. I am off my medication. The staff are very kind and make you feel welcome. Katrina, who is the acupuncturist, is so dedicated to her patients and her goal is for them to become pain free. We are thankful we found this clinic. We have no hesitation in recommending it to you. Beth Hibbard
Fantastic experience: Katrina has been on my team of healers through the hardest couple years of my life. From experiencing fertility challenges, loss of a loved one, to navigating the darkest kind of trauma. Through her guidance and support, I’ve experienced her warmth, pure intentions, and wealth of knowledge. She’s an intelligent and compassionate woman who cares about easing her client’s pain on all levels. She’s wiped my tears on many occasions and reminded me of my inner strength in moments I truly needed it. Her acupuncture treatments have helped my once intense mensural cycles become lighter and less painful, my nervous system start to regulate, my insomnia lessen, and my broken heart recover. I continue coming back to What’s Good because my mind, body, spirit has been through so much turmoil, and I know this process is a long game. It takes patience, consistency, and devotion for long lasting healing. But it’s so worth it! The whole staff is positive, always welcomes me with smiles and checks in with how I am. And her amazing husband Charleston is such a gem too! He’s so genuine in helping everything flow with more ease and wanting their highest aspirations to come to fruition. They are both generous souls, a passionate power team, and I feel blessed to have them in my life.
Fantastic experience: I’ve been receiving treatments from Katrina, Charleston, and the team at What’s Good every week since 2021. Over the years I’ve navigated very challenging and unpredictable changes in life and business. It’s been stressful and a drain on my energy. My profession as a life coach requires a high level of focus, clarity, and calmness. With Katrina’s help, I’ve noticed a drop in stress, a boost in energy, and a greater sense of overall well-being. My deep sleep and REM sleep improved to 60-90 min each consistently. Before it was less than 30 min per night. My digestion has been way better as well. Beyond that, I feel truly cared for. Katrina is constantly adjusting my treatment based on what I’m working through. She always has wise words that uplift my spirits when I need it most. She’s been thoughtful in sharing resources specific to what I’m going through showing that she’s always thinking about her patients. I always look forward to the tranquil atmosphere they create. Each time I step through the doors I feel supported and cared for. From the team getting me set up and always making sure I’m comfortable, to Katrina’s guidance and treatment, I feel truly valued and that I’m in such good hands. Her husband Charleston makes the entire experience seamless and it’s inspiring to see them work so well as a team. Their shared commitment to providing healing and hope for their community of patients is felt with each interaction. I’m deeply grateful to have met and receive acupuncture treatments from Katrina, Charleston, and the team at What’s Good. If you are experiencing pain, exhaustion, stress, or any ailment affecting the quality of your life, I highly recommend you consider What’s Good.
Fantastic experience: We are halfway through the program Katrina developed for my husband’s peripheral neuropathy and as the time passed we have developed a strong rapport with all who work there. A very cohesive, supportive, and caring staff contributes to the warm and welcoming atmosphere in the clinic. Their disposition is cheerful in person and on the phone, at the reception desk or in the treatment room. They show endless patience with my technical challenges. The Dollanos have built a strong team that reflects their own enthusiasm and friendliness as well as their dedication and professionalism. Katrina’s knowledge and expertise combined with her keenly perceptive listening skills have contributed to consistent progress as the treatment plan is implemented. Her enthusiasm for new learning and its application benefit the clientele in her care. She and Charleston work seemlessly together and inject good humour in the relaxing atmosphere of each consultation. We feel we are in the best possible hands and are grateful for the commitment, level of skill, and genuine care at What’s Good. Lynda and Ted
Fantastic experience: I have been gushing about What's Good Wellness to anyone who will listen. Do they know what they are doing? yes. Do you feel like they've got your back? HELL YES. Do you feel cared for in the process? ABSOLUTELY YES. There is a gravitational pull towards people who are good at what they do and love doing it - Katrina is one of those lucky few. One of my favourite things is being seen & treated as a whole person. Katrina and the team have gone above and beyond their call of duty when it comes to my care. This place is remarkable! 5 stars!
Fantastic experience: If I can share one detail about What’s Good, and their staff. It is their attention to your care and comfort. I’ve been a patient for more than 5 years now and will continue to go. I look forward to my appointments and always receive a warm welcome every time I return.
Fantastic experience: What's Good Wellness by Design has been through the years an integral part of my health care, they have supported me and help me with all my health struggles, providing me the necessary treatments and care. Katrina Dollano is an expert Acupuncturist and Functional Medicine Practitioner, her passion, besides her family, is her practice and her patients. She has been my acupuncturist for the last 15 years, and I only have good things to say about her. I highly recommend her and her team.
Fantastic experience: I've been attending WGW since my first motor vehicle collision in 2017, and I strongly disagree with the notion that the staff only care about money and not their patients. Since then, I've been in a couple more accidents, all caused by other drivers, and throughout my recovery, Katrina and staff has shown genuine care. Healing doesn't happen in just two sessions—or even a few. Anyone who claims otherwise must be a miracle worker! Healing is an ongoing process, much like how your car won’t run without fuel—your body needs consistent care. Everyone heals at their own pace, and factors like age, the severity of injuries, and other health conditions all play a role in recovery. I trust this clinic wholeheartedly, especially Katrina. She is professional, knowledgeable, and truly dedicated to her patients' healing and well-being. Katrina consistently invests in her own development to ensure she provides the best possible care to her patients. Recently, I lost range of motion in my neck was able to regain it through acupuncture treatments here. As for the fees, they are in line with industry standards—I know because I use other modalities too. Let's be fair and transparent in our reviews. We all need to make a living, and this clinic is no exception, but their care and professionalism have never been in question for me.
Fantastic experience: For the past 5 months I have been a cleint of Katrina at What's Good Wellness. I am very impressed with Katrina and the staff, both at the front desk and in the treatment rooms. Katrina is very professional and her extensive knowledge in her field is very impressive. The office has a welcoming healing atmosphere. During my consultation Katrina clearly outlined the level of my progression and what we hope to accomplish at the end of my treatment plan. I did not hesitate to sign up for this treatment because I personally wanted to try an alternative and holistic approach for my neuropathy. I have already noticed a fair bit of improvements. I look forward to my treatments and the care and special considerations I am given. I know I will be treated with kindness and always made to feel comfortable. Katrina is very dedicated to her profession and is always keen to learn new protocols to enhance her knowledge and applications. I am satisfied and happy I decided to give Katrina's treatment a try. I highly recommend Katrina. She knows her stuff.
Fantastic experience: I have been a long time client of What's Good Wellness for various complicated conditions when I could not find satisfactory treatment elsewhere. In my case, there was no short term fix. Yes, the payment plan can be somewhat daunting but so was my health condition and I needed to make a commitment to becoming well again. Katrina fixed me! She is professional, caring, spiritual, committed and focused on her patients. Some months ago I mentioned I had seen her newspaper advertisement regarding neuropathy and that I believed I had it because of the numbness in my legs and feet. However, I did not know that there was any treatment for it. She advised me differently. I was very excited and committed to the long term care plan. Within weeks, I began to have feeling again in my feet, and the numbness that had travelled up my right leg disappeared. I continue to attend the clinic on a weekly basis for neuropathy but also for ongoing issues that crop up. I believe that Katrina is an expert in her field and I attribute my state of wellness to her care and my ongoing commitment to being an active senior.
Fantastic experience: I have been attending the What’s good wellness clinic since the early spring. I cannot sing their praises louder or more often. They are all truly dedicated professional individuals who really care about their clients. My family have all commented on my improvement in walking, standing and general overall well being. One of my granddaughters (age7) announced that “grandma you are walking so much faster!” It’s true. My feet are less painful and therefore I can move better. I was, before this searching for any place to sit. Now I can keep up with my family. I was unable to stand for any length of time due to numbness in both feet. I am now able to stand longer. Yesterday I stood in the take back line at Costco with no num and no basket to lean on. Good progress. I am looking forward to more and more progress at the hands of the highly skilled staff at what’s good wellness clinic. They are so friendly and caring. Thank you!
Fantastic experience: I was devastated when the neurologist who diagnosed me with peripheral neuropathy, told me there was nothing he could do for me. Just wait and see how it would develop over time and then we could deal with the pain in the feet and legs. The outlook was not good. So with interest I read this story about acupuncture for neuropathy in the Toronto Star, about this “What’s Good” wellness centre in Oakville (a 50 minute drive from our condo). However, I decided to call and made an appointment for an interview and diagnoses session. Walking into their office I was impressed with the calming environment. My husband and I were greeted and made us feel welcome. Katrina tested me for the neuropathy in my feet and the diagnosis was serious. I felt she gave me an honest explanation of the severity of my neuropathy and what to expect should I decide to commit to 58 acupuncture sessions, for the first ten weeks three sessions each week. I received a folder with detailed information about the cost; information on the various payment options and the days and times that would be most convenient for me was in detail explained. A graph with the expected progress over time should I decide to go for it. I’M SO GLAD I DID! I was excited when since a very long time I felt the warmth of the heating lamp that is being placed over my feet during the treatment with the needles and electrical stimulation. And shortly after that I also began to sense the warmth on my left foot. A clear indication that this is the beginning of more healing to come! I'm very hopeful. The treatment rooms are an oasis of rest and peacefulness, soft music, dimmed lights. I’m very thankful for Katrina and Charleston and their entire staff who very efficiently work as a team to make me as comfortable as possible. Everyone is compassionate and caring. I’m very happy I saw this ad in the Toronto Star and that I acted on my intuition and found this amazing, caring Wellness Centre. And to everybody who is looking for an alternative for neuropathy I highly recommend this place.
Fantastic experience: Have been seeing Katrina and her team for over 5 years now. Her whole body and mind approach to healing does not just include acupuncture. She incorporates nutrition, meditation, Chinese herbal medicine, supplementation, ozone therapy, and many other tools in her vast and growing repertoire of knowledge to help with whatever ails you. The clinic itself is clean, modern and welcoming. Katrina and her team are personable, caring and willing to go the extra mile to help.
Fantastic experience: I have been going to What’s Good clinic for about 4 months now and I’m quite happy with the treatment that they provide…Katrina is most professional..Her staff are the best..Everyone makes you feel at home and quite welcome..I look forward to going for my treatment..Katrina really cares about you and wants the best for you..Every time I go everyone is so friendly and welcoming..Always happy and smiling..It makes my day.. It’s a bit expensive but worth it..I would recommend Katrina , Charleston and the staff to everyone..Thank you for your professionalism and caring..Michelle
Fantastic experience: Katrina and her team at "whats good" are awesome. They did something for me that nobody else could do. They combine traditional Chinese and new 21st century high tech methods to get the most efficiency to heal all kinds of issues from chronic pain to fertility, from nerves system to health reinstatement. of course if you shop around you might find many options for your treatment some may take for ever, but if you want to receive a noticeable healing in a reasonable time you need to go to Katrina. They've been very flexible and honest with me from the beginning as of the scheduling or fees. Maybe the question we should ask is why government ( OHIP ) is not covering this kind of treatment? This is the future medicine science , available to us now thanks to Katrina and people like her.
Fantastic experience: The staff are like family!!! Katrina is very knowledgeable about the services she administer. She take care and pride in her work and she genuinely care!!!! Rayn is amazing and so gentle
Fantastic experience: What's Good Wellness is owned and operated by two of the most thoughtful, beautiful people I have ever met. I have had the fortunate pleasure to witness the team here grow and blossom over the years by continually working to offer the best health services to their clients possible. I have referred and shared a number of different clients with the team at What's Good Wellness, helping people with a wide array of neuro-muscular conditions and disorders and I have 100% confidence that they are the best Acupuncture and Traditional Chinese Medicine clinic in the greater GTA area. What makes this clinic special is that the team, from the top down, actually care about their clients and patients and go to deep lengths to ensure that they are being given the best treatment protocols possible for real, lasting results.
Fantastic experience: I have been a client of this clinic for years. Katrina and her team are fabulous! Always greeted with friendly smiles, everyone is always so accommodating and kind. Katrina as an acupuncturist is fantastic. I look forward to her weekly sessions - they have made a massive improvement in my health and hormones. From the acupuncture itself, to the music, heating lamp - everything is thought of you and it's truly felt. Couldn't recommend this clinic enough. You'll be in the best hands! XO
Fantastic experience: Having been diagnosed with peripheral neuropathy one year ago, I was searching for relief outside of traditional medicine. I had been told there was nothing that they could offer. I saw an article in my local paper regarding Katrina’s many successes in this area. Katrina gave me a very thorough assessment and explained my condition, the degree of my Neuropathy and presented me with a very comprehensive treatment plan. I have completed my initial treatment plan and am now on maintenance and thrilled with my outcome. My recovery is more than I could have hoped for. Katrina is a very compassionate, dedicated, and knowledgeable practitioner. She truly cares and it is very obvious. I feel blessed to have found WHATS GOOD WELLNESS and would highly recommend anyone seeking relief to visit Katrina there. Rae Lyall
Fantastic experience: For over three years I suffered from peripheral neuropathy which 10 different medical practitioners ( 5 doctors, 2 nueurologists, 1 chiropractors, 1 osteopath and 1 physiotherapist) were unable to resolve or even slightly alleviate the symptoms. Within weeks of starting a programme with Katrina my symptoms are much improved and I’m delighted with progress, and I highly recommend Katrina and the team at What’s Good.
Fantastic experience: I have been going to Katrina at What’s Good Wellness since 2019 and over the years I have had the pleasure of seeing how much love, effort and care Katrina puts into What’s Good Wellness. I am hesitant to even call it “work” for her because of how passionate she is to helping those who walk in the door. She has helped me so much over the years. Katrina and her team are not only organized but kind and always have a smile on their face. If you are looking for a place to go, this is the place! Katrina is a wealth of knowledge who knows what she is doing!
Negative experience: I saw an article in the paper promoting Katrina Dollano as an acupuncturist practicing Chinese & functional medicine. The first impression and office at first glance impressive until you go to pay and they present you with a treatment plan for 9 months for 15,000 if you pay for individual visits at 175.00 for 1/2 hour. I chose not to do a plan and research the organization some more. Before i made a finale decision, I went back for another treatment and was left waiting 40min. Katrina put the needles in and her partner/ husband had to remind her what she was doing for my treatment. They never apologized for keeping me waiting. When it was time to remove my needles an assistant came in to remove them. She almost left ones in the back of my knee which I had to tell her where there. I have had acupuncture a number over the years and never had anyone ever try to get me to sign a contract or charge such a ridiculous amount of money. I have since started to go to some who is a Chinese acupuncturist that is focused on his patients well being and safety at half the price for twice the time. Do your research before committing to a contract with this organization!! Your suffering and wellbeing shouldn’t be taken advantage of by professionals who have lost sight of why they became a healthcare professional in the first place.
Linda,
During your consultation, before you received treatment and before you went to the front desk, I explained in detail the length of time you would need to be under care, the number of appointments and financial investment overall and for each appointment. My recommendations were based upon the years you’ve had your condition, how it started then developed over the years, how it impacts your body today, your life, the other private details we discussed and finally, my past experience successfully treating similar conditions and what has led to long term positive outcomes for my patients. Without this context, it is impossible for others reading your review to understand the time and financial investment necessary for your care.
Our area of expertise is treating complex, degenerative conditions that many others deem hopeless. This requires multiple weekly treatments over several months to get patients’ the relief they are seeking and I make it a priority to be transparent about the commitment involved.
While your treatment plan was indeed significant, it’s important to note that there is no “typical” recommendation at What’s Good. Every patient is unique, and our approach reflects that. Some patients require far less care, some require a similar amount of time, while others may need more extensive treatment than what I recommended for you.
Additionally, something that wasn’t mentioned in your review is that our clinic offers interest-free financing options. We provide these payment plans without charging any interest or increasing fees, making our services more accessible and affordable for our patients.
Our fees are higher than average due to the comprehensive care we offer, which includes integrative medicine treatments beyond acupuncture. They also reflect my extensive experience, investment into ongoing advanced training to improve patient outcomes, and our unique out-patient treatment that support continued healing during extended absences.
However, the most important factor isn’t the cost—it’s the value of regaining your health and quality of life. As many of our reviews show, patients often come to us feeling hopeless, having been told they must live with their conditions. We're proud to offer treatment that brings them hope and real improvement.
Regarding your second appointment, you were kept waiting 40 minutes because you were 32 minutes early. You arrived at 12:43pm for a 1:15pm appointment. I was running behind and I didn’t enter your treatment room until 1:28pm. I apologize that our team did not communicate this. We do our best as we respect our patients’ time, but sometimes we do fall behind when other patients have urgent issues arise or when they just need a little bit more time and attention. I will ensure that our team communicates these instances better.
Regarding Charleston’s inquiries, which may have come across as reminders, he was clarifying potential adjustments to your treatment, as I regularly adapt protocols based on patient needs. I apologize for the concern this caused you. I also apologize for the oversight regarding the needle at the back of your knee. This will be addressed with our team to prevent it from happening again and I will reinforce this with additional training.
It is unfortunate that you didn’t voice your concerns to us directly. I welcome the opportunity to make things right in the rare instances that we haven’t met our patients’ expectations and would have loved to do the same for you. I’m sorry that this has been your experience, but I assure you that taking advantage of anyone’s suffering is not what we stand for. Nor have I lost sight of why I became a healthcare professional. We care deeply about our patients, and are fully committed to helping them and giving them hope for a better future and healthier life. I know this, my team knows this and most importantly, all our patients know this.
I wish you all the best, Linda.
Sincerely,
Katrina Dollano
Fantastic experience: When I arrived at What’s Good - Wellness by Design, I had recently been advised by a specialist that she had done all she could for me and I would have to live with the numbness, tingling and pain in my feet. And that was in addition to being prescribed medication which I did not tolerate well. At What’s Good - Wellness by Design, I was thrilled to be told that my neuropathy could be dealt with through acupuncture and electrical stimulation. After 2-1/2 months, the tingling is gone, the pain has been greatly alleviated and the numbness has definitely improved. Katrina and her staff are supportive, compassionate and caring and are very interested in helping you in whatever way they can.
Fantastic experience: A year ago February (2023), after being admitted to OTMH with RSV and ARDS, I entered a 15 day coma. When I miraculously started breathing on my own after intubation was removed, I slowly emerged in the ICU with a tracheotomy, a direct abdominal feeding tube, a bed sore, and had lost 50 pounds. The atrophy was extensive and both of my legs were nothing but skin and bone with no remaining calf muscle. After a couple of months of a slow recovery, the neurologist told me that the peroneal nerve on my right leg was permanently paralyzed. I immediately started researching drop foot braces, and bought 2. Another few days of comatose and I would have lost my left leg also. After 5 months, I was finally discharged. It is almost one year ago now that I went to What's Good Wellness for an evaluation to determine whether I could possibly gain back the feeling in my feet. My right ankle was braced, and I went in with a rollator (walker). After a commitment of 3 visits each week for several months, I regained the complete use of my right ankle that had been totally paralyzed. I started driving again. Near the end of 2023, my visits were gradually reduced, and I am now on maintenance. The only lingering effects I experience is tingling and numbness in my feet, but my strength and balance are all but fully recovered. I was on the verge of ordering a stair master, but following the prescribed regiment, I donated my walkers back to the rehab floor at OTMH, and no longer need any assistance to walk. Katrina told me right off that she estimated her treatments could get me back to about 65%. I know I'm beyond that. The entire team there became a second family, and this specific method of electrified acupuncture is the differentiating factor. I've gone from months of taking the elevator there to running up the 2.5 floors to this very unique clinic. And yes, every one of the team have been marvelous, and yes also to Charleston most definitely being invited to cater to my next corporate sales meeting. Thanks to Katrina, the consummate expert acupuncturist, and all the girls at the desk and of course Rayna who wired me up and un-wired me countless times. My only advice to potential clients would be to stay to the program, don't give up, and you will be as amazed at the outcome as I have been. It will take time, but make the commitment. You, in reality can't put a price on such a recovery as the recovery I have had. Thanks everyone! Randy Rogalsky
Fantastic experience: I am very happy with the treatment I received from Katrina and team. I was looking for help for neuropathy in my hands as I could not sleep at night due to the pain. I am happy to say I am now pain free. Katrina was very clear from the start on the expected timelines for healing, and my recovery time was pretty much on target, and worth every penny. I would not hesitate to recommend Katrina and her team.
Fantastic experience: If you’re looking for world class treatment - What’s good Wellness is the right place. Katrina and team has the personal touch in making you feel your best. They are knowledgeable, caring, supportive and polite!!! The flexibility and comfort is next level and on point.
Fantastic experience: From the moment you walk in, staff make you feel right at home. Katrina and team are very caring, polite and knowledgeable. They truly have your best interests for optimizing your health. With Katrina by my side she has allowed me to reach my health goals and surpass them. The rooms are also very clean and comfortable, creating a very relaxing atmosphere. I highly recommend What’s Good Wellness and look forward to every visit.
Fantastic experience: I had the absolute best experience from the minute I walked in the door. The front desk staff Sydney and Sara were so polite and attentive. They offered refreshments and explained what the process would be. I then took a seat in the waiting area which was quite beautiful and comfortable but I wasn't there long as I was called in right away. I was then escorted in by the operations manager Charleston who was very polite , knowledgeable, and soft-spoken which added to the feeling of comfort. He told me what I should expect and even gave me an adorable little bag and the cutest blanket that I love!!! That alone made my experience amazing. The room was spotless, and the lighting and music just made everything that much more enjoyable. Katrina then came in and was so concerned with my health and what was bothering me. She explained what I could expect from the accupunture, then started placing the needles. She was so gentle and caring that I did not feel a thing. Her concern for me was so comforting That I knew immediately I was in amazing hands. Once my needles were placed the lights were dimmed even more, there was soft music playing and even beautiful little lights on the ceiling. All in all this was by far the best experience I have ever had. I would absolutely refer them to everyone inuding my own family and I will be 100 percent returning. From the minute I walked in to the minute I left I felt welcomed, cared for , comfortable and looked after. I could not have asked for anything better.
Fantastic experience: I was unsure what I was getting into when I first entered What's Good but I was immediately glad I did. The staff were extremely friendly and accommodating to my constantly changing work schedule. Katrina, the glue that holds What's Good together, helped me with a variety of emotional and digestive problems. By seeing her a couple times a week, my digestive system has gotten phenomenally better and I find that with her help I am in better control of my emotions, rather than my emotions controlling me. THANK YOU EVERYBODY AT WHAT'S GOOD!!!
Fantastic experience: This place is amazing. From the second you walk in the door, you are greeted by the polite staff who also introduced themselves by name as Sydney and Sarah, offered a refreshment and informed of the process (if your a first timer like I was). Plenty of herbs on display in the waiting room, it was actually mesmerizing to see how many different kinds there were. I barely got comfortable in the waiting room and they were ready for me. The Operations manager, Charleston, was very kind and escorted me to my treatment room where he got me prepared for my appointment with Katrina. Again informing me of what was to come and what to expect, a very important part of being comfortable in a new environment. The treatment room was spotless and the lighting and audio was perfect to set the tone of relaxation and rejuvenation. Katrina came in and we discussed my health, concerns, and how she could help with the different kinds of treatment they offered including but not limited to acupuncture and traditional Chinese medicine/herbs. She then worked her magic and gave me acupuncture. If I didn't watch the needles go in I wouldn't have known, her hands were that gentle. Once all my needles were in place, the lights were toned down even more, and in combination with their starlight and nebulas projecting on the ceiling and the calming audio being played from the Sonos speakers, I reached a level of relaxation that I didn't know was possible. Next thing I knew I was being awakened gently by the staff as my needles were going to be removed. I never thought I'd say it but I didn't want it to end. I immediately felt different, in a great way. I gathered my things and again was informed of how to proceed going forward. All in all this was the best experience I've had in any kind of medical setting. I forgot I was even there for treatment. It felt more like a session of pampering at an exclusive spa. Looking forward to my improved health and wellness and to many more sessions here.
Fantastic experience: I have been receiving treatment from Dr. Katrina for the last few years and cannot believe the results I have been noticing! She ensures that you thoroughly understand the why and how of what she does. I will never go anywhere else, as my health has been the best it's ever been. The overall establishment, from the staff to the atmosphere, is unmatched in my opinion. I would recommend this clinic to anyone!
Negative experience: I cannot comment on the effectiveness of their treatments. But I think it is worth the time to note that they are looking for large financial commitments from people. This is always a red flag for me, if you are providing a service that is effective and helpful, why is it necessary to lock people into a term of treatment with a large cost attached. If treatment is working people will continue to come until the issue is resolved, this is concerning to me, particularly as I noticed a lot of their clients were elderly. The staff was very pleasant, atmosphere seems very healing, but I do think they need to change how they assess and bill there clients. There should be no need to charge large sums of money up front for healing services.
Mr. Clancy,
While we appreciate hearing feedback from our patients so we can use it as an opportunity to improve the level of service our team provides, it is critical to point out that the review you've written is misleading and based on information that isn’t actually true.
We fully believe in transparency in all things. All too often we see people at various health care providers who are started on a course of care without a clear understanding of the time it will likely take or without any understanding of the financial commitment required to achieve their goals.
First and foremost, we offer custom care plans, crafted for each individual's unique set of circumstances. To create this, a prospective patient must first meet with our practitioner. In this consultation, the health history and concerns are discussed and goals are determined. If the practitioner agrees that we can achieve those goals, she then creates the roadmap, or care plan, that statistically should get the patient to their goal.
As it's a lot of information to process, we provide our patients with a report of our findings and our recommended care plan details for them to review in greater detail before making a decision. Given your misunderstanding, we assume you did not review the information you were provided at your consultation.
Regarding “locking people into a term of treatment” & being charged “large sums of money up front for healing services”:
The care plan you received was prepared as the best set of recommendations for your condition. They are based upon our near 20 years of experience caring for tens of thousands patients, many of whom have had conditions similar to yours, and observing firsthand what has been most effective for helping them. The longer you’ve had the condition and the worse it is, the longer it will take for us to help you and the more treatments you will require. All good things, especially healing, requires a commitment of time, patience, and resources.
Nowhere in your recommendations or the financial agreement does it say that you are being charged up front for our services or that you are locked in. Had you read through the information, you would have seen that you have payment options; pay per treatment or to set up biweekly or monthly installments. All patients have full autonomy over deciding to continue their care or to stop, and are only responsible to pay for services that they have received.
Regarding our patient demographics:
Yes, you did see a number of elderly patients in our clinic because our area of expertise is treating chronic and degenerative diseases that typically afflict people as they grow older. Many of these patients happily share their positive experiences while being under our care. Insinuating that we are committing elder abuse is a grave and serious accusation, one that is libelous, slanderous and damaging to our reputation.
As you’ve said yourself, you found our team to be pleasant and the clinic space felt healing. We are glad you felt this way, as this is exactly what we want our patients to feel when they come to our clinic. Our hope is that this reply has clarified your misunderstanding of our procedures and policies.
Our team has specialized training, skills in providing comprehensive treatments and years of experience successfully helping people with complex chronic degenerative conditions. You will not find what we offer elsewhere. If people were to be swayed by your misleading review, they unfortunately miss out on the opportunity to live healthier, safer and more pain-free lives with our help. You are doing the community an egregious disservice.
Respectfully, we ask that you modify your review as reviews matter. Your words may deter potential patients from seeking out the effective and life changing treatments that only our team can provide.
Mr. Clancy, thank you for your attention to this and we wish you all the best on your health journey.
Fantastic experience: Katrina is the best! She is deeply knowledgeable about her work and you can tell she is always learning new things. She cares deeply about her patients and it shows. Run, don't walk, to make an appointment at What's Good Wellness. You won't regret it!
Fantastic experience: Katrina is amazing. So knowledgeable, so organized, so helpful. She saved my booty - quite literally - while I was traveling for work in CA for a while. Helped me to manage my tricky little chronic condition. I am so pleased to have come across her and her amazing clinic. Go and see her for what may ail you - let her help!! You will not regret it.
Fantastic experience: Highly recommended!!! Super friendly, professional and knowledgeable people work here. My sleepless nights stopped after two weeks, and then we moved on to the next problem. Feel fresh and happy again. Thank you
Fantastic experience: Katrina and her team exceeded my expectations with their warm welcome. They were ready for my scheduled appointment and no waiting! The program worked wonders, resulting in a euphoric state for weeks. Highly recommend!
Fantastic experience: My husband and I hired Charleston to cater our rehearsal dinner and it was phenomenal!!!! Not only was the food some of the best we have ever eaten (be sure to order the rice paper rolls.... oh my goodness! Delicious!!), the service was seemless and their company was professional and friendly! They left the kitchen in a cleaner condition than when they arrived!! We really enjoyed having them at such a special occasion. We will defintely be hiring Charleston and his team again for upcoming events!
Fantastic experience: Epic. Phenomenal. Outstanding. These were our guests’ own words. The 10 course tasting experience was so amazing that many of our vegetarian friends cheated for one night. Charleston and his team was engaging, passionate and professional. Torched sushi, tartare and vegan sushi station was a unique offering that made the event that much more special. Looking forward to our next excuse to bring What’s Good to our home!
Fantastic experience: Amazing food and dinner experience by Charleston and team. Thank you!
Fantastic experience: This was my first experience with What's Good Wellness - Catering by Design. Charleston brought professionalism and culinary expertise from the consultation through to our amazing dinner experience. Food was exceptional! Friendly staff also added to the dinner's success. Will be calling on them again for another event!
Fantastic experience: Katrina has helped me so much. After seeing over 18 specialists who didn't really help me get better, getting help from Katrina has helped me soo much. She and the staff are so amazing. I look forward to every appointment I have with her. I would recommend her to anyone.
Fantastic experience: What's Good Wellness is my first experience with TCM and I have never been happier. Katrina and Kim are very knowledgeable in their fields and are always understanding and very supportive. I always enjoyed my treatments and the bone broth and Kimchi from Charles are also fantastic! Definitely recommend!!
Fantastic experience: I ordered some products online to be delivered as a gift. When I first tried to place the order, one of the products was sold out. I emailed to ask when it might be in stock and they offered to email me to let me know when I'd be able to complete the order online. Overall, the customer service was excellent, ensuring a smooth and on-time delivery. My family loved the products as well! The coconut yogurt is delicious!
Fantastic experience: We love the healthy products from What's Good and continue to come back for regular replenishment!
Fantastic experience: I highly recommend What’s Good! The products are all delicious and Chef Charleston and Katrina are a pleasure to do business with. Even during this difficult pandemic, they are always pleasant and friendly and go out of their way to serve. Well done!
Positive experience: I love everything about this place, except the financial commitment to lock down payments for your plan ahead rather than as you go. One of the practitioners said if you weren't willing to lock in they could refer you to other places instead. Well no, I want to come here, pay as I go, assess my results as I go. Financially it's hard to ask of that, especially if you are committed to coming and following your given advice but can't do lump sums and want to make sure the process is transformative. That's the only thing I would change. The environment was zen, the people are knowledgeable and caring and the services felt effective.
Fantastic experience: I love What's Good Wellness and will always be very grateful for what they have done for me. The acupuncture sessions have made all the difference in my general well being and I always look forward to my weekly acupuncture sessions as I leave there feeling a sense of calm and peace. I'm always amazed at how quickly the time goes (literally feels like 5 minutes, yet, the sessions are a good 40 minutes!!) Katrina & Kim are PHENOMENAL! They are active and caring listeners and always take the time to ensure that they understand how you are feeling at that moment. Each session is truly a blessing! Darren will always greet everyone with a smile and when he lets you know what room your treatment will be, he states "Happy Healing!" ... And in my mind I say "Always!" :)
Fantastic experience: A wonderful environment with a team that makes you feel very comfortable. Looking forward to finding out my treatment plan.
Fantastic experience: I have had the opportunity to get to know Katrina. One incredible part of her practice is working with fertility issues. In fact, she has nearly an 100% success rate with her patients suffering from these issues! If you or anyone you know need assistance; I highly recommend you seek out her care.
Fantastic experience: When I first did the assessment with Katrina I was impressed by the questions she asked…some of them not the norm when you think health - like how do you feel after you eat a particular food. Then I attended her presentation after the assessment and was completely blown away by the depth of knowledge she shared about the body and Chinese medicine. It was apparent then that she has a passion for what she does and an incredible wealth of understanding and education. I’m currently seeing Katrina at What’s Good to help correct the imbalances in my energy and body. I decided to work with Katrina for 6 months because as a health coach I understand that all healing takes time and the care and compassion the everyone has at What;’s Good is outstanding. From the hour long treatments that are more than acupuncture - Katrina wants to understand what’s going on in your life, what stressors you’ve had, how you’re sleeping, what changes you’ve noticed - and she does so without judgement and with only my well-being at heart. And BTW the treatments are my hour of rest - my me time the leaves me feeling so refreshed!. The other parts of the program includes the herbs - and yes they actually taste good, along with the delicious bone broth that Charleston makes with love - they are all working - even after 3 months! I feel the changes…many of them in traditional health areas - better sleep, more energy etc. However the best part for me is the feeling of calm within me…of not reacting to situations with angst like I used to, to dealing with an aging parent differently, to being able to release the expectations I had of myself and others. And yes are there other factors involved like eating whole foods, working with my own health coach - and I don’t believe the change within myself would have been as profound without Katrina. Thank you so much Katrina - for what you and your team do for all your clients! Suzanne Registered Health Coach
Fantastic experience: I came to What’s Good Wellness Centre with some strong neck, back, and shoulder pain from previous car accidents and injuries. From the moment I came in, it’s been an immersive experience in holistic Chinese medicine. I’ve learned so much about my health practices and how to have healthier habits moving forward. Dr. Katrina is extremely intuitive and gives me excellent, fitting advice for not just my physical pain but truly has become a shoulder to lean on, helping me make better choices in all areas of my life. She gives patients tools to dig deep and figure out the root of their issues in order to empower them and take preventative action. The cherry on top is Chef Charleston Dollano from the eatery. For my 30th birthday, I sat down with Charleston and asked him to cater a private dinner in my backyard with my closest friends and family. He blew me away and gave me an unforgettable night that I could not have even dreamt of. Not only did he go out of his way to ensure that each dish that was part of this 9 course meal was handcrafted according to my favourite foods, he created an ambiance of personal touches, fancy details, and thoughtful service all within a reasonable price. He has integrity with his cooking and only provides the freshest, healthiest ingredients. That evening and every dish I’ve had from the eatery since has always been a perfect combination of delicious and nutritious. My guests were raving about this evening and still are! I look forward to seeing both Dr. Kat and Charleston during my regular acupuncture appointments. They have made me feel like I am part of their family. I couldn’t recommend What’s Good Wellness Centre more. Wishing them continued success.
Fantastic experience: Most of you will never know pain so severe it makes you vomit or fatigue so overwhelming you cant lift your arm to brush your teeth. Invisible illnesses are incredibly hard to understand. I am very lucky to have had doctors and practitioners who have supported me along the way. Its been 7 years since I've been back to work full time. I owe a good 80% of my return to work and my continued success at balancing my health and symptoms to my acupuncturist/TCM practitioner Katrina from What's Good Wellness Centre. It's been a challenging 12 years to say the least... but Katrina and everyone at the office have always been some of the most supportive people in my life. I will never be able to thank them enough for enabling me to be able to live a (somewhat) normal life.
Fantastic experience: I have just finished an extensive course of treatments at What's Good and wanted to say how pleased I have been with this experience. Katrina and Kim are extremely knowledgeable, kind and attentive. I always looked forward to my treatments and felt well cared for. I have a much better understanding of how to eat for my health and feel so much calmer than before I started. Charleston's bone broth is delicious and even little touches like cucumber water and ginger tea while waiting for your treatments make this such a pleasant experience. The front desk staff are always friendly and helpful. Thanks to all of you for a wonderful experience.
Fantastic experience: Staff is very friendly and professional. I strongly reccomend this place
Fantastic experience: Recommended by a friend ,I went in to take a peek I was beyond IMPRESSED,what a gorgeous dose of delight this place is. Big Kudos,sooo glad you are in Oakville
Fantastic experience: Amazing care and knowledge go into both the actupuncture & medical treatment, and the delicious health-rich food. All based in wanting the best for your health and wellness, based in Chinese medicine. The goal is to prevent illness, and treat the root cause of current illnesses, not just mask symptoms. You won't be dissapointed!
Fantastic experience: My experience at What's Good - Wellness by Design has been an very positive experience. I have been working with Kim for a few months now and she has helped me immensely with reducing intensity of my hot flashes. I wasn't sure if acupuncture treatment was going to be effective with treating my perimenopausal symptoms but to my surprise it has made a huge difference. Everyone at this establishment are extremely friendly, positive and supportive and I would highly recommend them.
Fantastic experience: Amazing!!! Service is INCREDIBLE and everyone there seems like they truly care about their patients/customers! Thank you!
Fantastic experience: Fabulous place, with really great people and services. Cannot recommend highly enough!!
Fantastic experience: So glad we took the plunge and signed up for the full course of treatment! It did wonders for us. I had no idea of the wide range of applications of Acupuncture!! We found Katrina and Kim very competent and professional . They obviously know their stuff and were always happy to listen and tweak their treatment for best results. Charleston, the Executive chef is great too. His seed bread is to die for!!! The clinic itself is very clean and well run. Elaine and Sarah at the front desk were lovely to deal with. Overall, What’s Good Wellness offers excellent results for money, and we have been recommending it to our friends with confidence.
Fantastic experience: Charleston’s food is amazing. The tastes, the textures and the presentation are like eating at an upscale NYC restaurant. So incredibly healthy too! The menu changes seasonally and every dish I can highly recommend!
Fantastic experience: What's Good - Wellness by Design - this has been my first experience with Acupuncture and Chinese Medicine. I started two months ago and can't believe the differences already. I have minimal peri-menopause symptoms. I am so grounded and relaxed. I have seen such a difference in my digestive system. I have an increase in energy. The results have been amazing! Katrina and Kim are very attentive to the needs of me and my body. Charleston makes amazing bone broth and is very knowledgeable with dietary suggestions. All the staff are so welcoming. It's become my new "happy place" and I crave for my visits. I highly recommend their services! You will not be disappointed! Thanks for healing me!
Fantastic experience: Friendly staff, and delicious healthy meals.
Fantastic experience: Charles makes the most amazing foods! All healthy organic. The Eatery is small quaint and I definitely recommend you try it!
Fantastic experience: I learned about What's Good Wellness at a Wellness Fair in Mississauga and found out it was conveniently located in Oakville. It's a friendly family business run by Katrina and Charleston. I booked an initial appointment and then signed up for 6 months of regular acupuncture treatment. Acupuncture isn't for everyone, but having had acupuncture previously, I'm a firm believer in the full array of healing that can result from acupuncture and traditional Chinese medicine. Previously, I was on the verge of IVF but turned to acupuncture to help with my stress levels and balance my hormone levels. I have a not so baby 11 year old as a result! This time around, I was looking to address an old hip injury, help me with my stress levels, and reduce my high blood pressure. The team at What's Good Wellness have exceeded my expectations! My blood pressure meds have been reduced (under my doctor's supervision), my stress levels are better managed, my sleep has improved, and my hip pain is finally gone. Thank you to Katrina, Kim, Andrew and Charleston. For those doubters out there, if you want to try out some delicious kimchi, Charleston makes it from scratch! Pop in and try some!
Thank you so much for the kind words! We are so happy that we were able to help with your stress and your hip pain, and it's great to hear that you're sleeping better as well!
Fantastic experience: I have a sister, a registered nurse by profession who lost her voice and was off from work for more than 6 weeks. She went to a few medical doctors/specialist, took the prescription drugs that were prescribed to her but none of those seemed to work. One Christmas eve, Katrina did an acupuncture treatment on her. After some needles, my wife noticed that she regained her voice and was even talking out loud. Was that a miracle or Katrina’s forte at work? I think it’s # 2!
We're happy to hear that we could help bring her voice back! Thanks so much for leaving us a great review!
Fantastic experience: My experience at What's Good has been "WOW"! I came in to see Katrina with many issues - elevated liver enzymes, swelling, numbness and tingling, and a general feeling of anxiety. Within 3 weeks, my enzymes were normal. Today I am completely symptom free. I feel like a new person. Energy, vitality and confidence have all returned to my life. I am so grateful. My heartfelt and sincere thanks to you Katrina for your knowledge, compassion and professionalism. To Charleston, thank you for your amazing bone broth, delicious recipes, and your warm smile. To Andrew, thank you for being you. You brighten my day! Thank you What's Good!!!!!
Positive experience: Whats Good Wellness has been my first experience with traditional Chinese medicine and it has been a very pleasant experience from first contact to the present. The facility is clean and comfortable and the staff are professional, friendly and helpful. It's an innovative concept to have an eatery in the same space as the clinic but it embodies the philosophy that health is a matter of the whole person. Thanks Kim, Katrina and Andrew for helping this migraine-prone skeptic to better health!
Fantastic experience: Last year I was almost hospitalized from the severe migraines and non-stop vomitting I suffer with. I had to take a break from my job and could not function or participate in daily tasks. I was sick in bed for weeks. I have tried absolutely everything including acupunture and nothing helped I was desperate, then I found What's Good, I tried it, why not I thought! I will tell you 'what's good'....I am, after 6 years of pure misery! What's Good has given me my life back and much more! From the moment I walked in I was greeted by Chef Charleston and Andrew who keeps What's Good organized. All complimented by a wonderful smell and an incredible vibe!!! Finally and most importantly Catrina and Kim my Chinese Medicine Goddesses! Within a few weeks I started feeling much better and two months later I am back to my old self. Last year I could not function and now no one can keep up with me, including my teen aged boys!!! Blessings, SUSAN
Fantastic experience: It's so much more than an acupuncture treatment; it's a total holistic approach to wellness. Katrina and Charleston are two very caring and knowledgeable individuals that truly have your best interest at heart. Everything on my path to better health was explained carefully to me from acupuncture to Chinese herbs prepared specifically for my needs to delicious bone broth from the in-house kitchen. I have been going to What's Good for 4 months and have seen a remarkable improvement in my overall health; particularly my mobility. I highly recommend this wonderful wellness centre.
Thank you for your review Lizzy! We're so happy that we've been able to help you :)
Fantastic experience: Katrina and Charleston are highly gifted at their professions and amazing human beings to be around. The space reflects them: bright, inspiring & energizing. Everything that comes out of Charleston's kitchen is incredibly delicious and nourishing. I'm especially excited that his bone broth is now available by the litre!
Thank you Elizabeth!
Fantastic experience: I love the food at What's Good!! Chef Charleston always produces such amazing tasting food that is so beautifully presented. I am in love with the Miso Bone Broth!! Thank you!!
Thank you for your review Margie!
Fantastic experience: Had an excellent experience at this clinic, I highly recommend it. The place is clean and professional and the staff far exceeded my expectations.
Fantastic experience: Amazing good, fantastic service. You always feel great after eating here because every meal is super healthy. This is my favourite lunch place during the work week, highly recommend it.
Fantastic experience: Thank you from the bottom of my heart to the entire What's Good Team! I now LOVE my Monday's, getting to relax and see all of you! I have had struggles with my mental health, stress, weight, addiction and digestive system. I was looking to get back into a healthy place in my life and fate led me to What's Good! I have been a patient at What's Good since April 2016, during this time with lots of love and care from the staff I have become a new person. I have almost quit smoking entirely and have healed my gut. I have learned so many new things about my body and am so thankful I am getting the proper care to make me better for my future life! Although these things take time to heal, Kim and Katrina put me on the right path and continue to support and take care of me! I have not had any health issues since I started with what's good and continue to become stronger every day!!! Not to mention the food is AMAZING!!!! TRY Charleston's bone broth ... it's like drinking a magic cup of healthy vitamins leaving you feel energized and revitalized instantly!
Fantastic experience: Katrina has treated me for years and has always been fantastic. She's a lovely person, incredibly knowledgeable, and always professional. And Charleston is a really fantastic as a person and as a chef as well.
Fantastic experience: I had been for acupuncture treatments with other service providers previously to help with my pelvic pain during pregnancy, but I was not quite sure if they were doing anything other than getting me closer to looking like a porcupine for an hour at a time. My husband and I had met Katrina and Charleston a few months earlier in a Hypnobirthing class and got to talking about my condition, SPD. Katrina and Charleston invited me for a treatment and even though I was not 100% sold on the effects of acupuncture, I obliged - partly out of politeness but mainly because I would have tried anything to ease the pain at that stage. 9 months pregnant, carrying a 9 pound baby, pelvis and hips aching, I waddled into 'What's Good Wellness' for the very first time and I am really so grateful that I did! Katrina and Charleston were so professional yet warm and caring. Before any needles were used, Katrina diligently explained what she was going to do and why. The facilities are amazing and the setup is not just appealing but comfortable too! Not only did the treatment ease my pain but it also healthily assisted with my labour progress. Chef Charlestons offering of mind, body and soul food was the perfect conclusion to my visit. In today's times, when more often than not,you come across healthcare providers and facilities that are run with only a profitable business being the priority, as opposed to their patients wellbeing - ''What's Good Wellness' proves to be a much needed breathe of fresh air!!! Thank you Katrina and Charleston!
Fantastic experience: Met Dr. Katrina, Chef Charleston and the team at What's Good through a friend and was taken in as part of this beautiful and caring family. The passion each member has for their profession radiates through their practice everyday. I am able to reach Dr. Katrina with any question about herbs and treatments whenever I need, as she has helped me with infertility issues and has put me on the right path to have a healthy pregnancy. The amazing food that Chef Charleston makes is exquisite, it is definitely made with love, I often go in only to eat on my lunch breaks!!! And Kaleena is the first person you see when you come in, she is amazing always smiling and makes you feel so comfortable as you wait to be treated. Thank you so much to everyone at What's Good for your continuous help towards a healthier way of life, you are changing the world a patient at a time!
Fantastic experience: What's Good is great facility ... the first that I've seen of its kind. They approach your health with a holistically through alternative, natural methods and medicines as well as nutrition. Chef Charleston creative and tasty meals are incredible. Katrina is wonderful and extremely knowledgeable and makes you feel very comfortable and explains what she is doing and why. Both Katrina and Charleston provide a unique and personal experience and are very effective in improving and promoting your health.
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