MEDSPORT OTTAWA
Information about MEDSPORT OTTAWA
Opening hours
- sunday: (closed)
- monday: 8h-19h
- tuesday: 8h-19h
- wednesday: (closed)
- thursday: (closed)
- friday: 8h-16h
- saturday: (closed)
Sport Medicine and Physiotherapy Clinic
Our comment from Nutrifinder.net about MEDSPORT OTTAWA:
Welcome to MEDSPORT OTTAWA, a leading health clinic specializing in sports medicine and physiotherapy. Our facility is known for its clean and spacious atmosphere as well as exceptional staff dedicated to providing patient-centered care.
Patients have praised our team of doctors and physiotherapists for their knowledge, professionalism, and compassion. Whether you are dealing with sports injuries, chronic pain, or physical rehabilitation, our specialists are here to help:
- Dr. Shi and Dr. Osmond have been highlighted for their thorough and attentive approach to treatment.
- Physiotherapists like Francine and Sandeep Kulkarni have received commendations for their effective therapy sessions and genuine concern for patient well-being.
- The clinic offers a variety of services, including advanced physiotherapy and sports injury management, ensuring a comprehensive approach to your health needs.
While we strive for excellence, some clients have noted challenges with the administrative side, particularly regarding appointment scheduling and wait times. However, we are continuously working to improve these aspects, acknowledging the high demand for our services during peak hours.
We invite you to experience the quality care at MEDSPORT OTTAWA, where our mission is to help you recover quickly and efficiently so you can return to your active lifestyle!
MEDSPORT OTTAWA: Reviews
Negative experience: Dr Monsour is the worst dr. Terrible professionalism......told my wife to never come back. Told my wife to never come back for cortisone injection even though that is why she was referred. Never introduced himself and was rude and arrogant. Go elsewhere if you can dr shi was amazing though so only see him
Fantastic experience: Great physiotherapy, very clean large space. Other services too including sports doctor. Even reception was a pleasant experience!
Fantastic experience: My Doctor is the most Patient & Caring one I've had Ever. The Front Staff are Amazing and wonderful Ladies. Completely recommend.
Fantastic experience: My wife visited this location for a cortisone shot. Friendly staff and thank you, Dr. Osmond. The process was quick and efficient. We felt seen and cared for. 5 star experience.
Fantastic experience: My doctor was amazing. Helped me with my back issues
Fantastic experience: I had a great experience with Dr. Laskosky, she was knowledgeable, and helpful.
Negative experience: Administrative staff are incompetent and unable to process simple tasks such as coordinating claims with Insurance Companies (such as Blue Cross) and modifying Invoices when requested. Otherwise, the doctors and physiotherapists are top notch.
Hi there: Could you be in the system under another name? If so, We would like to address your concerns. Please email us at [email protected] with the specific issue you are having so we can address it.
Fantastic experience: I have been dealing with vertigo and was booked for vestibular therapy. Sandeep Kulkarni was thorough, caring and extremely knowledgeable. Although the session was intense, the immediate results were shocking! I am very grateful to him and to the other staff members who showed genuine compassion.
Fantastic experience: Thank you Thomasina Larkin for your healing expertise. You have given me a life free of chronic pain. At 74 years old, it is the greatest gift that I have, or ever will, receive. ❤️
Fantastic experience: Dr. Shi was professional, very thorough, took his time with me, and provided treatment that relieved months of pain prior to my surgery.
Fantastic experience: Effective and knowledgeable
Fantastic experience: Went for my knee, everyone was super friendly, i felt very comfortable there
Fantastic experience: I have always been treated with care and respect. A really professional and welcoming team. I trust them implicitly.
Positive experience: Clean and open atmosphere. Front desk staff not very welcoming. I said good morning twice but no response. She just proceeded to requesting required documents, offered a mask, then directed me to the doctor’s office. Office very clean. Regardless of my first impression, I would still recommend this place.
Fantastic experience: Good, knowledgeable staff.
Fantastic experience: Words cannot begin to express my thanks to the Team at MedSport Ottawa-- Superb care! Thank you so very much! Peter Howe, Barrhaven
Positive experience: I've heard the are ok!
Fantastic experience: Been here a few times for cortisone injections for my shoulder. Lovely clean bright office on the 3rd floor. Professional staff, very pleasant and welcoming.
Fantastic experience: My family and I have been going to MedSport for some time now for different sport related injuries and I can’t say enough about this place -from the amazing front desk service (Donna and front desk team ) and of course Francine my physiotherapist and Dr.Mcgregor. Suffering from back pain she has got me squatting and CrossFitting again. Thanks to her knowledge, professionalism and her sense of humour has really helped me get back on my feet. Francine is always looking to make me better as an athlete by ensuring I’m moving the right way. Thanks again MedSport and team(and Francine Eastwood).
Fantastic experience: I have been seeing Francine Eastwood at this clinic for 2 months now for significant back pain and she has changed my life. She has increased my mobility and my range of motion and I am feeling much better. She has introduced my to a multitude of exercises and stretches for my back. She is kind caring and compassionate and the the clinic is efficient. I never wait more then 5 minutes. The booking system is also very efficient and if Francine is busy I put myself on the waiting list and sure enough I will be called as something comes up. Thank you Medsport and thank you Francine.
Fantastic experience: All of the staff at Medsport are super friendly and helpful. Dr. Frankovich and Brooke McNight have been punctual, caring and really take the time to listen to any concerns I have. The care I have received from them is exceptional and I am eternally grateful to them for the increased quality of life I am experiencing because of their care❣️
Fantastic experience: I had tennis elbow and came to Medsport as suggested by my family doctor. Really nice place. Clean facility and nice staff. Patrick is knowledgeable and experienced, he did an amazing job.
Fantastic experience: After a consult, Dr. Frankovich referred me to do physio for my achilles and calf injury with Francine. I was skeptical as I had already been doing months of physio elsewhere, had stopped running for over 6 months and had felt no real improvement… I had all but given up on running again. Instead of focusing on managing my symptoms, Francine focused on helping me identify and resolve the root cause of my injuries. She pushed me to gain functional strength that would help me prevent future injuries, and gave me the tools to build back to running. I ran 5 times in the last week, pain free! Thank you so much Francine. I would highly recommend this clinic to anyone.
Fantastic experience: I have Leo for my physiotherapy, he is very knowledgable, dedicated, and has a great sense of humor.
Negative experience: Dr. Frankovich is the worst doctor that I have met. First she made me wait for a two months to get an appointment and then she only did a phone consultation and then just referred me to a physio therapist in her office without a physical examination of my ankle. She made no real effort to really try to determine the ankle problem I had. She is only interested in making money and tried to generate business for her physio therapy clinic. What a waist of time.
First of all, we do not have a patient by this name in our clinic.
For the benefit of others who may be reading this review, our wait times are based on the large number of requests we have for our services. We are working very hard to try to see as many patients as possible but unfortunately the demand exceeds the capacity we have for appointments. We are not an urgent care facility and
therefore wait times are a function of demand for our services. Also during COVID, as with most specialist offices, we have had to resort to telehealth appointments, as directed by Public Health authorities. COVID has put a strain on our clinic, as it has throughout the health care system, and we are doing our very best to help as many patients as possible. All of the doctors at MEDSPORT work with physiotherapists throughout the community, in collaboration, for the benefit of the patient, and patients are not obligated to pursue physiotherapy at our clinic.
Fantastic experience: Nice and clean inside. Friendly staff.
This seems like an incorrect review as we are not inside the Sens Plex.
Fantastic experience: Very professional.
Fantastic experience: I've used Medsport for a few years now for some sports related injuries. I've always had very great service from the physiotherapists as well as doctor Frankovich. I would highly recommend.
Thank-you Gilles for your comment.
Fantastic experience: Medsport helped me with a back issue. After only 2 appointments my back is 99% better. Thank you.
Positive experience: Give excellent care, very knowledgeable.
Fantastic experience: Proffesional quick and everyone is so friendly... I have only been once so far but for a person who is uncomfortable being touched I was very comfortable here!
Negative experience: Staff is nice but waiting 30 -45 minutes pass your scheduled appointment is a regular thing here. I have asked my MD to change my sports doctor due to this. I mean i leave work early to accomadate appt in their work day and i end up waiting and staying for 2 hr just for 15 minutes consultation. On top of this end up paying fees for picking up my baby laye in daycare. I wish some of the clinics would respect their patients time and do better with schedualing. There are clinica that also work evenings and weekends. This one does not.
Dear Nena: We get behind sometimes because we are trying to help a patient and unfortunately that may cause delay for others. We regret that this has caused inconvenience for you on more than one occasion.There are times when patients have complex issues or require more time and this is only evident once they start telling us their problem. Like most specialist's offices and other sports medicine clinics, we do not have evening or weekend hours for physician appointments. Evening and weekend hours are offered by practitioners who provide urgent care like walk-in clinics and family doctors office.
Fantastic experience: Great team! Thank you for all the help and care. Nationals this year. Worlds next year in Toronto!
Fantastic experience: Knee injections here work wonders!!!
Fantastic experience: Dr. Frankovich is excellent. She is extremely knowledgable and takes the time to explain every aspect of treatment.
Positive experience: Great to deal with
Positive experience: Excellent physiotherapists and Drs of sports medicine
Positive experience: Nit too bad
Fantastic experience: Kathleen is amazing and so good at what she does. As a clinic they are very responsive and organized. Very punctual
Fantastic experience: Amazing staff. Everyone is always very helpful and pleasant to interact with at reception. Nichol, one of the physiotherapists, is extremely attentive and has helped me understand my injury and how best to treat it in a comprehensible way. I love the text reminders for your upcoming appointments, and that your exercises for the week and invoices are sent straight to your e-mail. Would definitely recommend this facility to any friends or family.
Fantastic experience: Fantastic facility and wonderful staff
Fantastic experience: Really nice staff and doctors available at this location. Doctors are really good and give you nice piece of advice according to your problem.
Fantastic experience: I was recommended to Dr Frankovich due to foot pain as a result of a bike accident. She was very knowledgeable and thorough.All the staff here were pleasant and made me feel like I was important.The service and care i received was only the best.I would recommend this place to anyone.
Positive experience: Staff are very professional.
Fantastic experience: Very professional and to the point. Explains the injury clearly in a language that I can understand (non medical terms) and presents the pros and cons of treatments.
Positive experience: Amazing staff, bright and clean facility, variety of services.
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