Optimo Clinics
Information about Optimo Clinics
M4B 2V5, East York
Opening hours
- sunday: (closed)
- monday: 10h-17h
- tuesday: 10h-14h
- wednesday: (closed)
- thursday: (closed)
- friday: 10h-14h
- saturday: 9h-16h
Welcome to Optimo Clinics! We're proud to be helping Canadians feel their best for over 10 years providing the following services Physiotherapy, Chiropractic, Registered Massage Therapy, Acupuncture, Laser Therapy, Shockwave Therapy, Psychotherapy and Registered Dietitian. Medical products are custom made orthotics, compression stockings, medical braces, pain cream and more! Our expertly qualified team designs customized programs for corporate healthcare, car accident injuries, weight loss, smoking cessation and personal training/conditioning and more to get you back to optimal health. Visit us to start feeling your best again!
Our comment from Nutrifinder.net about Optimo Clinics:
Optimo Clinics is a highly regarded rehabilitation center in Canada known for its friendly and professional staff dedicated to providing exceptional patient care. Our team, including expert physiotherapists like Jean and Farhad, are praised for their knowledge, empathetic approach, and effective treatments. Many patients have expressed their gratitude for the significant improvements in their conditions, attributing their recovery to the attentive and personalized service received during their sessions.
Among the highlights that differentiate Optimo Clinics are:
- Welcoming atmosphere: The clinic is described as a comfortable, family-like environment where staff greet patients with smiles and positivity.
- Effective treatments: The expert care provided has led numerous patients to report notable recovery outcomes.
- Professional Staff: The team is commended for their professionalism, timely appointments, and dedication to patient satisfaction.
- Positive Vibes: Many patients enjoyed their sessions, highlighting that the staff makes physiotherapy feel enjoyable and fun.
However, there have been a few criticisms regarding administrative issues and service inconsistencies that the management is actively addressing. Overall, Optimo Clinics remains a top recommendation for those seeking professional assistance in their recovery journey.
Optimo Clinics: Reviews
Fantastic experience: I can't put enough words to express how i feel about coming to Optimo Clinic, my assistant (Leah) has helped me so much during my accident with all the pain and suffering thatI have been going through!! Thank you (Leah) for everything that you have done for me. Everyone here very professional and they all work very hard from the Doctor to therapist and receptionist who works very hard to make all the patients to feel and get better. Thank you Optimo Clinic.
Hello Ali, Thank you for your feedback, we are happy to hear our team has helped you in your recovery journey.
Fantastic experience: jean is amazing and all of the staff is so nice
Hello Joana, Thank you for your feedback. Regards, Optimo Clinics
Fantastic experience: Excellent clinic! The staff are friendly and welcoming. Jene the physiotherapist is knowledgeable, professional, comprehensive and light hearted. Appointments are timely. I am happy I tried Opitmo. Optimo improved my injuries condition significantly. The staff and care at this clinic is special. Outstanding clinic!
Hello Edward, Thank you for sharing your feedback about your experience. Hello Edward, Thank you for your review about your experience.
Fantastic experience: I loved it there. The ladies were so helpful with my recovery. They are so nice to talk to. Made physio fun. Very friendly. Great vibes. Loved Jean and crystal
Hello Carla, Thank you for taking the time to provide your feedback about your experience and our team. Regards, Optimo Clinics management
Fantastic experience: Amazing experience!
Hello Roxanne, We are delighted to hear you had a great experience. Thank you for taking the time to write your review. Regards, Optimo Clinics Management
Negative experience: This place sucks over charge ur insurance then dont give proper treatment or cut ur time short then only the day u sign ur ocf u might get the proper treatment then try booking igor the messege theripst u will never get appoitment and watch out for the mean indian lady at the front hella attitude problem bad clinic by far
Hello Mark, We are disappointed to hear about your experience as we strive to provide all of our patients the best treatment and experience while following ethical billing practices. The clinic team tried to reach out to you shortly after your review however there was no answer. Please reach out to the clinic to discuss further in order for us to work on resolving your concerns. Optimo Clinics management
Fantastic experience: I want to thank Jean and her lovely assistant for helping me get my wrist back into shape. It’s been 3 long months and all the work that was done has really paid off. I’m pleased with the treatment and outcome. Would recommend this clinic to my friends. Professional and friendly service. Thanks again!!
Hello Sherrie, Thank you for sharing your feedback about Jean and our team! We're happy to hear about the great progress you've made!
Fantastic experience: Greeting when I come to appointment, awesome staff and psiotheraphy. Really helps to take care and relax. Busy place and never a dull moment. Thank you. June 2023 and July 19, 2024
Thank you Karima for taking the time to provide your feedback. Happy Holidays m! Optimo Clinics Management
Fantastic experience: As a patient I found optimo clinics a very helpful professional, courteous and good staff who help me out in recovering my injury I feel more than satisfied, they worked well in helping me out recovering injuries I appreciate their professionalism and services especially Jean, Anokhi , Angeka and Dr kenning I highly recommend this clinic to everyone who needs they are the best
Thank you for you feedback, we're happy to help you on your recovery journey. Optimo Team
Fantastic experience: Visited Optimo clinics recently, Jean was my physiotherapist and she was very knowledgeable and helpful towards my situation and pain therapy. This clinic has a great staff, and are very professional and treat every patient with care. Looking forward to continuing here
Thank you for your feedback and taking the time to write the review and your feedback about your experience. Optimo Team
Fantastic experience: The therapist at optimo are wonderful and polite Their suggestions and treatment helped me to get better They are very helpful in giving tips in how to stay healthy during treatment My experience has been wonderful and would recommend to anyone who wants to fix their body.
Thank you Norma for taking the time to write your review and sharing your experience.
Fantastic experience: The space is clean and the staff are attentive, friendly and very efficient. Would visit again.
Hello Nick, Thank you for taking the time to share your feedback.
Fantastic experience: Optimo Clinic team, has been amazing in creating a comfortable and family like atmosphere. Addressing Clients needs with a smile on their face.
Hello Elijas, Thank you for taking the time to write and providing your feedback.
Fantastic experience: My experience has been nothing but exceptional. Jaya is always helpful and accommodating. Dr. Arash Shokouhi is highly skilled. His treatment is thorough and effective. You’re guaranteed to be well taken care of with their outstanding service.
Thank you Tina for taking the time to provide feedback on your experience at Optimo!
Fantastic experience: This staff at optimo clinics are super nice and the treatments helped a lot with my injury
Thank you for your review Caleigh. Happy to hear the feedback about our team and your experience.
Fantastic experience: I love how the office is always clean and presentable. The staff is warm, friendly and accommodating. Jean always makes me go home feeling 100x better while Jaya and Giselle take turns having talks with my young son while I get my treatments. Overall really feels like a family vibe. Thanks Optimo :)
Thank you for taking the time to write the review Amanda. Happy to hear the feedback about your experience.
Fantastic experience: Amazing staff. They really helped me to get my posture fixed and very clean place.
Thank your for taking to take the for feedback on your experience Sharanjit.
Fantastic experience: This clinic is very well ran, the staff are very nice and very helpful In helping you get back in the right form. The clinic is clean and have a great selection of services. Dr Arash, Salomi, Jaya, and Ghazal were all very helpful in my recovery journey. Definitely recommend this place!
Thank you for your review and the feedback about our great team at the clinic.
Fantastic experience: I was very impressed with this clinic. Very clean, staff are very accommodating. The doctor was very knowledgeable. I would refer this place to my family and friends.
Thank you for your wonderful review Uma. We are happy you had a great experience and would refer your family and friends to us.
Fantastic experience: Came here after my motorcycle accident, and thanks to the Optimo team for being patient, helpful in my recovery special thanks to Jean and Salomi.
Thank you for your wonderful review Siem! We're so happy that you were able to get the care and treatment you needed to recover. We will convey your thanks to Jean and Salomi:) Regards, Optimo Clinics
Fantastic experience: I have been to this clinic and there are very friendly and very comfortable i would recommend anyone to this clinic.
Thank you so much for your review Colin! We're always happy to help you and we're glad that you're very satisfied with the services and our team!
Fantastic experience: The service and the people are great here. I feel very welcomed here every time I visit and i healed very quickly.
Hello Vopin, Thank you for taking the time to provide your feedback and choosing Optimo Clinics. Optimo management team
Fantastic experience: This is by far the best clinic I have been too and would recommend to everyone. The staff is beyond helpful and accommodating. The service is absolutely amazing! They go above and beyond to make sure I’m comfortable during all my appointments and that I’m satisfied with any progress, service everything!
Hello Sheana, Thank you for taking the time to provide your feedback. We will update our team on your comments. We're pleased that you were satisfied with the services and the team and we look forward to seeing you at your next visit! Regards, Optimo Clinics Management
Fantastic experience: Clean/sanitary space, attentative workers, and an overall great experience! Highly recommended for any physical therapy needs.
Hello Deana, Thank you for taking the time to provide feedback on your experience. We will share with our team. Optimo Clinics management
Positive experience: Very clean space. Staff are friendly and efficient. Jean and Solomi (sorry if I misspelled) are very good at providing physio treatments and suggestions for healing. Jaya is very accommodating when I've had to reschedule appts on the same day. Overall, highly recommend this location.
Thank you for taking the time to write the review. We appreciate the feedback about our team members, they are passionate about the patient experience.
Fantastic experience: Activa team helped me a lot. Shraddha, Dr. Sood , Jean are really well and helping me to recover from my injury. They are the best. I highly recommend this clinic.
Hi Hanifa, Thank you for taking the time to leave a review! We are happy to hear you enjoyed receiving your treatment from us. We look forward to seeing you again. Regards, Activa Management
Fantastic experience: The ladies here are friendly ,professional and know their trade. Kate the administrative assistant , has the most cheerful attitude! Would highly recommend this location at 1450 O'Connor Drive.
Thank you for your feedback and review! Our team is certainly amazing and we're very happy that you were able to get the help you needed. Thank you for the recommendation also!
Positive experience: Great treatment center. Knowledgeable staff & great service. Always friendly and helpful, nice and clean location.
Thank you for taking the time to provide your feedback.
Fantastic experience: I had a very wonderful experience with the service they provided. they were very courteous in dealing with allmy queries. Kevin, my massage therapist did a very good job. their facilities are very clean and sanitary.
Thank you for choosing us, Ferdinand! We appreciate your review and rating and we're happy that you were pleased with our amazing team! We will continue to do our best to make you feel safe and well cared for!
Fantastic experience: If you need a chiropractor help come visit this place, I highly recommend Dr. Sood. He will give you the best advice and treatment. The receptionist and all the staff are very helpful and very nice.
Hi Carmelo Thank you for sharing your feedback. We are delighted to hear that Dr. Sood and the team have assisted you tremendously on your road to recovery. Dr. Sood is a very well-experienced chiropractor and we are fortunate to have him on our team. Regards, Activa Management
Fantastic experience: Professional staff with an always ready to help mindset. The best of them is Dr Sood himself. Amazing service! I recommend this clinic without any hesitation.
Thank you for choosing us Sazzad! We appreciate your review and rating and we're happy that you were pleased with our amazing team! We will continue to do our best to make you feel safe and well cared for! Regards, Activa Clinics Management
Fantastic experience: The clinic is very good! Dr. Sood, Karina, Patricia and all the staff is very attentive and helpful. Definitely recommend!
Hi Julia, Thank you for leaving a rating and review! We are happy that you enjoyed your experience with us. Regards, Activa Management
Positive experience: I received immediate attention on my first visit to inquire about treatment. The staff are very friendly and efficient. My physiotherapist, Jean, is very professional and with her care I have been improving greatly after my 4th weekly visit.
Hi David, Thank you so much for this feedback and rating! Jean is an excellent healthcare practitioner and we're happy that she was able to help you with your treatment. We hope you recover well! Regards, Activa Management
Fantastic experience: Great service!! Getting much better !!!
Hi Refeeque, Thank you for taking the time to leave a 5 star review with us. We are pleased to hear that you have enjoyed doing your treatment with us. We look forward to seeing you again! Regards, Activa Management
Fantastic experience: Excellent staff, service and atmosphere!!!
Hi Harry, Thank you for taking the time to leave a rating for us! We are happy that you enjoyed our service and doing your treatment with us. We look forward to welcoming you again. Regards, Activa Management
Fantastic experience: Dr.Sood and his team at Activa Clinics Toronto East are very good at what they do! Dr. Sood, Ashley, Kevin, Dalia have helped me considerably with my treatment and are a great group to have in my corner. I'm very fortunate to have come here for my treatment. They obviously love their job and it shows. Thanks Activa Clinics Team East!
Hi Rob, Thank you for the review and your feedback! We are very pleased to hear that the Toronto East staff have exceeded your expectations! We will share your review with them. Regards, Activa Management
Fantastic experience: The clinic has been very helpful in getting me back to normal after my accident. Dr. Sood offers great exercise recommendations and performs body adjustments based on your comfort level. The staff is awesome and goes out of their way to make sure you feel comfortable. I would definitely recommend people to use this clinic.
Hi Darren, Thank you so much for this feedback and rating! Dr. Sood is an excellent healthcare practitioner and we're happy that he was able to help you with your treatment. We hope you recover well! Regards, Activa Management
Fantastic experience: Great place. Doctor is very genuinely kind and great staff ask for Ashley she loves answering any and all questions great person to ask
Hi Kyle, Thank you so much for your review and rating! We're always happy to help with all questions to ensure your recovery goes well. :) Regards, Activa Management
Fantastic experience: They are very helpful and friendly, they this to answer all our questions in a good manner. I do recommend people to come see them.
Thank you so much for your review and rating Jordan! We're always happy to help with all questions to ensure your recovery goes well. :)
Fantastic experience: Excellent physiotherapist service! :)
Thank you for your review and rating! :)
Fantastic experience: I had a minor work injury that required physio. I found Activa by simply using Google. Farhad my therapist, has been a great source of information to get me back to full duties and full hours. Farhad is patient, friendly and knowledgeable. Any staff I interacted with were very nice. I highly recommend Activa clinics Toronto East. This will be my go to in the future if needed.
Thank you so much for this feedback and rating Elly! Farhad is an excellent therapist and we're happy that he was able to help you with your treatment. We hope you recover well!
Fantastic experience: I have nothing but praise for the care and attention shown to me at this Activa clinic . Special thanks to Ashley and Farhad for all their support and professionalism which is always delivered with thoughtfulness and a sense of humour . They continue to make my visits a pleasant experience which I always look forward to .
Thank you for your feedback and rating Linda! We will share it with the team. We're very pleased that you were able to get the service you wanted and that the team went above and beyond to assist you. Do let us know if there is anything we can assist you with in future.
Fantastic experience: Great Experience. My Mom loves her physio sessions here
Hi geekes, thanks for your review and rating! We try our best to ensure that our patients get the therapy they need to recover well. We are happy that your Mom is pleased with the service and experience- thanks for letting us know.
Fantastic experience: Kevin (massage therapist) and Daria (Acupangire therapist) they are above and beyond, if I can rate them 10* they will get 10*, and like we like to say my hairdresser, my mechanic, my family doctor, my dentist, I can definitely feel and say that for them my massage / acupuncture therapist and would go for treatment with them even if they move to another location or another end of the city. I had one situation and regional manager Adele, called me and resolved everything in one phone call, so I'd definitely recommend this place, and also they offer multiple treatments and therapies, so one-stop shop to get all necessary therapy and treatment that you might need with your recovery.
Hi! Thank you so much for your feedback on our services! We're so happy you were able to get the treatment you needed and were pleased with the team. Thank you for giving us a chance to fix the issue and we will work hard to ensure it does not happen again. Do let us know if there is anything we can assist with in future.
Fantastic experience: Dr. Sood has been amazing and the follow up with Ashley after his treatments makes things that much better!
Hi Kevin, Thank you for taking the time to leave a 5 star review with us. We are pleased to hear that you have enjoyed doing your treatment with us. We look forward to seeing you again. Regards, Activa Management
Fantastic experience: Excellent service. Farhad is great!
Hi S AH, Thank you for taking the time to leave a 5 star review with us! We are pleased to hear you enjoyed the service you received. We look forward to seeing you again! Regards, Activa Management
Negative experience: An ok experience, Dr. JOY and Ashley are empathetic and professional. The other receptionist isn't that great. Once I booked chiropractor session at 6 and massage at 6:30 by phone with her. Later on appeared only 1 out of 2 app. was booked and she acted like it's my fault and it's a surprise to her and never apologized for clearly mistake on her part.
Hi! Thank you so much for your feedback and rating! We're happy that our team was able to assist with your pain. We do apologize for the poor service you received from another team member and we have taken corrective actions to ensure this does not happen again. Please feel free to reach out to let us know if there is anything else we can assist with.
Negative experience: I booked my Physio appointment for 5.30PM through phone call. But, when I called them later, the receptionist said that the appointment was booked for 5.00 PM. Also, I had to call 3 times to ask them to send their initial assessment form to my email. Because of their customer service, I cancelled my initial visit. I feel sorry for their clients.
Hi Manu, Thank you for taking the time to leave some feedback. We're very sorry to hear of your experience and the service you received. This is usually not the level of service at our clinics and we have been working hard to make improvements in all areas. Please feel free to let us know what we can do to improve and make your experience better. We always strive to ensure that our patients are always satisfied with the treatment we provide. You can email us at [email protected]. Regards, Activa Management
Negative experience: At the time I would have given this clinic 5 stars, I had a really great massage here and everyone was very nice. Now 4 months later, I'm being contacted saying I didn't pay for the massage. The person at the desk that day wasn't able to print the invoice, she emailed it to me and it said I had a balance due of $90. Which I didn't notice as I had just paid for it. Sent them the proof of my payment earlier from my credit card statement. Head office tried to contact me so I called them back. I never heard from them again!
Thank you for sharing your feedback on your recent visit. We appreciate you making us aware of your most recent experience with Activa. Your review is concerning to us as this is not the level of service that we usually offer. We have taken steps to ensure the staff is adequately trained. As we spoke on the phone, we apologize that this happened and we're glad that we were able to help resolve the issue. Regards, Activa Management
Fantastic experience: Very professional staff. They were with me every step of the way to get rid of my pain.
Hi Hammadi, Thank you for taking the time to leave a review with us. We are happy to hear that you enjoyed your experience receiving treatment at our clinic. We look forward to seeing you again. Regards, Activa Management
Positive experience: Been coming here for massage therapy now off and on for a couple of years now. I like this location as it's so close to my home and now my work. My insurance covers my massages here which is awesome. The receptionist/worker there - I wish I knew her name - (long dark hair/blonde streak) - Her personality seriously ROCKS! Very friendly and outgoing. Kevin (The Masseuse) pretty much CURED ME of my ailes, Lol. Get him if you can as this guy really knows what he is doing. My only issue... NO MUSIC PLAYING in the office waiting area! (I had to complain about something, haha!). Great experience overall.
Hi Creepy, Thank you for taking the time to leave a review and feedback on what we can do to improve! We are happy to hear that you massage treatment helped you fully recover. We wish you the best and look forward to seeing you again. Regards, Activa Management
Positive experience: The East York location has the most amazing and friendly staff that you could ever meet, they are a joy from the moment you walk thru the doors. Dr. Joy and her staff are very knowledgeable. You can tell that Dr. Joy and her staff are not just coworkers but family and that's exactly how they make everyone else that walks through the door feel as well. I would highly recommend them to anyone. April and Judy
Hi April, Thank you for taking the time to leave a review! We are happy that you have enjoyed your experience with team at our East York clinic. If you have any suggestions on how we can improve our services feel free to let us know. We look forward to seeing you again! Regards, Activa Management
Fantastic experience: After hurting my shoulder at work I went to Activa for physiotherapy sessions- i’m already feeling considerably better and it’s only been a few weeks! Thanks, JT
Hi Joey, Thank you for taking the time to leave a review! We are happy to hear that you're feeling better from your physiotherapy sessions. Way to go! We look forward to seeing you again. Regards, Activa Management
Fantastic experience: Friendly, hands-on and caring staff. Everyone here genuinely cares about your well-being and makes sure to set you on the right path to wellness. They are very professional, and are always very prompt in providing any needed documents. I highly recommend Activa clinic-Toronto east!
Hi Nada, Thank you for leaving a 5 star review. It is always a pleasure to receive positive feedback. We hope for an opportunity to welcome you again soon! Regards, Activa Management
Fantastic experience: I recommend this clinic because their staff are always friendly, professional and caring. They have been helping me for months and I couldn’t be happier with the results I’m getting. Thank you Activa for helping me with my recovery.
Hi Elizabeth, Thank you for leaving a 5 star review. It is always a pleasure to receive positive feedback. We are happy to hear that your recovery is going well! We hope for an opportunity to welcome you again soon! Regards, Activa Management
Positive experience: A clean and professional environment. Attentive to customers.
Hi Red, Thank you for taking the time to leave a review! If there is anything we can do to improve our service feel free to let us know. We look forward to seeing you again soon! Regards, Activa Management
Fantastic experience: Thanks to the clinic staff for all there help.
Hi Linda, Thank you for leaving a 5 star review. It is always a pleasure to receive positive feedback. We hope for an opportunity to welcome you again soon! Regards, Activa Management
Fantastic experience: Staff are so friendly and helpful. Their very good in what they do.
Hi Jean, Thank you for leaving a 5 star review. It is always a pleasure to receive positive feedback. We hope for an opportunity to welcome you again soon! Regards, Activa Management
Fantastic experience: From my first visit I was welcomed by a super friendly staff. They take the time to get to know each individual on a more personal level and provide a one on one treatment plan for a successful rehabilitation goal.
Hi Steve, Thank you for leaving a 5 star review. It is always a pleasure to receive positive feedback. We hope for an opportunity to welcome you again soon! Regards, Activa Management
Fantastic experience: Very friendly and professional establishment. I went in for some work on my ankle and left the first session with much more mobility and less pain. Looking forward to my future appointments and further steps to resolving my ankle pain. I would highly recommend to anyone, keep up the great work!
Hi Matthew, Thank you for leaving a 5 star review. It is always a pleasure to receive positive feedback. We hope for an opportunity to welcome you again soon! Regards, Activa Management
Fantastic experience: I got recommended to Dr. Farhad by a friend and I'm glad that I went here for physiotherapy. The clinic is very nice and well equipped. Farhad is very knowledgeable and great at what he does. He and Shannon are also very good with the exercises they provide and follow ups. The entire staff is very helpful. I'd definitely recommend this clinic for your physiotherapy and chiropractic needs.
Hello Gaurav, Thank you for your rating, review and recommendation! We are certainly thrilled to know that your experience at our clinic has exceeded your expectations. Fahad is an excellent Physiotherapist and Shannon an amazing Kinesiologist that we're very happy to have as part of our team. If there is anything else that we can do for you during your health and wellness journey, please do not hesitate to contact us. Regards, Activa Management
Fantastic experience: Totally enjoyed my experience here. The positive attitude and competent staff were refreshing and is motivating me to continue with the treatment plan and get healthy. Shannon is very knowledgeable in putting together exercise programs and enhancing the work done by the skilled physiotherapist. Dr Joy is always upbeat and is a great chiro. I would recommend this place to everyone.
Hi M M, Thank you for your lovely review! Dr. Joy is a very experienced and compassionate Chiropractor who always wants to ensure her patients are properly taken care of. Shannon is also very caring and will make sure all of her patients have a clear understanding of their treatment. We are very pleased to hear that the Toronto East staff have exceeded your expectations! We will share your review with them. Regards, Activa Management
Fantastic experience: Great place for Physiotherapy! Meets your needs. 100% Satisfaction Positive environment, would definitely Recommend :)
Thank you for your rating and review Ajmal! We're so happy that you're pleased with your Physiotherapy treatment. Our team works hard to ensure that your needs are met and we're glad that you can experience the results. We will share this with our team. Regards, Activa Management
Fantastic experience: Wonderful staff that are extremely supportive, helpful and knowledgeable. Great service and staff that accommodate your needs.
Hi Mary, Thank you for sharing your feedback. We are so delighted to hear that our amazing team has provided excellent customer service and that we've been able to accommodate you with everything. We will be sharing your review with our team. Regards, Activa Management
Fantastic experience: Activa Clinic East York has the most amazing staff, extremely friendly from the moment you walk thru the doors. Joy is the clinic director and is so nice and personable and has made my transition from another clinic flawless.The clinic is clean, bright and well organized, Shannon the kinesiologist is so caring and easy to talk to, she listens and understands. I can tell everyone in the clinic enjoys what they do and they are there to help every client to the fullest.
Hello Katrina, Thank you for the review and your feedback. Dr. Joy is a very compassionate Chiropractor who always wants to ensure her patients are properly taken care of. Shannon is also very caring and will make sure all of her patients have a clear understanding of their treatment. We are very pleased to hear that the Toronto East staff have exceeded your expectations! We will share your review with them. Regards, Activa Management
Fantastic experience: The physiotherapist and the rest of the staff never failed to make me laugh!
Hello Alisha, Thank you for sharing your feedback and awesome clinic rating. Our company culture is like a family and we are happy to hear that you have enjoyed your experience with our team at the clinic. Please do not hesitate to let Kajal know if you require any further assistance :) Regards, Activa Management
Fantastic experience: A very good clinic.
Hello Michael, Thank you for sharing your feedback. We are happy to hear that our health care team was able to assist you and provide exceptional customer service. Please do not hesitate to let us know what we can do to continue providing exceptional services. Regards, Activa Management
Fantastic experience: My name Is Mohammed Khan and today I had a chance and very Happy and proud to Express my experience and feelings for Activa clinic services. I am really impressed and experienced some extra professional care and touch never had experienced Before.Especially the staff right from the Kajal till all my process The Doctors Mr Mohsin and Dr. Jit and eden. All of the above need a round of applause
Hello Mohammed, Thank you for sharing your feedback. We are delighted to hear that our team provided exceptional customer service. Dr. Jit and Dr. Mozami are very experienced doctors and we are fortunate to have the both of them on our team. We will share your review with our team. Regards, Activa Management
Fantastic experience: Every body are supportive. To name a few Kajal, Eden, Farhad and the doctors of course in the like Dr. Jit, Dr. Mozami and Kevin. The treatment is amazing and there is a huge progress. But I am still have some pain in my low back and neck. I am hoping for my recovery soon.
Hello Prescila, Thank you for sharing your feedback. We are delighted to hear that our treating practitioners have been helping you on your road to recovery and our team has been supportive along the way. We will be sharing your review with our team. Regards, Activa Management
Fantastic experience: I have been Coming to this place for almost 4 months now after being involved in a motor vehicle accident. I sustained multiple injuries such as broken leg, strained upper and lower back and my neck. I have been, and being treated beyond imagination. Staff is super friendly and very flexible with scheduling. Lady at the front is always happy to help with all your scheduling and Eden is helping me a lot with therapy and last but not least Farhad with his magic hands does an amazing job with Physio therapy.
Hello Matt, Thank you for sharing your feedback. We are glad to know that our team of health care practitioners have been assisting you on your road to recovery and that our team has provided you with a wonderful experience that has exceeded your expectations. We will share your review with our team. Regards, Activa Management
Fantastic experience: Everyone is friendly and helpful, and very accommodating. Farhad is an excellent physiotherapist, knowledgeable and patient.
Hello Flanny, Thank you for sharing your feedback. We are happy to hear about your interaction with the team and that Farhad was able to assist you on your road to recovery. He is a wonderful and highly experienced physiotherapist and we will be sharing your review with him. Regards, Activa Management
Fantastic experience: My experience at this clinic has been quite amazing. The staff there are very pleasant and quite resourceful, such as, Kevin, kajal, farhad and eden. Dr Michael was also great but is no longer there and has been replaced with not one, but two marvelous doctors which are dr jit and mozamin. The encouragement as well is a great help. My recovery from my car accident has been a difficult one but with the help from active clinic I am way better than I was before!!! Thumbs up guys!
Hello Josephine, Thank your for your feedback. We are happy to hear that our team, Kajal, Farhad, Kevin, Eden, Dr. Jit and Dr. Moazami were able to assist you with your rehabilitation needs and provided excellent customer service. We will share your review with our team. Regards, Activa Management
Fantastic experience: Will recommend active clinic to friends and. Family. Kajal and eden are very nice. Love going there for therapy.
Hello Rayeedah, Thank you for sharing your feedback. We are delighted to know that your experience at the clinic has been a great one and our team provided excellent service. We will share your review with our team. Regards, Activa Management
Fantastic experience: Awesome staff. Beautiful girls and friendly staff. Fun experience,always in a happy mood. Farhad Eden and Kajal are amazing therapists....
Hello Ken, Thank you for sharing your feedback. We are glad to hear that our team provided great customer service. We will be sharing your review with our team. Regards, Activa Management
Fantastic experience: Great clinic. Great customer service. Friendly staff from font desk to doctors. Fantastic massage therapist. Highly recommend this clinic .
Hello Cathe, Thank you for sharing your feedback. We are delighted to hear that your experience has exceeded your expectations and our team provided great customer service. We will share your review with our team. Regards, Activa Management
Fantastic experience: Activa Clinic East has a great staff with Farhad , Kajal & Eden are all amazing health care professionals. The chiropractor is supposed to be amazing too, and I will be getting treatment as well. Farhad is an expert physiotherapist and has helped me so much to keep working with my various injuries. Great people & positive energy ! :)
Hello John, Thank you for sharing your feedback. We are happy to hear about your interaction with the team and that Farhad was able to assist you on your road to recovery. He is a wonderful and highly experienced physiotherapist and we will be sharing your review with him. Regards, Activa Management
Fantastic experience: I am very happy with everybody from front desk to doctors and physio. They are always welcoming with smile. Always great. Recommend this place to eevryone. I feel better after my accident.
Hello Elizabeth, Thank your for your feedback. We are happy to hear that our team was able to assist you with your rehabilitation needs and provided excellent customer service. We will share your review with our team. Regards, Activa Management
Fantastic experience: It’s a great clinic to go in for the therapy. Kajal always helping everybody. She is always helping patients with smile. Great humour. I feel better from the time I started taking therapy from farhad. Eden is helping me with exercises.
Hello Muhammad, Thank your for your feedback. We are happy to hear that our team, Kajal, Farhad and Eden were able to assist you with your rehabilitation needs and provided excellent customer service. We will share your review with our team. Regards, Activa Management
Fantastic experience: Excellent service, very knowledgeable and professional staff. Felt a difference after the 1st treatment.
Hello Ivaylo, Thank you for sharing your feedback. Glad to hear that our team and health care practitioners were able to assist you with all of your inquires and provided exceptional customer service. We will be sharing your review with our team. Regards, Activa Management
Fantastic experience: The staff is very courteous and professional. Farhad my Physiotherapist was able to address an issue I had experienced for a couple of years in a few short sessions.
Hello Clyde, Thank you for your review. We are delighted to know that our physiotherapist was able to help you with your chronic pain symptoms. We will share your review with Farhad. Looking forward to seeing you. Regards, Activa Management
Fantastic experience: Great staff , affective service! Small wait times. The PT and PTA Eden are very professional an curtious! Highly recommended, my shoulder pain went away in weeks an I had chronic pain for months...
Hello Paul, Thank you for your feedback. We are delighted to know that our health care practitioners were able to help on your road to recovery. We will share your review with our team. Looking forward to seeing you. Regards, Activa Management
Fantastic experience: Sahara is an amazing girl and she helped me a lot to start my physio.
Hello Gourdana, Thank you for your feedback. Sahara is very knowledgeable, and we are so happy to hear that your experience has been above your expectations. It is also wonderful to hear that our patients feel comfortable with the practitioners that they are seeing. We will share your feedback with the team! Regards, Activa Management
Negative experience: In clinic staff is good but the driver is very rude, we are five people visit clinic twice a week. Now planning to move somewhere else. Driver treats like a dictator, he warns us as once I was two minutes late just because of elevator as we live in an apartment building. Not a good experienced.
Hello Qasim, Thank you for your feedback. It is unfortunate that you have had this experience with our shuttle service. All of our staff undergoes rigorous training as customer service for our patients is our number one priority. We will be addressing this issue and reviewing our customer service guidelines with all of our team members. In the future, please mention any issue that occurs to the clinic director so that it may be immediately resolved. We look forward to continuing providing you with highest quality of care. Regards, Activa Management
Positive experience: The chiropractor was great but a one-hour massage started 5 minutes late and ended 10 minutes early.
Hello Mr. Nichani, Thank you for the feedback. My apologies with the experience you has with massage therapy service. I have spoken to our staff to ensure that we resolve this issue. You should be receiving a phone call from our front desk. We look forward to seeing you again. Regards, Activa Management Team
Fantastic experience: This clinic has excellent services. Very experienced professionals for not only massages but also physiotherapy. And the receptionist is easy on the eyes!
Hello Rocky, Thank you for sharing your feedback. Regards, Activa Management
Fantastic experience: Farhad creates a very nice environment for the patients. Very good customer service. I came in for a specific issue on my back and now he is helping me to treat other problems that I had with my neck.
Hello, Thank you for your feedback. I will share this with Farhad. He will be delighted to know that he was able to assist you with your pain symptoms. We look forward to seeing you again. Regards, Activa Management
Fantastic experience: Great place! Staff is super-attentive. Farhad is very knowledgeable and always checking on you. I have been in other places and this is the best by far.
Hello, Thank you for sharing your feedback on your recent visit. It is always a pleasure to receive positive feedback and we look forward to sharing your comments with our team. Regards, Activa Management
Fantastic experience: Great staff! I had an overall positive experience there getting both physio and chiro. Both farhad and Dr. Michael are very attentive and professional to my recovery needs.
Hello Patricia, It is always a pleasure to receive positive feedback. Thank you for sharing your feedback with us. We look forward to seeing you. Regards, Activa Management
Fantastic experience: Activa clinics is a great place!! The customer service is impeccable and I would highly recommend anyone to come here. Also the student is doing an amazing job!!
Hello, Thank you for your positive feedback. We look forward to seeing you. Regards, Activa Management
Positive experience: I’ve been attending this clinic for about six weeks now. So far, my experiences have been great. The kinesiologists, front desk staff, massage therapists, and Dr. Boychuk have been very friendly, accommodating, and patient. I have not had the pleasure of receiving treatment from Farhad like many others on here, however have experienced his pleasant demeanour and wonderful sense of humour. I appreciate the evening availability of this clinic. I’m giving four stars only because Wednesday and Saturday options would be fantastic. Would definitely recommend!
Hello Stacey, Thank you for sharing your feedback on your recent visit. It is always a pleasure to receive positive feedback and we look forward to sharing your comments with our team. We are looking to expand our hours. We will likely see Saturday shift starting in future. Regards, Activa Management
Fantastic experience: Very clean and equipped area with excellent staff. I was treated with great service and greeted with genuinely kind staff.
Hello Farifta, Thank you for sharing your feedback on your recent visit. We are delighted to know that you received friendly service. We thank you for your feedback and we hope for an opportunity to welcome you again soon. Thank you, Activa Management
Fantastic experience: This clinic is fantastic. Farhad is a wonderful and professional physiotherapist. He listened to my issues and treated them with care. I have started to feel great and look forward to my appointments.
Hello Angela, Thank you for sharing your feedback on your recent visit. We are delighted to know that you received friendly service. We thank you for your feedback and we hope to see you again soon. Regards, Activa Management
Fantastic experience: I started at Activa a few weeks ago and found a group of people who are not only knowledgeable and professional, but put their patients at ease and make the experience a pleasant one. They know what they’re doing and you feel like you’re definitely getting better!!
Hello Carolyn, It is so wonderful to hear that the treatment you received has exceeded your expectations. We look forward to sharing your comments with our team. Thank you for your feedback. Looking forward to seeing you again. Regards, Activa Management
Fantastic experience: Activa clinic is best clinic. Provide best services. I am so happy about service and care.
Hello Dawood, Thank you for sharing your feedback. We are glad to hear that the service you received exceeded your expectations. We look forward to seeing you again. Regards, Activa Management
Fantastic experience: Clean place and very friendly staff
Hello Yobsan, Thank you for your feedback. We will share your comments with our team. We look forward to seeing you again. Regards, Activa Management
Positive experience: Farhad is an excellent physiotherapist. He listened to my issues and concerns, answered all of questions and was very honest and upfront with me. He has wonderful sense of humour, but still holds himself to a very high level of professionalism. I found the support staff to be extremely courteous, helpful and welcoming. I definitely recommend this clinic.
Fantastic experience: Great clinic! Friendly, knowledgeable, flexible staff. I would definitely recommend!
Fantastic experience: Great and professional service, amazing staff, very friendly and knowledgeable... would recommend it to anyone... 5 stars
Fantastic experience: I chose Activa for my physiotherapy because it was close to home. I had read some reviews and was taking a chance. I had a torn rotator cuff, bursitis and some arthritis. I was immediately impressed with the knowledge of my physiotherapist Farhad Minooei. He knew exactly what was at issue and what we needed to do to fix it. He gave me my exercises to do at home with the advice that I needed to do them "religiously." I followed exactly what he said to do. I didn't see improvement immediately, as we both would have liked and he recommended I go back to my doctor to talk about my options, but told me the risks of different treatments (like cortisone shots). He left those decisions to me and the doctor, but sent me there well informed. Farhad and I kept at it and I began to see great improvement. He recommended a TENS but in no way was pushy about it or trying to force a sale on me. He told me the process with my doctor and insurance if I chose to get it. As of my last appointment, I am doing very well and we set a last appointment for two weeks to ensure it is still going well and then we will end the physiotherapy. If you want to go to a knowledgeable physiotherapist, who, through a painful process, can make it almost painless with his pleasant and cheerful attitude and chats on almost every topic (he can also act as a financial planner if you want, ha ha), I would highly, I mean highly recommend this clinic. If you want someone to tell you the honest pros and cons of different treatments and not be pushy about selling you products, then seriously, this is the place to go. I would absolutely recommend this physiotherapist to family and friends, although I hope no one EVER has a need to go there. You won't regret getting Farhad!
Fantastic experience: Very friendly and helpful.
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