Cardinal Point Health Centre

772 Bay St #1, V8T 5E4, Victoria
772 Bay St #1
V8T 5E4, Victoria
+1250-598-3718

Opening hours

  • sunday: (closed)
  • monday: 8h-20h
  • tuesday: 8h-20h
  • wednesday: 8h-20h
  • thursday: 8h-20h
  • friday: 8h-20h
  • saturday: 10h-16h

An integrated wellness clinic with Naturopathic Medicine, Registered Massage Therapy, Acupuncture, and Holistic Nutrition services. It is our goal to facilitate health, healing, and well-being for each individual through caring, professional, science based, heart centred touch.

Our comment from Nutrifinder.net about Cardinal Point Health Centre:

Cardinal Point Health Centre is a highly regarded health clinic in Canada, known for its compassionate and dedicated staff. Clients consistently praise the friendly and accommodating atmosphere that makes visits feel welcoming and serene. The clinic offers a range of services, including massage therapy, acupuncture, and naturopathy, all delivered by well-trained professionals. Notable therapists like Marika, Tobin, and Vanessa come highly recommended for their expertise and ability to provide effective treatments tailored to individual needs.

Key Highlights:

  • Welcoming and comfortable environment.
  • Experienced and empathetic staff who listen to client needs.
  • Convenient location with ample parking.
  • Direct billing available for insurance.
  • Excellent massage and acupuncture services that deliver positive results.

While the majority of feedback is overwhelmingly positive, it's worth noting a recent concern regarding appointment timing, highlighting the importance of clear communication at the front desk. Overall, Cardinal Point Health Centre is a trusted choice for anyone seeking quality and holistic health care.

Nutrifinder.net cannot guarantee that the professionals and companies listed in the directory have adequate training or health certifications. Most of the companies that appear in the directory are nutritionists and dieticians, but there are also other types of professionals related to the nutrition sector. We recommend that you request the membership number of the professional you are going to attend to perform your treatment or consent.

Cardinal Point Health Centre: Reviews

4.9/5 (71 Reviews)
zenn chem 7 months ago

Fantastic experience: I have been a client at this clinic for many years, and my experience has consistently been positive. The staff is friendly and accommodating, which creates a welcoming atmosphere. The space feels homely and serene, making it easy to relax during visits. The knowledgeable team listens to clients and shows genuine empathy, which is greatly appreciated. I would certainly recommend this clinic to others looking for attentive and compassionate care.

Cardinal Point Health Centre

Thank you, Zenn! We really appreciate the feedback and I’ll pass it onto the team.

Cristy naej Nga 1 year ago

Fantastic experience: Convenient location, no problem with parking . They treat patients/clients with dignity and respect . Catriona was my massage Therapist since October 2021

Paul Mahk 1 year ago

Fantastic experience: Great clinic. Have gone here for years. Good central location, lots of parking. I have had many knots worked out of my sore body by the excellent massage staff here, especially Tobin and Jake. Highly recommend this place.

Betty Tubman 1 year ago

Fantastic experience: Lovely bathroom! Very professional!

Cardinal Point Health Centre

Hi Betty. Thank you. I’m really glad you enjoyed the space!

Amy Sharp 1 year ago

Fantastic experience: Marika's magic hands really soothed my shoulders. I highly recommend her if you're in need of a thorough massage experience. Cardinal Point has lovely staff, intent on making your visit relaxing and enjoyable.

Cardinal Point Health Centre

Thank you for that feedback, Amy! We are really lucky to have Marika and the staff that we do.

Fred L. Johnson 2 years ago

Fantastic experience: The business is set up as very welcoming and comfortable when you walk in. The online intake form is easy to understand and use. If your insurance allows it they can also direct bill. I have had 4 massage sessions with Liberty and I have to say that they are one of the best at trigger point and myofacsial massage.

Cardinal Point Health Centre

Thank you! We are very lucky to have Liberty with us.

Griffin Nesbitt 2 years ago

Fantastic experience: Liberty was excellent! Recommend to anyone who is queer and nervous about healthcare environments, it's a very relaxing office, I went for a 90 min massage therapy appointment and I highly recommend their services :)

Cardinal Point Health Centre

Thank you for your kind feedback!!

indy aujala 2 years ago

Fantastic experience: Amazing service from a great team.

Shakiel Mohammed 2 years ago

Fantastic experience: Friendly staff members, great atmosphere and environment.

Katira Devries 2 years ago

Fantastic experience: I had the most magical experience getting massaged by Liberty!! I felt so safe and comfortable and so so relaxed. They have magic hands i swear. Would recommend 10000% and can’t wait to go back!!

Cardinal Point Health Centre

Thank you Katira! We’re so glad you have a great experience with Liberty. We are very lucky that they joined our team.

Nate Klein 2 years ago

Fantastic experience: Best place in town. I’ve been returning for a while now. All the employee’s are warm, kind, and welcoming. I cannot recommend Marika Johnson enough. She’s the best there is, plain and simple. As an automotive mechanic, my back is always a mess, and the only one who can ever sort me out is Marika. On this fine Tuesday morning, I called in, in a desperate attempt to get an appointment, lucky me I got one. I must’ve slept in a funny position and when I awoke, I couldn’t move my neck not to mention shoulder check on the way in. During my appointment I was already noticing improvements in my mobility, and afterwards, well, lets just say I was moving my neck like an owl Thank you all at Cardinal Point Health. I will be forever grateful. The business owner should be proud of this fine establishment.

Cardinal Point Health Centre

Thank you. I’ll pass this on to Marika and the rest of the crew.

Kimiko Lynn 2 years ago

Fantastic experience: Marika is amazing! Very professional, friendly, and makes you feel extremely comfortable. Applies great pressure where it is needed. I always feel like I'm floating on a cloud after my treatment. Highly recommend. The health centre is cozy with a very relaxing vibe.

Cardinal Point Health Centre

Thank you!

Sougath Mukherjee (Crazy Hospitality) 2 years ago

Fantastic experience: Amazing place and Mr. Tobin is awsome

Cardinal Point Health Centre

Thank you!

Jordan Foxall 2 years ago

Fantastic experience: Honestly, I can't say I have had better treatment before! Sarah was professional and knowledgeable. I was in pain walking into the health centre and walk out feeling better! 10/10

Cardinal Point Health Centre

Thank you, Jordan! We really appreciate the feedback.

Sara Noel 2 years ago

Fantastic experience: great massage...will definitely come back for more

Elizabeth M 3 years ago

Fantastic experience: Sarah is an amazing massage therapist. I am grateful I found her help as she has been improving my tension headaches and chronic pain. Sarah is caring, calming and talented at relaxing my nervous system. Thank you Sarah!

Cardinal Point Health Centre

Thank you for your feedback. Sarah is a great addition to our team and we are lucky to have her working with us!

Kate MacDonald 3 years ago

Fantastic experience: I am very specific about my massage treatments and have tried many RMTs over the past decade. I have been treated by both Catriona and David and cannot say enough great things about them! I am so grateful for their experience, knowledge and technical ability. Most recently I've seen Catriona. Her calm, kind demeanor paired with her depth of knowledge on different injuries, anatomy, treatments and aftercare is so valuable. If you have tried massage therapy and have ever left your appointment feeling like you weren't listened to or like it was a waste, go see these folks, especially if you are struggling with a complex injury. They will put you at ease and help you understand what may be going on with your body. The clinic itself is beautiful and calm and the folks who work at the front desk are so kind :) Thank you so much Cardinal Point!

Cardinal Point Health Centre

Thank you very much, Kate! We really appreciate the kind feedback!

Quinn Jones 3 years ago

Fantastic experience: Marika is an amazing RMT! She helped me so much at a time when my body was really struggling after I was diagnosed with an auto immune disease. She's very intuitive and incredibly compassionate. The clinic is cozy and quiet and it's nice to have easy parking.

Dan Oliver 3 years ago

Fantastic experience: Great care from catrina.

Cardinal Point Health Centre

Thank you!

Amanda Sandberg 4 years ago

Fantastic experience: See Catriona or Kayla...these ladies rock and give great massages. The receptionist is great- and the health and safety protocols are on point! Good job

Julie Humble 4 years ago

Fantastic experience: Tessa is very knowledgeable and well educated, she is kind and makes you feel comfortable and safe immediately. I would highly recommend her to anyone seeking a quality, caring RMT who genuinely loves her profession.

Alycia Leno 4 years ago

Fantastic experience: Kyla and Tessa are amazing, even the receptionist, Meriem, is cheerful and welcoming. If you're pregnant, expect to get the royal treatment. They are all such lovely people and have completely minimized my third trimester pains.

Steven Kelly 4 years ago

Fantastic experience: Tasia has been awesome. Getting my meal plan into action. Excluded for the changes.

Erica Attwood 4 years ago

Fantastic experience: I have visited Tessa Neilson for both acupuncture and cupping for a number of physical and mental health reasons, each time I felt comfortable and relaxed discussing this with her in order to get the most from the treatment. Tess has incredible knowledge and experience; I left each session feeling renewed. I highly recommend her.

M V 4 years ago

Fantastic experience: Tessa is a wonderful acupuncturist. I've visited her for a few different concerns and she has been a great help. Not only is she highly skilled in cupping and acupuncture, she is also very professional, compassionate and mindful.

Lois Jay 4 years ago

Fantastic experience: I come to Cardinal Point to see Tessa Neilson for acupuncture treatments. She's not only thoroughly knowledgeable in her discipline and thorough in her method— her services are above and beyond every single session. I find that even though I visit her to get treated for one issue, she fixes four more others that I didn't even know I had, and I always leave feeling so light, refreshed, and de-stressed. In her diagnosis questions/check-ins before every treatment, she leaves no stone unturned and I have learned so much about my body and energy channels from my chats with her. Tessa is very professional but also naturally caring and compassionate, so as her patient I felt that she was very intentional on building rapport with me. That's not something you see every day in these fields. Before Tessa, I had never received acupuncture treatment before, and I can certainly say that she set the bar very high for me! I highly recommend her, whether you're a first-timer or someone who's looking for something more out of your acupuncture treatments.

Jer P 4 years ago

Fantastic experience: Tessa Neilson is my acupuncturist at cardinal point, she is simply amazing. So knowledgeable and kind. she is super informative but leaves final decisions to you. I love the energy and uplifting feeling when i leave the office after my appointment. Tessa is a true gem as a person and in the world of acupuncture. I would recommend her for everyone and anyone who is in need of a acupuncturist. Dr. kellie ferguson is my naturopath as well at this clinic. She has brought me a long way with my health. both mental and physical. I feel she has so much knowledge to share with her patients. she is an outstanding person outside of the fact of being a naturopath. I trust Dr. Kellie Ferguson with my health and doing what is in my best interest. One of a kind Naturopath. Last but surely not least, the front line people in reception. you are wonderful. all three receptionists, I have had the pleasure of their kind professional manner. Very informative and greet with a smile. during this pandemic, the first face you see makes the biggest difference when it is kind and smiling, which i receive each time. I personal would like to say thank you for this Priya, Sarah and Meriem. they truly make you feel comfortable from entrance to exit. thank you to all who make this place Cardinal Point Health a phenomenal place to be treated.

Cloud 5 years ago

Fantastic experience: Either a massage treatment, acupuncture, naturopath, this is the clinic to attend. Armour is a superb massage therapist and Tessa is a awesome acupuncturist.

Tyler nikolaisen 5 years ago

Fantastic experience: Great people

Shannon Taylor 5 years ago

Fantastic experience: I have been coming here for years. Tobin is an A+ RMT, very professional, does a great job finding the problem areasand gives good advice about stretching and soothing sore muscles.

Brent Cunningham 5 years ago

Fantastic experience: Vanessa is great!

Mike Caldwell 5 years ago

Fantastic experience: Friendly knowledgeable staff that were able to correctly diagnose and treat my pain

Kim Charlton 5 years ago

Fantastic experience: I go every couple months to get everything relaxed and I have a great experience everything. Everyone is the best here!

Mordecai Edmonstone 6 years ago

Positive experience: Friendly staff and good consistent treatments

Nicole Knott 6 years ago

Positive experience: The RMT's are really nice. I did book in for a prenatal massage, and was disappointed to find out they do not offer beds with the belly hole. However they still made me super comfortable and when I got sick ( I had really bad morning sickness) I was brought water and offered tea. Understanding staff are way more important then beds with belly holes.

K D 6 years ago

Fantastic experience: Catriona is very skilled at what she does. Her knowledge of anatomy is inspiring. She gave me the best leg massage last year!! Thank you Cat :)

Jamie Owens 6 years ago

Fantastic experience: Caring and thorough, the staff is all wonderful.

Rhianna Begley 6 years ago

Fantastic experience: You know how you go to the doctor and it is stressful, you are made to feel guilty for taking the time you need and made to feel absurd for advocating for more than the most basic services? Guess what?! Dr. Ferguson is the exact OPPOSITE of that. She is lovely, kind, empathetic and patient. She takes time to listen. She presents you with options so that you can be a part of the decision making for your own health. She also is well-researched and willing to provide the science behind her recommendations. Not only has she helped to identify solutions that have improved my health, she has also been the best medicine for my apathy with the health sector.

Alina T. 6 years ago

Negative experience: The Cardinal Centre has a new receptionist with a huge attitude. I paid for 1 h of massage; I received 45 minutes of massage. Apparently, I was 15 minutes late which I was not even aware of until the end of my appointment. The receptionist claimed that she texted me and called me…which never happened. I checked my phone and there was no message or missed call. Lying to my face. I even showed her my phone to show the messages I had; she did not pay much attention. In the end I paid $ 20 late fee because of some text message that was never sent and for services I never received. If I pay for someone’s time in full…does it even matter if I am a bit late? It’s not like I received extra time of massage. I paid for 1 h, I received 45 min of service and I had to pay an additional late fee. What is worse is that I have never been late to an appointment before and I have been going to that place for a while. Today the Cardinal Centre lost me as client and I won’t be recommending this place if they have such attitude towards clients. Reason why you lost me as a client? Your receptionist attitude and charging clients extra for no justified reason.

Cardinal Point Health Centre

Hi Alina. We appreciate your feedback on our services however if you check your receipt from the appointment you will see that you were billed for a 45 minute treatment with the additional balance/"late fee" added to make up for the full 1 hour appointment that you had booked in for. If there is any more confusion we would be happy to again speak to you about your concerns and walk you through a full breakdown of your invoice.

Julie DE PALMA 6 years ago

Fantastic experience: Super friendly and helpful. They really listen to you and are both professional and supportive.

SHARON MCLAREN 6 years ago

Fantastic experience: I have had so much help. I see Dr Kellie Ferguson, she is truly amazing. Very caring and compassionate.

Kisu Odd 6 years ago

Negative experience: I'm unhealthy

April Cammin 6 years ago

Fantastic experience: I think I’ve been seeing Tobin for massage therapy for about a year and a half now. He is always very friendly, professional, and helps me tremendously with my shoulder and neck pain! I couldn’t do my job without him! Thank you Tobin! (Please never leave!) I have also been seeing Sabrina for acupuncture and cupping. This woman is amazing! She is very throughout and gentle.. I can’t believe how much better I feel after seeing her! I won’t lie.. I was petrified to try acupuncture.. but was willing to try anything to feel better and guess what!? It REALLY WORKS! Who knew a bunch of needles in strategic spots would make you feel like a brand new person! Thank you for helping me you guys!! You’ve actually changed my life!

Alicia Zigay 6 years ago

Fantastic experience: Excellent care

Megan Betker 7 years ago

Fantastic experience: My spouse, son, and I all go to dr kellie (naturopath) and Vanessa (rmt) and cannot recommend them enough. They are both amazing and will listen to exactly what your issues/needs are.

Sandra 7 years ago

Fantastic experience: Dr Kellie Ferguson takes the time to truly hear what is happening, she gives you the opportunity to go over all symptoms you may be suffering then explains the treatment method or plan in what I call "plain English". With the smoke we had over the summer I was really struggling to breath and had a horrible cough. Dr. Kellie was able to give me a plan that worked and got me back out hiking with my dogs. I would strongly recommend anyone to see Dr. Ferguson.

Ben Havelock 7 years ago

Fantastic experience: Best hour of my week

Kier Robins 7 years ago

Fantastic experience: Excellent massage and acupuncture.

Sarah Nicole (The Petite Elephant) 7 years ago

Fantastic experience: Very relaxing and professional environment.

Brian Howland 7 years ago

Fantastic experience: Always recommend David. He knows what he is doing and is very mindful and listens to your body's muscles.

S.W. W 7 years ago

Fantastic experience: C.P.H.C is up there with the finest. I'm glad they combined practices to provide an all in one experience. Kelly is a knowledgeable Naturopath that provides a certain type of care that is rarely present in Provincially funded health care personnel. David, Tobin and Matt are artists in their own right in regards to working tense soft tissue, helping to relax overworked muscles and joints. I can't forget the master of the reception area, Margaret. To me she is the face of C.P.H.C. It's always been better when she's around to greet me as I walk through the entrance. I recommend C.H.PC. anyday! :-)

Sheri Hill 7 years ago

Fantastic experience: Tobin is awesome!

Gjhen M 7 years ago

Fantastic experience: I had my acupuncture with Kristina and She's really great ! I booked trice for my 60 mins massage and Natasha is the best !

robert rand 7 years ago

Fantastic experience: They are fantastic! My family have used them for acupuncture, massage, and naturopathic services. Dr Kelli and her team are thorough, professional, and caring. I can't recommend them highly enough.

Kelly Darwin 7 years ago

Fantastic experience: I have seen both Dr. Kellie and Vanessa at Cardinal Point Health Centre multiple times and I can't recommend them highly enough. They are both knowledgeable professional and have a very through and thoughtful approach to treatment.

Gerry Rand 7 years ago

Fantastic experience: I recommend all my friends to Cardinal Point Health for care as they have helped my family be healthier and happier over the last couple of years. It has been my experience that this group of professionals really care for the well being of their clients and the results show it. Five Star health team for sure!

Kevin Brogan 7 years ago

Fantastic experience: For the first time in atleast a month, my shoulder is unkinking itself. I went for a massage at Cardinal Point and they were able to identify the problem in 30 seconds. A sneaky rib had decided to get squeezed the wrong way and slipped, pulling my whole back out, which in turn took my shoulder out, which again in turn took my neck out. 45 minutes later and the rib is back in place, and the neck pain is gone. A day later, the back pain is gone. Finally today the shoulder pain is almost gone. Vanessa you are an angel. Thank you so much.

natalie treavor 8 years ago

Fantastic experience: Booked the other day and got an appointment with Tobin. The atmosphere from the start was very calming, nice light, temperature and it smells very nice. Tobin asked me quite a few questions so he could understand my tension and gave me a great treatment. After wards he showed me some stretches to help me. I'll definitely return, thanks Tobin!

Teresa Wood 8 years ago

Fantastic experience: Very professional and excellent massage therapists.

Jason Ko 9 years ago

Fantastic experience: Vanessa Wheeler is the best RMT!

Callum Greig 9 years ago

Fantastic experience: Highly recommended! Vanessa was great, very thorough and offered advice as to how to prevent further injuries and maintenance for my sore back. She now has a returning client. Thank you!

Dr. Shannon Dodson 9 years ago

Fantastic experience: Vanessa is a great RMT. Full of knowledge and has great hands on skills. She really knows her stuff and tailors her treatment to what best suits you :) I highly recommend her!

Natasha 9 years ago

Fantastic experience: I found That Great Massage clinic by searching the closest massage clinic to my home. I was pleasantly surprise when I walked into the clinic. You would never tell that behind ordinary door you would encounter very welcoming environment and specious rooms. The temperature in the room is always perfect and I am absolutely in love with a wide and comfortable table that Vanessa has in her room. I have been seen Vanessa since beginning of April 2016 and cannot find enough words to complement her professionalism. She is always very attentive to my needs and her massage is outstanding. I am very happy that I found this clinic and would strongly recommend anyone who is looking for great massage to come to That Great Massage Clinic. In addition to the exceptionally great massage done by Vanessa, the clinic has free parking, direct billing with Blue Cross and online booking. It cannot get any better!

gosia giga 9 years ago

Fantastic experience: Vanessa is amazing! She has a wonderful gift and I feel lucky to have found her! Thank you!

Jesse Dares 9 years ago

Fantastic experience: I feel like I'm melting... that was amazing!

Kelly 9 years ago

Fantastic experience: Vanessa is the best!

Krista Voitchovsky 9 years ago

Fantastic experience: Vanessa Wheeler is an amazing massage therapist. I was rear ended last October and the healing took about 6 months. Vanessa took good care of me and gave me alot of great tips and ideas for home care, especially to do with sleep. I would highly recommend Vanessa if you are looking for a knowledgeable and caring RMT.

Sabrina Lundquist 9 years ago

Fantastic experience: I got Vanessa to work the tight muscles out of my arms. She has great hands. I loved the homecare "The Fonz" thumbs for my shoulders:)

Bob Vangenne 9 years ago

Fantastic experience: Had a truly therapeutic massage treatment from Vanessa for a knee injury. She has a great knowledge and a talent to match. Highly recommended!

Lifeisgood904 9 years ago

Fantastic experience: I had a massage from Vanessa, I have never felt so relaxed. very comfortable clean, and enjoyable. I will be going back for sure.

Travis-James Smith 10 years ago

Fantastic experience: Incredibly professional, experienced and knowledgeable. Best I've experienced in 15 years.

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