True Health Canada
Information about True Health Canada
Opening hours
- sunday: (closed)
- monday: 10h-17h
- tuesday: 10h-17h
- wednesday: 10h-17h
- thursday: 10h-17h
- friday: 11h-16h
- saturday: (closed)
Our comment from Nutrifinder.net about True Health Canada:
True Health Canada is a well-respected provider of natural health products, offering a wide range of magnesium supplements including the highly sought-after ReMag. Customers consistently praise the excellent customer service and the knowledgeable staff, with many noting the quick response times and helpful communication. Lorraine and Richard, prominent figures in the company, are frequently mentioned for their dedication and expertise in guiding customers through their health journeys.
Highlights of True Health Canada include:
- Exceptional Customer Service: Clients report a very pleasant shopping experience, often citing prompt call-backs and assistance with orders.
- Quality Products: The company provides top-notch health care products that are well-regarded in the community, notably the effective ReMag magnesium supplement.
- Fast Shipping: Orders are frequently received ahead of the estimated delivery times, adding to customer satisfaction.
Some suggestions for improvement include enhancing the website experience for easier navigation and considering the addition of more products, such as blood typing kits. Despite a few minor issues, the overwhelming response from customers is one of appreciation and high regard for this Canadian health store.
True Health Canada: Reviews
Fantastic experience: Coustomer service is great
Fantastic experience: Excellent customer service and lvvely communication. Item arrived before estimated delivery time. Very pleased to be able to purchase ReMag in Canada from this company.
Positive experience: Only thing...you should add the blood typing kits to your menu. It was a bit hard to find. I was happy to see buying the book with the kit was discount so I did that. I was initially only buying the blood typing kit so I can be listed on a vax free database...which is why I needed the type kit.
Fantastic experience: I have heard about Lorraine for years and about her amazing expertise with natural healthcare. I am excited to start working with her and experiencing her great wisdom and experience!
Positive experience: A little confusing to have to fill out my address twice, but all good otherwise. Thanks
Fantastic experience: Very Knowledgble, and very heplfull, as a 1st time Customer.
Fantastic experience: Lorraine at True Health Trust was a pleasure to talk to and so helpful and supportive. Looking forward to receiving my product!
Fantastic experience: Thank you for caring in Natural health products.
Fantastic experience: Merci mais j’aimerais bénéficier de rabais comme au état unis quand vous faites des rabais sa me revient plus cher ici que quand j’achetais au état unis même avec le taux de change
Fantastic experience: A very easy website to navigate.
Fantastic experience: Lorraine and Richard at True Health Canada have always gone above and beyond to help me with everything! True Health is the only Canadian supplier for ReMag Magnesium which is pure magnesium and the only magnesium product absorbed fully at the cellular level - which has meant that I can feel the difference between taking it and taking any other brand. Believe it or not (I have X’rays), I have grown new bone at an old injury sight after the age of 50! True Health is where I go for ReMag magnesium - the service is amazing!
Fantastic experience: Reasonable prices and fast service. Great selection of products too.
Fantastic experience: Both Lorraine and Richard have been great help so I can continue to use Dr. Caroline Dean's ReMag liquid supplement. It is the more affordable and effective magnesium supplement I've found over the past several years. Lorraine's extra health advice/skills have also been exceptional.
Fantastic experience: Very friendly staff, excellent service, highly recommended.
Fantastic experience: The website experience very pleasant and easy.
Fantastic experience: I ordered the Remag starter kit on January 01, and I am very happy to have received it 3 days later. Thank you for you prompt, efficient, and courteous service, especially at a time when new year celebrations tend to slow everything down a little. This is my first time ordering from True Trust Health, so I wasn't sure what to expect. Your excellent service gives me the confidence to do business with you again soon. Thank you; I wish you continued success in 2024!
Fantastic experience: True Health carry the best magnesium product in Canada. I like their fast, responsive service. Buying product online is good experience overall. I will be buying from this store again for sure.
Fantastic experience: I have been a customer of Trie Health Canada for a few years now. Lorraine and her staff offer top quality products, provide professional service and d health care support. True Health Canada is a company you can count on for reputable health care support. Brad - Toronto
Fantastic experience: Waiting to try your product
Fantastic experience: Glad to see REMAG product carried in Canada!
Fantastic experience: You guys totally Rock. I have been using ReMag forever & Love it. It has saved me from getting crazy calf cramps that I used to get.
Negative experience: Low rating because their site is not straightforward and tough to find products they offer.
Fantastic experience: I was extremely pleased with the customer service I received. Being a new customer i was also impressed with the prompt call-back to sort out my order. Lorraine was very helpful to say the least.
Fantastic experience: Loraine was very pleasant & helpful; I wanted to edit my order and she did it for me without hesitation. Awesome experience.
Fantastic experience: So, so great to have a Canadian source for Remag magnesium supplements! Thank you, True Health team. Shipping is always super speedy and carefully packaged. Appreciate you! Keep up the great work!
Positive experience: Great people , very informative. We learned lots and were given the tools to apply what we learned.
Fantastic experience: It is wonderful to be able to buy ReMag in Canada, truly the best magnesium I have tried. Fast shipping and very friendly service.
Positive experience: Lorraine was super helpful with info about the products and gave me some unexpected advice on diet for my blood type.
Fantastic experience: I appreciated a callback from Lorraine when I had a problem with ordering
Fantastic experience: So happy to be able to access ReMag and many more excellent products right here in B.C.! Thank you!
Fantastic experience: Great products love what they are doing!
Positive experience: This website was fairly easy to navigate and place my first order. There was one thing that would have made it better for me. When I placed my order, it didn't say Order Complete... or any info about how I would be notified of shipping. It did create a window with an order number, so I assumed all was OK. I purchase many things online and most of the time an email verification of my order is sent to my email address. Then I know it's processing. That didn't happen with this order. So I was unsure if the order was received or not. But later, I did receive a shipping notification with a tracking number from Purolator. Then I received an email in my spam folder regarding giving this review. So all-in-all everything went smoothly. I think the delivery time will be very quick and I am excited to receive the product. I will definitely order from this site again!
Negative experience: Update 2022/03/31 I always support Canadian Businesses and I try to be understanding and patient, but this experience was not positive. It's not even about the money. It was the gaslighting that I did not appreciate. I had a copy of the receipt, but they did not have a copy on their end, so I was made to feel like I was making it up and there was nothing they could do. I was still getting emails so I just kindly asked to be unsubscribed. Hopefully it sticks this time. Update 2022/01/05 Still zero reimbursement and still getting emails about special deals on the product I returned?? Why would I want the same product I returned along with patronizing emails telling me there is nothing they can do in regards to my reimbursement? Very poor customer service Update Oct 2021 I keep getting emails and survey notifications but for what? Nothing comes of it... Update 17Aug2020 Finally received a response after 11 months??? And only one of the bottles was opened. No one said you should resell an item that has been opened ?? But customer service and satisfaction should count for something. Many other retailers still provide reimbursement, even when items have been opened. I change my review to zero stars. I reached out to this company on Sept 26th 2019 and have heard absolutely nothing in return. It is now Dec 10th 2019. Returned the products I ordered because I had an adverse side effect ReMag and ReMyte and had to pay for the return postage myself. Great customer service ? If I could give zero stars I would order #4693
Fantastic experience: I ordered my First Remag from Canada today , usually i am getting it from the usa, only with Remag that i was able to raise My magnesium to be on the top of the blood test chart, but yes, it does take commitment amd many many months to achieve that.
Positive experience: Lorraine took the time to listen and explain the process of our consultation. I didn't have a consultation yet and can't wait about the findings and solutions
Fantastic experience: Excellent & quick service. Very helpful folks! I would highly recommend
Fantastic experience: Wonderful and very helpful! A great resource for health and wellbeing.
Fantastic experience: Goods are OK. Good quality. Definitely recommend ! :)
Fantastic experience: Outstanding treatments and services simply the best
Negative experience: Would give 0 stars if I could.
Negative experience: Been waiting nearly a month for what I ordered..... total joke.
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