Energy Health Clinic
Information about Energy Health Clinic
Opening hours
- sunday: (closed)
- monday: 8h-18h
- tuesday: 8h-18h
- wednesday: 8h-17:30
- thursday: 8h-19h
- friday: 8h-16h
- saturday: 9h-13h
Our comment from Nutrifinder.net about Energy Health Clinic:
Welcome to Energy Health Clinic, a leader in chiropractic and holistic health care in Canada. Our clinic is renowned for providing exceptional care through a variety of services, including chiropractic adjustments, massage therapy, and acupuncture. Our practitioners, such as Dr. Parsons, have many years of experience and are dedicated to helping clients recover from injuries and manage pain effectively.
Many clients have expressed their satisfaction with our services:
- Dr. Parsons is highly praised for his effective treatment plans and genuine care for his patients.
- Rudy, our acupuncturist, is described as a 'magician' for his ability to aid recovery and provide painless sessions.
- The clinic is known for its welcoming environment, featuring spacious and clean treatment rooms, along with friendly staff who go above and beyond to assist clients.
- Patients appreciate the capacity to feel relaxed and rejuvenated after each visit, regardless of the treatment received.
While we pride ourselves on the quality of services offered, we do acknowledge areas for improvement. Some clients have encountered scheduling challenges, particularly concerning appointment timeliness. Our structured schedule is designed to ensure every patient receives full attention; however, we understand the importance of flexibility and aim to enhance our communication regarding appointments.
We invite you to experience the comprehensive and compassionate care at Energy Health Clinic. Our commitment is to help you achieve your health goals in a supportive environment.
Energy Health Clinic: Reviews
Fantastic experience: I have been going for Chiropratic care with Dr. Parsons for at least 15 years and couldn't be happier! I've also been for Massage Therapy. Overall, I can't imagine better care anywhere
Fantastic experience: I've had 2 sessions with RMT Sarah Spencelayh since moving to Langford 6weeks ago. She's friendly, professional, knowledgeable and has really GREAT hands! As a Physio myself, it's so wonderful to be able to completely relax and just enjoy my treatment, as I can feel she knows what she's doing. Always hits the right spot. I would highly recommend Sarah, absolutely the best RMT I've ever been to. The Clinic is beautiful, has ample parking, with spacious, calm and clean rooms, comfy treatment beds and a welcoming reception every time.
Negative experience: Was initially good have some what fixed my back for the day after the appointment. How ever I will say most of my “30 minute appointment” even if that, is a heat pad on my back while I watch documentaries. Dr Parsons is very nice don’t get me wrong just “isn’t a very patient guy apparently”. I work in Duncan and my boyfriend lives here, I hurt my back while I was down here. So instead of starting at a new place, I’ve been continuing staying with this business as I’ve come to like them. But today I was driving to my appointment for 5:30 there was a bit of traffic on the last stretch of the malahat and starting back onto the highway. I ended up being 6 minutes late and didn’t have time to call as I was driving. I found out he had left. And I was told he isn’t a very patient guy and I’d have to rebook. I don’t even think I was told sorry. Like I understand I was a little late, but just left the office 6 minutes after? They know I drive from Duncan. Just rude in my opinion and honestly unprofessional. So lost my business. I’ll be looking elsewhere.
Thank you for your feedback—it's helpful for improving our patients' experiences. We're glad the treatments provided some relief for your back pain and that you've valued the care during your visits.Regarding your recent appointment, we keep a structured schedule to ensure everyone gets their full time, especially at day's end. While delays happen, our policy requires proceeding if a patient arrives late without notice, as it affects others. We expect communication if running late, and practitioners typically wait when informed.
Fantastic experience: I have been getting acupuncture from Rudy for several years. He is a magician when it comes to helping the body recover. I often trust his suggestions to healing over western trained doctors. Well done and thanks so much for your guidance and making sure the sessions are painless :)
Fantastic experience: Rudy, one of the acupuncturists at Energy, is a true healer and master of his craft. I regularly come out of appointments feeling more balanced, and enlightened by his wisdom of the body. He is empathetic and will help you tremendously on your road to recovery.
Fantastic experience: No matter what I come for or who does it I feel great every time I leave.
Fantastic experience: Dr. Parsons and his staff were great. Got me in for an emergency adjustment yesterday within an hour of calling the clinic. Could hardly walk and in alot of pain, then 30 mins later walked out in next to no pain, and was sent an exercise program for at home. Great value, and top quality care. Thanks a million.
Fantastic experience: Dr. Parsons and his staff are just amazing. I could not be happier. He is very nice and has helped me with many different health issues over the years. Thank you so much! 10/10 for sure.
Fantastic experience: Worked for me! I went in with a very sore back, I could hardly move and after 3 sessions with Dr.Parsons I came out with my back feeling fantastic and back functioning as usual. A couple of weeks later I still feel great’. My back pain is gone! I highly recommend him and the clinic if you are experiencing any mobility issues or pain. I will definitely return if I need any further assistance in the future. The receptionist was also very kind and welcoming. She went above and beyond to assist me with setting up my account. Thank you very much.
Negative experience: The Clinic owner refuses to provide medical treatment to anyone who does not have a credit card, even when they offer direct billing and you have full benefits. Its a shame that the clinic owner herself refused to provide medical treatment to those in pain and requiring medical support. Places like this is shouldn't be allowed to have a medical license. Please advise your loved ones, so they do not get mistreated so poorly.
Hello Brittany,
My apologies for the misunderstanding on the phone this morning. It was
not my intention to come across rude, nor was it our intention to deny
service. It is our clinic policy to require a credit card on file for
booking appointments, but we understand there are circumstances where
that may not be possible. We have found that sometimes insurance
doesn't pay and we have had no recourse to collect payment if that
happens. We understand that hasn't been an issue for you in the past,
but there's no guarantee that it won't happen in the future. We are
willing to provide you treatment, but wouldn't be able to bill your
insurance directly, which we do as a courtesy for patients. You can pay
for your appointments and submit the receipt to your insurance yourself.
We also noticed when you sent in your message, it was through Healthcare
Victoria, which isn't our website and it contains wrong information,
which we weren't aware of. Yes it links to our website, but it has
quite a bit of incorrect information, including the spinal
decompression. Dr. Parsons saw the website and confirmed he doesn't do
it. Our website at www.energyhealth.ca does not have spinal
decompression listed. We will be requesting information changes on the
site you were on so hopefully there won't be any confusion in the future
about the services we offer.
If you'd still like to book an appointment, please call the clinic and I
can book you in. I will bypass the credit card requirement.
Regards,
Stacy
Fantastic experience: I have been going to this establishment for years and have had fantastic service. Professional and compassionate experience. I would highly recommend this place.
Negative experience: Not a helpful experience, I left no better than I came in. Didn't seem to be a whole lot of care or focus by Dr. Parsons, TV on, him being in and out of the treatment room, must have been busy. Had acupuncture here as well a month ago, not a bad experience but again, left with the same amount of pain and discomfort in my left hip as I came in with.
Fantastic experience: Ruby is both professional and friendly, always mindful of his patient's comfort level. He's so knowledgeable and passionate about his practice and will really go above and beyond to help me through my healing process- my recovery really sped up after seeing him. This was my first introduction to acupuncture and I'm so glad it was with Ruby.
Fantastic experience: You want to talk about a good place to go for what is hurting you? Let's talk energy health clinic. Or we can talk about the local sports team. Or the weather. Anyway, it's a good place but I think it's gunna rain later.
Fantastic experience: The chiropractors have many years experience and all the practitioners are really caring, and ready to help people recover from injuries.
Fantastic experience: Great service and they know their stuff.
Fantastic experience: Dr. Dan Collins today is so wonderful. He listened and took the time to get to know me and the issues I was having. Great care!
Positive experience: Dr. Julian is very awesome at cracking into the issues i have... thanks very much sir
Fantastic experience: Dr Parson is absolutely the best
Fantastic experience: Outstanding service
Fantastic experience: Wonderful relaxing treatment. Very glad I tried it. Recommend it to everyone.
Fantastic experience: Dr Parsons is a great chiropractor,and his staff are wonderful
Fantastic experience: Dr Parsons is an awesome guy, super friendly, super efficient.
Positive experience: One stop shop. Great practitioners. Massages always start 5 minutes late so I'm giving it 4 stars instead of 5. Adds up when its $2 per minute.
Positive experience: I go here for chiropractic. He's very good. Place is very clean. Staff is friendly and professional. User fees are a tad high. Atmosphere is relaxing...i could just about fall asleep every time Im there....i dont know if its the dimly lit tooms, the gentle music or what!! One thing they got rid of which is a HUGE disappointment, was the infrared sauna. Loved using that but its gone now.
Fantastic experience: Fantastic place!
Fantastic experience: Dr. Parsons is an amazing chiropractor.. always fixes me up and makes me laugh! Always a fun yet relaxing visit :)
Fantastic experience: Jump start your health, I first came here chiropractic treatments. Mr. Parsons helped me stay mobile and recommended ways to make sure I did not re-injure of strain my muscles. I also visit Ms. Jean for acupuncture who is amazing. She is the best acupuncturist I have ever had. She focuses on the entire body and its well being. I feel relaxed and revitalized after her treatments. Thank you both.
Fantastic experience: Met with Dr. Parsons this past Tuesday for the first time and left the appointment impressed. I was very nervous walking in and in a great deal of discomfort and worry about my situation. Dr. Parsons was kind, attentive to my injury, listened to my concerns, and provided a full explanation of my situation. Dr. Parsons provided adjustment care and electrical nerve stimulation to my neck. He set me up with exercises and took the time to make sure I was OK with the treatment and plan laid out for me. The clinic is very clean, runs an up to date technically connected practice utilizing software and mobility to the fullest. The Clinic offers a wide range of services and I will be going back next week. Keep up the good work!
Fantastic experience: For many years I have seen Dr. Parsons, very thankful for his skills. Keeps my back able to keep working as hard as I do! The staff are always so accommodating.
Fantastic experience: Have to book pretty far in advance to get an appointment but worth the wait! I had my first massage at energy this week with Brittany and it was hands down the best RMT massage I have had. Highly recommend her and can't wait to go back!
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