Royal City Health and Manual Therapy Inc
Information about Royal City Health and Manual Therapy Inc
Opening hours
- sunday: 8h-16h
- monday: 7h-19:30
- tuesday: 7h-19:30
- wednesday: 7h-19:30
- thursday: 7h-19:30
- friday: 7h-19:30
- saturday: 8h-16h
We are a premier physiotherapy and massage therapy clinic in New Westminster, focused on getting you results, and helping you achieve your goals. We specialize in active rehabilitation physiotherapy, to help those dealing with injuries to regain strength and function. Our massage therapy services include neuromuscular and active release technique massage, and even infant massage lessons for new parents. And because your wellness often starts in the kitchen, our Registered Dietitians can provide an detailed analysis and nutrition program tailored to meet your needs and optimize your health. Contact us to get started on your custom program for whole-body wellness!
Our comment from Nutrifinder.net about Royal City Health and Manual Therapy Inc:
At Royal City Health and Manual Therapy Inc., clients are greeted with a warm and inviting atmosphere, paired with a team of highly skilled and professional therapists. Many users praise the clinic's receptionist staff for their friendly demeanor and efficiency in scheduling appointments and handling insurance claims. Over the years, clients have noted significant improvements in their health and recovery, thanks to dedicated professionals like Pramod, Mandeep, Davina, and Mikey. These therapists are recognized for their personalized treatment plans, comprehensive care, and commitment to patient education, ensuring that clients feel empowered in their healing journey.
Despite the overwhelmingly positive feedback, a few users mentioned concerns regarding appointment cancellations and the need for online booking options. However, the overall consensus is that Royal City Health is a vital resource for therapy needs in the community, delivering consistent and effective care.
Royal City Health and Manual Therapy Inc: Reviews
Fantastic experience: Everyone at Royal City Health and Massage is very warm and welcoming! Pramod Johar is the best most thorough Physiotherapist that educates and cares about his patients to live well and heal from their injury. Highly recommended!
Hi Tony! Thank you so much for your kind review and recommendation of Pramod and our clinic. We are so pleased to hear that you feel welcomed by our staff and have been helped by Pramod's expertise. We wish you all the best in your health and fitness goals!
Fantastic experience: I have been going to Mike Grewal RMT at Royal City Massage Therapy for at least six years now. I am on a regular maintenance schedule and have an appointment booked monthly. Mikey provides premiere massage therapy service and I highly recommend the services provided by this clinic. Mikey focuses on my lower back, shoulders and neck and hips and legs - I have so many painful areas arising from my desk job and sitting too many hours hunched in front my computer. He goes beyond massage treatment by suggesting other exercises and stretches that I can work on myself to improve my condition. Unfortunately I am not as dedicated to doing the work as Mike is! I’ll get there! I also want to recognize the friendly and professional staff at the front desk. They always acknowledge me by name when I walk in the door. They are efficient in submitting my group health claim form to my insurance carrier and all the paperwork is taken care of for me. The clinic is well-located in the Royal City Mall, with parking available. The premises are clean and inviting. I would, and have, highly recommend this clinic.
Dear Evelyn; Thank you so much for your thoughtful and positive review of Mikey, the front desk staff and clinic. It's great to hear that Mikey's treatments are helping you get through those long hours on the computer. We also appreciate your praise of the front staff - they work hard to ensure clients feel taken care of. Thanks again for recommending us, and see you in the clinic!
Fantastic experience: I have been seeing Jeanie RMT for 5 years now. I originally came to the practice after being referred by another professional post-stroke. Jeanie’s expertise, professionalism and gentle approach has helped my body move out of a disregulated state and challenge my capacity. Through her commitment and my consistency- my quality of life has greatly improved. I love the welcoming and warm vibes from the front reception staff and the overall professionalism of the staff!!
Dear Andrea; Thank you so much for your lovely review of Jeanie and staff! It is wonderful to hear you have experienced such positive change, we are here to help set the stage for your self-guided journey to greater wellness. And thank you for your compliments to the front staff, they work hard to make all feel welcome!
Fantastic experience: Amazing therapists and frond desk stuff. This location is very convenient with many shops and food court around.
Thank you Viktoriia for your positive review of our staff and clinic. It is much appreciated!
Fantastic experience: This place has the best staff all around. Starting from warm and thoughtful hospitality from Vinny, Sheena as you enter, all the way to the RMT or Physiotherapist you go to. Davina is the best RMT person I have worked with, she is not only very knowledgeable and experienced, she would explain you the connection between pain and trouble between different parts of ur body, and how to better take care. She really is a true healer and I am grateful for her. For physiotherapy, I go to Mandeep and he is amazing in his work. He not only supports you to get better, he practically tells you in his no nonsense way that your healing needs a holistic approach. That along with physiotherapy we need to focus on stretching, exercise, food, stress management - and even hold you accountable for it! Which I do at times miss out on, but I'm glad he still is kind when reminding you about it. I would always, and do recommend my friends to go here when they need the support. Thank you guys, you rock!!
Thank you Krupali for your detailed and glowing review of our front staff, Davina and Mandeep! We are pleased that you are finding our staff helpful, and you are receiving the assistance you need for your health and fitness goals. We are honoured that you are recommending us to friends and family, we appreciated it very much and look forward to serving them at Royal City Health!
Fantastic experience: Davina and Rebekah are my go to massage therapist @ RCH. Davina is fantastic massage therapist when it comes to listening to your complaints, and she will immediately know where to focus more, and where to be gentle. She also focus on the root of the problem, taking that extra step gives a feeling of "being taken care of". Rebekah is excellent on hitting the pain spots, she is highly knowledgeable. Her techniques are amazing, and I highly recommend her if looking for deep tissue massage. When it comes to physio, Mandeep is great with his dry needling and shockwave treatments.
Dear Sonika; Thank you very much for your thoughtful and detailed review of Davina, Rebekah and Mandeep! It is great to hear that you are experiencing relief of your pain, and feel taken care of by our therapists. We aim to please, and we look forward to seeing you again!
Fantastic experience: Our family has been relying on Royal City Health and Manual Therapy for over six (6) years now, initially referred by a friend. The front staff consistently goes above and beyond to accommodate our schedules, and Sheena, our regular contact, has been amazing. The RMT professionals at Royal City Health are exceptionally skilled, with Davina standing out for her excellent service to my family. Every session leaves us with both our bodies and minds feeling relieved of stress. We're incredibly grateful for the initial referral and now wholeheartedly recommend Royal City Health and Manual Therapy to others.
Dear Judy; Thank you so much for your enthusiastic and glowing review of our front staff and Sheena, our RMTs and Davina. We are so glad you were referred to us, and we are honored that you entrust your family to our care. We look forward to continuing to help with stress relief any time you need it!
Fantastic experience: I am very impressed with the care and treatment I have been receiving from Mikey (RMT) and Mandeep (Physio) for my injury . The ladies at the front desk are very friendly and accommodating with my schedule. I would highly recommend Royal City Health and Manual Therapy Clinic.
Dear Susan; Thank you very much for your rating and praise for Mikey, Mandeep and the front desk staff. We very much appreciate your high recommendations for our clinic, and are glad that you have chosen us to provide the treatments that you need. Take care and see you in the clinic!
Fantastic experience: Very professional therapists and great customer service! Highly recommended.
Dear Sergey; Thank you for your rating and praise for our clinic and staff. We very much appreciate your feedback and recommendation of our clinic!
Fantastic experience: What can I say about Mandeep/physiotherapist. He is always there when you need him. His skills are amazing. He has done dry needling on me many times. He has always been able to decrease the numbness and able to activate my muscles. When I have treatment, I always feel great and have more mobility in my neck and wrist. He is very qualified, has great customer service, and is very professional. Mostly, he is always smiling. The receptionist in the front is by far the best team you will ever see. They are very skilled, efficient, with great customer skills and friendly. Thank you so much . Rebekah is an amazing skilled massage therapist . Highly recommend her . When you have treatment with her, she just know where the issues are. Rick is the guru of massage therapist I feel. His touch, just cures your pain and discomfort. He is very skill and has been practicing for number of years. His thumbs are magic and know how to pin point the problem. Thank you for healing me when I need you.
Dear Davina; Thank you so much for your glowing review of Mandeep, Rebekah, Rick and front staff! It is great to know that you are receiving the therapies and service you are looking for, to help you with your journey of healing and general health and wellness. We appreciate your confidence in our clinic, we are here to help any time you need us!
Fantastic experience: I have been going to Royal City Health for 4 years now. Davina is a fantastic RMT. She is highly skilled and professional. Because of how much she cares about my healing and over all health, I constantly recommend her to everyone. She has helped me tremendously.
Dear Michele; Thank you so much for your lovely review of Davina! We're very pleased that she is helping with your healing process and overall health goals, and we are happy to have you with us!
Fantastic experience: Mikey Grewal is our family RMT. He has a wealth of knowledge and experience. Being an athlete himself, he can empathize well with sports-related injuries. Our Physiotherapists: Nick, Victor, Pramod and Mandeep are all amazing. Thank you for always looking after my family. The Front desk staff are amazing! Thank you to all of you!
Dear Kimberly; Thank you very much for your wonderful review of Mikey, our physiotherapists and front staff! We are here to provide our very best service, and are honoured that you have entrusted your family to our care. We look forward to seeing you in the clinic!
Fantastic experience: Everyone here is so friendly and of course the service is amazing! I feel safe, welcome, and relaxed here and I look forward to appointments! Especially appreciative of Davina, she is a superstar and cares so deeply for her patients and their overall wellbeing!
Dear Aakriti; Thank you so much for your review! We are very pleased that you are happy with our service, the atmosphere, and the care you are receiving from Davina. We love having you with us, and look forward to seeing you again!
Fantastic experience: My wife and I have been attending this clinic for many years with only positive things to say. Pramod has been providing exceptional treatments and guidance dealing with our health issues!
Dear Mike; Thank you very much for your review! It is great to hear that you and your wife are happy with our clinic, and the treatments and guidance you have been receiving from Pramod. We wish you all the best with your health and wellness goals, and we are pleased to help any way we can!
Fantastic experience: Best staff, best professionals...highly recommend.
Dear Sol; Thank you for your rating and review - we appreciate you recommending our therapists and staff!
Fantastic experience: I have been treated by Mikey (RMT) for the past 5 years and Pramod (Physio) for the past 2 years. Both gentlemen are very knowledgeable, professional, courteous, caring and kind. The reception staff are always very professional with those they interact with. An excellent clinic to go to for any of your therapeutic needs.
Dear Jas; Thanks so much for your 5-star review of Mikey, Pramod, and the front staff! It is good to hear that you are happy with the care you are receiving at our clinic. We look forward to continuing to serve you for any therapeutic needs.
Fantastic experience: Excellent service. Mike G is the best RMT! Friendly staff.
Dear Chakraas; Thanks so much for your rating, your review of our staff and accolades to Mikey! It is much appreciated!
Fantastic experience: During my 80+ year lifespan, I have been to several physiotherapy clinics for various osteoarthritic related ailments. Royal City Health and Manual Therapy is the second clinic I have tried since moving to New Westminster 5 years ago. The first clinic was not at all helpful. Thankfully, a friend suggested I see Pramod Johar at Royal City Health and Manual Therapy and I am so very glad she did! Pramod impressed immediately with his quiet, considered - and obviously very knowledgeable, manner. Since February 2021, I have seen Pramod for relief from hip, knee and - since January of this year - foot pain. He is now stuck with me because I do not want to be treated by anyone else. Pramod uses a variety of treatments/procedures, including exercises, nerve stimulation, massage, dry needling and - for the foot - shockwave therapy. Though I might hobble up to my foot appointments, I almost feel a spring in my step once my treatments are over and my foot feels so much better. My GP has been impressed, too, with how beneficial Pramod's treatments have been for me. I have recommended Pramod to several friends and they have also been greatly impressed with him as well as with their treatments. (They are not comfortable with doing reviews, but have asked me to add their voices.) FIVE stars plus for Pramod - and another five for the clinic itself, with its wonderful front staff, clean and well-equipped facility and great location. Thank you SO much, Pramod. JoanD
Dear Joan; Thank you so much for your wonderful and detailed review of Pramod and the clinic! We are thankful that you chose us to help you with your osteoarthritis, and are so pleased that you are feeling relief of your symptoms. We are here to help in any way we can, and we look forward to seeing you again!
Fantastic experience: I've worked with Pramode and he's really helped me out with my injury. Physio procedures and home drills to work with .
Dear PT Mcknight; Thank you very much for your review! We are glad to hear that Pramod's therapy and home care instructions are assisting you in your injury rehabilitation. We wish you all the best for complete recovery!
Fantastic experience: We have been going here for the past 5 years for massage and physio treatments, the staff is amazing and very helpful! Davina has been an amazing RMT providing helpful information and insights to get me back to feeling great!
Dear Dalbir; Thank you very much for your review! It's great to hear that you have found success with Davina's and the rest of the staff's treatments and recommendations. We are here any time you need us. All the best for your continued success with your health and wellness goals!
Fantastic experience: I have seen such great improvement in my pain and mobility since starting treatment at this clinic. The therapists Pramod (Physiotherapist) and Mike Grewal (RMT) really take the time to listen to my concerns and tailor their treatments to address my specific needs. I always leave feeling refreshed and rejuvenated after each session. I am so grateful for the care and attention I receive at this clinic, and I will continue to recommend it to all of my friends and family in need of therapy. Thank you to the amazing staff at this clinic for helping me on my journey to recovery!
Dear Dave; Thank you so much for writing this thoughtful and detailed review of Pramod, Mikey and the rest of the staff. We appreciate your kind words very much, and we are gratified to know that your needs are being met at our clinic. Thank you for choosing us to help with your health and wellness goals, we are here any time you need us!
Fantastic experience: These guys know what there doing. Mikey For massage therapy and Pramode for physiotherapy. Thanks
Dear Kam; Thank you for your words of confidence for Mikey and Pramod! They do work very hard to provide the best service possible, and will be pleased to hear that you are happy with their treatments. We wish you continued success with all of your wellness goals!
Fantastic experience: I've been with Mikey/RMT since 2021 after my injury. His professionalism and holistic approach set the bar high and are well noticed. I can't thank him enough for his service in my recovery, and I am now able to go back to work. No hesitation, 5 stars ✨ to Mikey, and of course, to the kind, caring receptionists!
Dear Jan; Thanks so much for your glowing review of Mikey, and our front staff! It is wonderful to hear that you have sufficiently recovered from your injury to return to work - such great news. As always, we are here to help, and will continue to do our utmost to ensure you receive the best care with us!
Fantastic experience: Davina has been my masssge therapist and she does an excellent Job! I always look forward to my sessions with her. I enjoyed chatting with her during my session. The MOA’s are super friendly and very thorough in assisting us. Good job to them! I highly recommend to see Davina for a good massage and RC therapy for all their services!
Dear Anita; Thank you very much for your thoughtful review! We are pleased that you are finding benefit from Davina's treatments, and that you are receiving thorough and friendly assistance from the front staff. We are here to provide the best service we possibly can to ensure client satisfaction. All the best for continued success with your health and wellness goals!
Fantastic experience: I had a pleasant experience with the physiotherapist Mandeep, I recommend it highly and will definitely come again for another session. Thank you
Dear Aya; Thank you very much for your review and recommendation of Mandeep's physiotherapy services! We are glad that you are finding help with your rehabilitation goals at our clinic. See you again soon!
Fantastic experience: I've been going to Royal City manual therapy in the Royal City Center for the last three and a half years. I have been seeing Davina for massage therapy since I started going there and she is just amazing, honestly I don't think I would be where I'm at right now if it wasn't for her. She is so helpful and informs Me of anything that she notices different or that's concerning to her with my treatment. Chi is always sensitive to my needs and very friendly and willing to help in any way that she can. She's been an amazing support for me over the last three and a half years and honestly I don't know what I would do without her or the amazing team at Royal City manual therapy. I have seen other therapist there as well including Victor for acupuncture treatment he is also a great therapist very kind and patient and friendly and also lets me know his concerns and really helps me. Ive seen pramod too for some physio treatment and so did my mother after her workplace injury a few years ago and he is also very friendly very professional very patient and kind and another one of their amazing therapists there. But I cannot forget about the amazing stuff that they have and receptionist everybody there deserves an award they are all friendly patient outgoing and the customer service is amazing. Way to go Royal City manual therapy you guys rock!
Thank you so much Christine for your lovely and kind review of our therapists and front staff. They appreciate your words very much and are so pleased to be able to help you. Recovery from injury can sometimes be a long journey, and we are honored that you chose us to assist wherever we can. I will ensure that Davina, Victor and Pramod see your review, and thank you again for sharing your thoughts.
Fantastic experience: I’ve been going here for the longest amount of time. Pramod and Jeanie are absolutely amazing, as well as, quality of care and expertise provided. Pramod and Jeanie take time to listen attentively to concerns, assess specific needs, and develop personalized treatments. The staff are friendly, the atmosphere is welcoming and professional too.
Dear Nicole; Thank you so much for your kind review! We are pleased to hear that you are happy with your treatments at our clinic, and feel welcomed when you walk through the front door. It is great to have you with us, and we look forward to continuing to serve your health and rehabilitation needs.
Fantastic experience: I have been using Royal City Health and Manual Therapy for many years.You guys are the best.Thanks for all your great service.
Thank you Caroline for your rating and review! We are glad that you have chosen our clinic to serve you, and you are pleased with your treatments and staff at our clinic. We look forward to seeing you again!
Fantastic experience: From the moment you enter the clinic you are meant with a friendly relatable and attentive reception staff. The clinic is organized, spotless environment and welcoming. My first treatment was with physiotherapist Pramod and as this experience was all new to me, he was wonderful, explaining every step, making it understandable to me, and very caring and knowledgable .Massage Therapist Davina is attentive to listening to your needs and concerns. This was my first experience with massage therapy, and I was so impressed with her skill and knowledge and beyond that she had such a wonderful caring nature all of these things together, you have a clinic that has the highest professional standards and a caring attentive team ,great experience
Dear Lynda; Thank you very much for your lovely review! Our staff's first priority is to make you feel welcome when you walk through the door, and to ensure you receive prompt and friendly service. And thank you for your praise of Pramod and Davina's care, I will certainly pass your message on to them. We are honoured that you chose our clinic for your rehabilitation needs, and we wish you continued success with your health and fitness goals.
Fantastic experience: Nothing but positives to say. From the staff at the front, to the physio my husband gets from Victor to the RMT sessions both my husband and I get from Davina. The only thing I would change is being able to do coordinated billing from two different health providers.
Thank you Michelle for your kind review of our front staff, Victor and Davina. We love to know when we have been helpful and that you and your husband feel welcomed at our clinic. We look forward to seeing you again!
Fantastic experience: I always come out refreshed, energize and pain free after every massage session here. I love it!
Dear Mimi; Thank you for your review! We are so glad you have been helped by our clinic staff, and you feel great after your sessions. All the best for your continued health goals, and see you in the clinic!
Fantastic experience: My husband, David, and myself, Cathy, have had therapies at Royal City Health and Manual Therapy and have been very happy with everything and everyone there. Davina’s massage therapy has helped Cathy very much with arthritis, sciatica and other pain relief. She is wonderful in her approach and genuinely cares about her clients. And Cathy’s physiotherapist Pramod has helped her with several injuries, sciatica and pain management. The front desk ladies are so warm and friendly as well. Everyone there is kind and supportive with care. We highly recommend Royal City Health and Manual Therapy.
Dear Cathy; Thanks so much for taking the time to post a review of our front staff, Davina and Pramod. We are very pleased to hear your injuries are on the mend with their help, and you feel welcomed and supported by the front staff. All the best for continued improvements in recovery and strength - see you soon!
Fantastic experience: I have received great care from Davina, as my RMT. She is a very good listener and understands my limitations when I am in a flare. She also goes above and beyond and makes sure she can fit me in as my schedule is so limited. The front desk is always pleasant and polite. I highly recommend coming here!
Thanks Amy for your lovely review of Davina and the front staff. We will do what we can to make sure you have regular therapy for consistent recovery, and we are pleased your needs are being met with Davina. Take care and see you soon!
Fantastic experience: Braden Smith really helped me with my back problems, and he will really focus on the areas you’re really having problems with.
Hi Christine! Thank you for your kind review of Braden, he is very thoughtful and keen to help his clients. We are all happy that you are feeling better!
Fantastic experience: I have been visiting Mandeep for therapy on elbow and hand and have had significant results. After just 1 visit I was starting to feel better. I will be going back to work very shortly. Thank you for a great service!!
Hi Jeffrey; Thanks very much for your review! We are so pleased you're feeling better quickly. We wish you all the best for continued recovery and successful return to work. Thanks again for taking the time to post your feedback!
Fantastic experience: Very caring practitioners
Thank you very much for taking the time to post a review, and for your kind words. I will pass your message on to our staff!
Fantastic experience: Great massage therapy.
Dear Edward, Thank you so much for your review, we are happy to please!
Fantastic experience: I have seen at least 40 different massage therapists in my lifetime...probably more ha! Anyway, I would like to say how impressed I am with treatment from Rebekah. She has a great flow, just the right amount of pressure, finds the issues in all areas of my body instantly and is the only massage therapist I would recommend to get a head massage from. It actually opens my sinus airways and relaxes my whole body. But most importantly she doesn't pull my hair!!!! Thought you'd like to know how well she is doing and how much I really appreciate her work. Thank you
Thank you for your lovely review. We are so pleased you were helped by Rebekah, we agree she is awesome! Thank you for trusting us as part of your healthcare team!
Fantastic experience: I have been to this clinic for 25 years!
Thank you Linda! We are so glad you are with us - it wouldn't be the same around here without you!! Thank you for putting your trust in Rick and the clinic all of these years, it is truly an honor.
Fantastic experience: The best I go alot. I see Mikey and Pramode for all my issues from playing competitive soccer.
Thank you Jovin for your review of Mikey and Pramod! We are very happy you are being helped by our staff - they work hard and aim to please. See you in the clinic!
Fantastic experience: All nice people. Go the extra mile to help.
Thank you Helen for your kind words. We aim to please, and are so glad you have found the help you need!
Fantastic experience: My 83 year old Mom fell in the mall and Jeannie and Staff came running to help. Even phoned me in Chilliwack to let me know they had called the ambulance. Amazing! Thank you From Elaine's daughter
Dear Janice; Thank you very much for your kind words. We are glad that your lovely mom was able to get the emergency help she needed, as well as support from her caring family. We wish Elaine all the best for her recovery, and look forward to seeing her again!
Positive experience: I assume staff are competent, but MT I saw has since left. (She was excellent).HanleICBC claims well. Still trying to charge for same day cancelations, even in this time of Covid, which is a bit bogus.
Thank you for your review. Yes, our staff are highly competent. We have 7 excellent RMTs who offer early morning, evening and weekend appointments. Our front staff spend many hours per week communicating with ICBC on behalf of our clients. As for same day cancellations, our policy is to allow one missed appointment or late cancellation without charge. Subsequent missed or cancelled appointments without 24 hours notice are subject to a fee. We do not, and never have charged for Covid related cancellations.
Fantastic experience: Nice and kind staff
Thank you Rob for your review - much appreciated!
Fantastic experience: Very friendly staff, and very helpful. I recommend any one to visit. Great location.
Dear Raghu; Thank you so much for your review of our staff and recommendation. We are pleased that you have found our service helpful. We also love this location and are here to stay! See you in the clinic!
Fantastic experience: I was in a MVA and in pain most days until I was referred to Royal City Health and Manual Therapy. I’ve been seeing Nick for almost a year now and he is an outstanding therapist and very knowledgeable in his field, with a broad range of techniques that are impressive. His recommended treatment of Physiotherapy and Active Rehab has helped improve my mobility and assisted with my pain management. He’s always professional, very understanding, patient, friendly and caring and always makes me feel better. I will highly recommend him to others that have injuries and are in need of treatment. I’d also like to acknowledge that the safety protocols in place for COVID go above and beyond the recommended requirements and I feel safe and protected always at the clinic. As soon as I walk through the door I feel welcomed and the Receptionists and staff are really friendly and courteous and are most accommodating when scheduling my appointments. Thank you to a wonderful team for assisting me with my recovery!
Dear Deborah; Thank you so much for your lovely review of Nick, the front staff and our Covid protocols. We are very pleased that you have benefitted from Nick's expertise, and you feel well taken care of by the front staff. They work hard to ensure all feel welcome when walking through the door, and safe in our clinic. I will be sure to advise the staff regarding your comments, and we look forward to continuing to serve you whenever you need help!
Fantastic experience: Friendly staff, organized, quiet and peaceful environment
Dear Reza; Thank you so much for your review of our staff and clinic. That is our goal for sure, to provide a safe, comfortable and peaceful place for our awesome clients. We are so pleased that you are happy with our staff and clinic, and feel comfortable here.
Fantastic experience: Very friendly staff, the reminder options are great (i prefer emails). I like them following up on me, compared to other clinics that doesn't care. The reception area is clean, bright and welcoming, I like that they always have fresh flowers to stare on while waiting. My RMTs and PT are very professional. Ernesto is like the human "dry needle", he knows exactly where the pain points are, he is very knowledgeable and educates me how to manage my neck and back pains. Davina is like healer of pains though it's hard to book her, she's always fully booked. Promod makes sure I am comfortable, and encourage me to do home exercise and he tracks my progress. The clinic is in great location also. Parking will never be a problem and you can browse on shops after relaxation.
Thank you Xiaui for your lovely review of our staff and clinic! We are glad that you feel comfortable and safe here, and are experiencing improvement with the help of Ernesto, Davina and Pramod. We will be sure to pass on your message to them. Take care and see you in the clinic!
Fantastic experience: Davina is a phenomenal RMT. I have been going to see her for years and she consistently goes above and beyond to ensure her patients receive the treatment that is right for them. I just had an ICBC-related accident recently and despite her busy schedule, she and the clinic are doing their best to accommodate me for a quick recovery. Thank you Davina, and Royal City Health -- you've earned a loyal client in me!
Dear Navneet, Thank you so much for your lovely review of Davina and the clinic staff. Our goal is to provide consistently great service to our valued clients - we aim to please, and we are happy that you are receiving the help you need! Thanks again and see you in the clinic!
Fantastic experience: Been getting treatments here since 2018. I haven't had a single negative experience. Jeanie and Victor have been amazing and I am so thankful for their work. They have set great safety guidelines and ALWAYS are checking temperatures to insure the safety of their clients. I am a healthcare worker and I haven't been refused treatment at this clinic. This clinic works with a lot of senior clients and it is understandable for them to refuse service for people like me if we happen to work in COVID19 ICU wards or the ER.
Dear J A - thank you so much for your thoughtful and detailed review. We are very pleased that you feel well served by our clinic and staff. Although we are strict with our screening protocols we have yet to refuse anyone therapy on the basis of risk. Healthcare workers exposed to patients with Covid are welcome to join our Telehealth program. Originally slated as a temporary service, Telehealth is now an important part of our services we provide, in order to meet the needs of as many clients as possible.
Fantastic experience: Great staff! Mikey is an awesome RMT very smart, helpful and kind. Always walk out feeling great! Keep up the great work !
Thank you Milan for your review of Mikey and our staff. We are here to help when you need it!
Fantastic experience: I have seen Davina for a few years now. I couldn't find a better match for me. The clinic is very lucky to have such a amazing, personal and talented therapist. She is very passionate on what she does. I have seen other but she is one of kind. She goes above and beyond what a therapist would do. She is is very efficient and always finds a way to make me feel better. When i see her i feel like I am not only seeing a massage therapist, i am also seeing a personal trainer. The standard protocols for a therapist and the clinic for covid, is above and beyond the level. They are very clean especially Davina, which i love. Thank you for everything royal city health for the service in the front to the therapist. I feel safe and in good hands. Davina you are gold. Thank you again.
Thank you Suki for your thoughtful and detailed review. We are very pleased that you feel secure with our clinic safety protocols and are happy with Davina's service. We will be sure to let her know!
Fantastic experience: Very good physiotherapy place
Thank you Rogerio for your kind review! We strive to give the best possible service and are always happy to be of assistance whenever you need it.
Fantastic experience: Been going here for years and during COVID they have really kept up making me feel safe. Thank you team keep up the good work!
Dear Sunny, Thank you so much for your kind review. We will continue to do all we can to keep you safe while providing our best service!
Fantastic experience: I have been a client here initially for MVA related injuries and received excellent treatment all around. My therapists have been considerate, courteous, patient, professional and clear in terms of why certain types of treatment were performed. During the pandemic, when they opened up to provide in person treatment, I have been fully apprised of safety protocols before going to the clinic and know fully what to expect. My well-being and safety is evident from before I walk into the door. Upon entering, I am to sanitize and complete Covid related forms and I’m seated with appropriate partitioning from other patients. Once in the treatment room masks are Worn at all times and I have absolutely no concerns that the staff at the clinic are well versed in what is required of them so that their and their patients’ health and Covid related concerns are held paramount. I wholeheartedly recommend the clinic and am not at all surprised that they have been voted #1 in New West many times over. Keep up the good work !
Thank you so much Aman for your kind and thoughtful review. We are very pleased that you have found relief for your injuries at our clinic, and that you feel secure with our policies. We will continue to do the best we can to serve you whenever you need help with any aches and pains!
Fantastic experience: I have been going for physiotherapy for several months now and the front end staff as well as my physiotherapist Mandeep are always friendly and professional. I appreciate that Mandeep takes the time to listen and his patience in explaining treatments and take home exercises are very helpful. I would definitely recommend Mandeep for physiotherapy.
Thank you Tammy for your lovely review of our front staff and Mandeep. We are pleased that you are finding the treatments helpful and exercises useful for your home care. I will be sure to pass on your kind remarks to Mandeep and the front staff.
Fantastic experience: I want to commend Royal City Health & Manual Therapy for their professionalism during my visit. They clearly advertise their COVID policies and when I was there they strictly followed them. I felt safe and I was most appreciative that I could still get my much needed treatment and not have to endure months of pain waiting for COVID to end. Thank you!
Thank you Doug for your commendation! We are very pleased that you have been helped by our clinic, and felt safe while you were here. We will continue to do our best to ensure a comfortable and reassuring environment for all of your visits!
Negative experience: This location won't accept frontline healthcare workers who care for Covid-19 patients, then go so far as to tag their negative reviews as spam and accuse them of damaging their business. Classy! Other Physiotherapists have said that this behaviour is completely unacceptable. It's a shame that this business doesn't support the people who are risking their lives by caring for our loved ones in this time of need and uncertainty. Enjoy another "business damaging" 1-star review. You've earned it!
Dear Readers; It is important to correct the misinformation contained in this and the above comments. A large number of our clients are healthcare and frontline workers, including our own staff. We greatly value and appreciate the work they do, and acknowledge the challenges and stresses of administering to those who are injured, ill, and in long term care. Healthcare workers caring directly for Covid patients in the ICU are at particular risk of contracting the virus, and PPE equipment has proven to be not infallible. Our first and mandated responsibility is to optimize and ensure the safety of our clients and staff to the best of our ability, as required by the PHO and outlined in our Clinic Covid Plan. However, we wish to also extend service and help to frontline workers caring for Covid patients. To accomplish that, in addition to our existing in-clinic therapies we have made permanent our TeleHealth program. No solution is perfect in these trying times and we know we cannot please everyone, however we are confident that new and existing clients will understand and appreciate that we are doing the best we can to ensure the safety of all, which should be our top priority.
Negative experience: After waiting almost three weeks for treatment for an injury sustained at work, I was refused treatment on the day of my appointment. Why? Because I’m a nurse that takes care of COVID 19 positive patients. I’ve never experienced this at any other business, especially one staffed by health care professionals, who should know better how to accurately assess true risk present when wearing proper PPE, as well as the ethical commitments of a health care profession. I spoke to the manager and apparently none of the 4 physios working would see me, as they had decided their stance months ago when presented with a similar decision. Disappointing that they have decided this, and disappointing that they did not inform me of this 3 weeks ago when I made the appointment. My response to this clinic’s reply - If you see a description of a client’s experiences as an attempt to damage your clinic, perhaps some self reflection and policy change is in order. You say you’re doing your best to stay open and help all your clients? This isn’t your best. Fortunately, not all physiotherapy or medical clinics refuse to see front line health care workers.Thankfully, your neighboring business, West Coast Medical Imaging, didn’t refuse me their services. It would be one thing if I had covid or signs or symptoms of it, in which case I wouldn’t dream of coming in to the clinic. True, the manager did offer tele health services, but how useful is telehealth physiotherapy in an acute phase of injury? Perhaps later on in treatment, ie, when one is just checking in on how exercises are going, but not when manual therapy is needed. Again, no other business I’ve encountered treats front line health care workers like this, not my eye doctor, my dentist, my GP, my OB, my RMT, laboratory services, nor other physiotherapy clinics. Your clinic is the exception.
Dear Heidi; We regret that you were not satisfied with your experience at our clinic. As per the PHO mandate we must screen new clients over the phone at the time of booking, and your answers would have allowed us to determine the appropriate stream of care. If there was an error and you were not pre-screened we are truly sorry for your inconvenience. You spoke in person with our manager who also apologized, and offered to you several times our TeleHealth service. It is disappointing that you instead chose to try to damage our clinic and therapists, as we are all doing the best we can to remain open and continue to serve our clients during these challenging times. The safety of our patients and staff remain our top priorities, and our TeleHealth service allows us to offer service to those at higher risk while maintaining optimum safety for everyone. I am confident that your review will serve to provide reassurance to new and existing clients of our ongoing commitment in optimizing their safety when entering our clinic. We would be pleased to welcome you as an in-person client when these protocols are no longer necessary.
Negative experience: How does one vote zero? They refused care and treatment to frontline healthcare workers. Given the circumstances, frontline healthcare workers are essential in treating and caring for the critically ill. Disappointing to have such a business not do their part. A negative review is not spam. It is an opportunity to evaluate your practice and improve your service
Dear Readers; It is important to correct the misinformation contained in this and the above comments. A large number of our clients are healthcare and frontline workers, including our own staff. We greatly value and appreciate the work they do, and acknowledge the challenges and stresses of administering to those who are injured, ill, and in long term care. Healthcare workers caring directly for Covid patients in the ICU are at particular risk of contracting the virus, and PPE equipment has proven to be not infallible. Our first and mandated responsibility is to optimize and ensure the safety of our clients and staff to the best of our ability, as required by the PHO and outlined in our Clinic Covid Plan. However, we wish to also extend service and help to frontline workers caring for Covid patients. To accomplish that, in addition to our existing in-clinic therapies we have made permanent our TeleHealth program. No solution is perfect in these trying times and we know we cannot please everyone, however we are confident that new and existing clients will understand and appreciate that we are doing the best we can to ensure the safety of all, which should be our top priority.
Fantastic experience: I got an accident in June this year. The location of Royal City Health and Manual Therapy was convenient for me. There were sufficient parking spots in the mall as well. My last session of massage therapy was done in the last week. Also, the last session of physiotherapy was finished in September. After those treatments, I now feel much better than the start. Thanks to my therapists Ernesto and Nicolas. They both worked very professional and did a great job for me. Moreover, all staff at the front desk were really helpful and polite.
Thank you Sammy for your thoughtful review. We are very pleased that you are feeling better and are happy with the service you received at our clinic. I will draw Ernie and Nick's attention to your kind comments.
Fantastic experience: Very friendly and professional staff. My massage therapist Davina is not only giving me the best massages but also parts with some very good advise with helpful tips on how to maintain my physical wellbeing.
Thank you Gis for your lovely review. Our staff work hard to provide the best possible service to our clients, and when you are happy so are we. I will ensure Davina sees your thoughtful comments.
Fantastic experience: It's been more than 3 years since I've been coming here. I was very lucky to be assigned to Pramod on the initial visit. Pramod has been very helpful, knowledgeable, and patient with me during my recovery, most importantly very professional and at the same time honest about the pros and cons of various options and sessions required for treatment. With his help, I was able to fully recover from all the injuries or problems that I've been going to him for. He will continue to be my guy whenever I need to be fixed up! The place has always been clean and the staffs are friendly. Easy access to parking as well. I would highly recommend Pramod and this clinic to those who want to their physical health back!
Thank you Denny for your detailed and thoughtful review. We are very pleased that Pramod has helped you with your injuries, allowing you to get back to the activities you enjoy. In addition, we thank you for your review of our hard-working staff and clinic - it is much appreciated and we will be sure to let them know!
Positive experience: Royal city health and therapy is great I go for both physio and massage . Divina my massage therapist is awesome !she does a terrific job and is friendly. And my physio therapist is also great
Thank you Amy for your kind review. We are glad that you have been helped by our staff. Davina and Pramod are hard working, attentive therapists and they will be honored that you made the time to post your thoughts. We hope you continue to call on us whenever those aches and pains show up!
Fantastic experience: Amazing staff and well organized! Devina makes you feel very comfortable and pays attention to how you are feeling . She is great and I highly recommend her!
Thank you so much for your thoughtful review. We are happy that you have found help through Davina. We will certainly let her know, and we would be honored to continue to serve you at our clinic!
Fantastic experience: I am currently seeing Nick for Physiotherapy services. I am impressed at his thoroughness when assessing me, broad range of techniques to try and help me and willingness to work with and listen to my needs and problems. He's been wonderful and I would HIGHLY recommend his services! My only wish is that this clinic would move to online appointment booking as it would make it a lot easier for me than calling and going through dates verbally with the receptionist (even though she is very nice).
Hi Christina - thank you so much for your detailed review of Nick and his expertise. We are glad that he has been able to help you with your pain, and we will certainly pass on your thoughts to him. Regarding the bookings, have you considered sending in your date requests via email? Our system is not set up for online bookings, however our staff regularly check and respond to emails. Again, thank you Christina for your review and thoughts.
Fantastic experience: So happy with the quality of service . Love the reminder calls or emails . Devina is my massage therapist and can’t recommend her enough to family and friends.she is very professional and will explain all the little details of the treatment, and no matter you are booked for her first appointment or last , she is always full of energy . Every time I’m in pain ... first name comes to my mind is Devina . For physio I go to nick and he is very professional ,he helped me a lot with my pain from car accident during COVID situation when clinic was closed with online sessions , will definitely recommend Devina and Nick to friends/family.
Thank you Harpreet for your detailed and thoughtful review of Davina, Nick and the clinic. We are very pleased that you have been helped with your pain, and that our office procedures are of benefit to you. We look forward to continuing to serve you whenever you need assistance!
Fantastic experience: Davina is one of the best therapist I have encountered. So caring, skilled, and kind. She makes a client feel like family and you leave each appointment feeling refreshed. I will recommend her to everyone.
Thank you Esther for your lovely review of Davina. She will be pleased and honored that you feel that way about her, and thank you as well for your recommendations. We look forward to continuing to be of service to you whenever you need it!
Fantastic experience: We have both been very pleased with the service at Royal City Health. We have utilized both Physio and Massage Therapy. They have made appropriate accommodations for the Covid 19 procedures, and feel very comfortable in the clinic. Davina Kondola, RMT is excellent, and we appreciate her advice in keeping our old muscles in shape!
Dear Trevor and Carol; Thank you so much for taking the time to post a review of Davina and the clinic. We are pleased that you feel comfortable in our clinic, and that you have been helped by Davina. We look forward to continuing to serve you whenever you need a tune-up!
Positive experience: The clinic offers professional service that is personalized and friendly. I also appreciate that they are always on time and good about sending me a reminder of upcoming appointments.
Hi Kathy! Thank you so much for your your review of our clinic. We are very pleased that you are happy with our service, and we will continue to provide you with the best we can offer!
Fantastic experience: Best Rmt in New Westminster ! Helped me with my neck injury Clean, great reception staff as well
Thank you Agnes for your review of Davina, front staff and clinic. We are glad Davina has helped you with your neck injury, and we look forward to continuing to serve you whenever you need it!
Fantastic experience: Mikey has been my RMT for years and I couldn't recommend him enough! So knowledgeable and professional, and also has been able to treat my injuries every time I've come in. I've also had physiotherapy done here and it was a great experience. They gave me honest and thorough treatment.
Thank you Pardeep for your review of Mikey and our physiotherapy team. They are pleased to have helped you with your injuries over the years, assisting you in continuing with an active lifestyle. I will be sure to pass on your message - thanks again for your review!
Fantastic experience: After I've booked couple of appointments with their RMT Ernie Coelho, my lower back and shoulder pain already feels great! He's skilled in his craft and very professional. He's a great addition to their team, I highly recommend him!
Thank you Ty for your thoughtful review of Ernie. He will be happy to know that you are pleased with his therapy, and we hope to continue providing our best service to you whenever you need it!
Fantastic experience: 3 people I’ve been getting massage and physio since my car accident.. 1. Ernesto Coelho for about one year and he is amazing!! He takes the time to educate you and find the exact places that are causing the pain. He has been an integral part of my healing process to date. You can tell that he is passionate about helping people. I highly suggest Ernesto to anyone!! 2. Rebecca Watson- she’s awesome too!! She’s super pleasant and really cares. She makes me feel comfortable and has been helping to improve my neck. 3. Promod - for physio he’s guided me to exercises that relieve my constant pain. He always listens and works hard to help improve my mobility in neck. 4. All the receptionist girls- thank you! Your always smiling and pleasant! Even at 7am in the morning;) thanks Loyal customer Lorelei Lambert
Lorelei, thank you so much for your thoughtful and detailed review! Ernie, Rebekah, Pramod and all the front staff will be really glad to hear that you are happy with their services and helped you with your pain. Yes, we are here bright and early every day, and our awesome front staff work hard to ensure all feel welcome. Thanks again!
Fantastic experience: I went to see Ernesto Coelho and he was awesome! Super professional and helpful. I was very relaxed after my session. He was attentive to my problem areas and made sure I was comfortable. Highly recommend going to see Ernesto if you want a good RMT session!!!
Thank you Jacquelin for your lovely review and for choosing our clinic. We are very pleased that you felt good after your session, and we appreciate your recommendation for Ernie.
Positive experience: Usually pretty good. Had an appointment get canceled oncr and no option to rebook. Not even a month from then. Unacceptable
Hi Rob; We are sorry you did not have success with re-booking your appointment. Unfortunately with an incomplete name we are unable to look you up in our files or we would call. We would like to do what we can to accommodate your schedule. Please contact the clinic at 604-524-4446 and ask for either Jeanie or Thess.
Fantastic experience: Was very happy with the quality of service given to me by Ernesto. He really helped the pains in my neck and back. He really did a great job and I would recommend him to anyone that I know. Thank you Ernesto.
Thank you Bradley for taking the time to post a review. We are very pleased that Ernesto has helped you with your pain and will let him know of your thoughtful review..
Fantastic experience: I’m so lucky to have ERNESTO as my massage therapist on my injury because he helps me a lot to make me feel better & better every session and he gave a lot of tips on what to do at home regarding my injury. He was truly a professional & passionate towards to his job. I do highly recommend him as your masaage therapist
Thank you Ferino for your lovely review of Ernesto, and we are very pleased that you have been helped at our clinic. I will be sure to pass on your praise.
Fantastic experience: Ernesto is awesome, he really puts his heart into what he is doing and has a true passion in massage therapy. He is really professional and knowledgable. I would highly recommend Ernesto to all my friends and family!
Thank you Jennifer for your endorsement of Ernie, and we would be pleased and honored to see any of your family and friends who could use some help. I will pass on your words to Ernie.
Fantastic experience: Ernesto is AWESOME!!! I'm so grateful!! I love that his massage also includes active rehab which is so important! Ernesto is very professional, very knowledgeable as well as personable. He knows how to make you feel comfortable and break things down so that you understand. He's very thorough on what he does and I enjoy the humor as well! I would highly recommend Ernesto to anyone! Thanks Ernesto for brightening my days and helping me reach that peace my body deserves!
Thank you Deanna for your wonderful review! We are so pleased that you are happy with the service you have received. I will be sure to let Ernie know, and by the way we are still in the clinic answering phones if you ever have any questions. Also watch for our emailed self-help videos the RMTs are producing each week. Take care and all the best.
Fantastic experience: Great place very friendly and the best place to go for physiotherapy
Thank you Jordan for your review. We are very pleased that you are happy with your treatments at our clinic. We wish you the best in health!
Positive experience: Great place
Thank you Tristan, we appreciate your review!
Fantastic experience: Ernesto is very thorough and carefully examines the injured area for causes of the pain in order to accurately treat it. He takes great care in making sure you are comfortable and is very friendly. I had a great experience with him and would highly recommend him to anyone in need of RMT.
Thank you Mandy for your review. We are very pleased that you have been helped with your pain, and are happy with the service Ernie provided. I will be sure to let him know!
Fantastic experience: I'm lucky to find Ernesto because he is very professional massage therapist and a great person the same time. He knows what and how to do to make me feel better and better. I would definitely recommend him to everyone who is searching for such excellent service. Thanks Ernesto for my fast recovery and happy mood after our sessions.
Thank you Yana for your review, and we are glad that you are continuing to improve under Ernie's care. I will let him know, and all the best to you!
Fantastic experience: Ernesto was very welcoming and took the time to understand the issue before proceeding with the treatment. His explanations of how the muscles interact were appreciated. Moving forward, I feel confident in the steps I need to take to prevent future injuries.
Thank you Jagmeet for your review. We are glad that you feel confident with information on injury prevention, as self-care is an important part of exercise. I will let Ernie know about your review!
Fantastic experience: I've been getting treatment from Ernesto for a while now (even before he was working at Royal City Health). His expertise and professionalism is really what puts his service above the norm. Not only does he treat the problem, he goes above to try to educate you on what you can do to prevent the aggravation. I travel across the city just to see him and I wouldn't go anywhere else. Would highly recommend Ernesto!
Thank you for your review Eric! We are so pleased that you have continued with Ernie, and travel across the city to see him. We will be honored to know you value his service and expertise!
Fantastic experience: I had my first appointment with Ernesto today and he is MAGICAL. Super professional and knowledgeable, I had my car accident a month ago and the neck pain has been bothering me for a month, after his treatment (in the morning), for the first time in a month, I have no neck pain nor headache after work. Highly recommend, he is just awesome. :)
Thank you Sharon for your review. We are very pleased that you experienced such pain relief after one session. I will let Ernie know about your review, and the best in health to you!
Fantastic experience: This massage establishment is bright and cheery with wonderful reception staff. My personal experience has been with Ernesto, a wonderful young RMT who has given my aging body some new life with the techniques he administers. I have greater range of motion than I have had in years and will continue to be his patient! If you are looking for an amazing RMT, look no further!
Hi Anita, thank you so much for your kind review. We are very pleased that you are happy with your treatment with Ernie and our staff. We will continue to strive to give you the best possible service!
Fantastic experience: Great place
Thank you Angela!
Fantastic experience: Fast efficient service.
Thank you very much Diana - so glad we can help!
Fantastic experience: When I went for my 1st appt., I couldn't move my hip. On a scale of 1-10, my pain was 15. After just one session Mandeep had me mobile and the pain was down to a 2. Three visits later, my hip is fully mobile and pain free. Mandeep is a miracle worker!
Thank you Lindsey for taking the time to post a review. We are very pleased that you are out of pain now, and doing well. We will let Mandeep know!
Fantastic experience: Friendly. Treat people with respect. Variety of treatment options.
Thank you Teigra!
Fantastic experience: Excellent
Thank you for your review!
Fantastic experience: Good
Thank you, Eric!
Fantastic experience: This is a really nice spacious clinic. The receptionists are very friendly and the Intern Massage Therapist I visit is truly exceptional. She knows exactly what treatment to employ in order to alleviate pain and discomfort. Her treatment is better than most actual RMT treatments I have received at other clinics. This establishment has demonstrated that their primary concern is patient care, not profit, and I truly value and respect a business that takes this approach.
Farid, thank you so much for the kind words! We really appreciate that you took the time to review our services!
Fantastic experience: Mandeep is very professional and knowledgeable. Highly recommended!
Thank you very much for the recommendation, Julia!
Fantastic experience: The staff at Royal City Manual therapy are helpful and courteous towards the people visiting them for recovery and treatment. The receptionists work around your schedule and not their schedule , taking away any inconvenience it may cause in your busy day. I found Nick especially professional when it came to sharing knowledge about the injury and finding the most comfortable way to deal with it. Never pushing you too hard to re-injure yourself , like the other clinics do , they are always checking to see if your comfortable. ( two thumbs up ) I'm not just saying this after twisting a limb , I actually do extremely hard labor for a living , and I am constantly suffering from severe injuries. I have been to about 5 physio therapy clinics in the past few years and found this one the most effective and professional set up i have ever been to, and will definitely make this my future choice when needed. I also notice that they have a walk in massage therapy as well , I'm surly going to come back even when my claim at wcb is over ! Nils Eric Lindholm
Thank you so much, Eric!!
Fantastic experience: I am so glad that I was referred to this clinic. I found the staff to be super friendly. My physiotherapist Pramod is very knowledgable in his field. Dry needling seems to be his specialty. I am glad he introduced me to that treatment option. My RMT Mike has been great. I have never had an RMT like Mike. He is the only RMT who was able to get my shoulder/arm moving. I really like how they collaborate with each other when treating same clients. Mike has a long waitlist...but thankfully the front staff take the extra effort to call me any time there is a cancellation. Because of all of them I am able to pursue my life long dream. I can't thank them enough.
Thank you, Kamaljit!
Fantastic experience: Highest quality of service; best people, best management.
Thank you very much, Flora!
Fantastic experience: I have been going to Royal City Health & MT for 2years+ where I see Nick Duran. I have osteoarthritis and Nick's advice, treatment, and kind approach helps me keep focused and positive regarding what I can do, (emphasis on "CAN DO") to keep my quality of life moving forward, literally! I highly recommend Nick and RCH & MT!
Laurie, thank you! We appreciate your taking the time to review us!
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