Health Matters Store & Wellness Clinic
Information about Health Matters Store & Wellness Clinic
Opening hours
- sunday: 11h-16h
- monday: 9h-19h
- tuesday: (closed)
- wednesday: (closed)
- thursday: 9h-20h
- friday: 9h-19h
- saturday: 10h-18h
We are your local independent Health food store & Wellness clinic.
Offering top quality & professional supplement lines, proteins, super foods, clean skincare lines (Eminence, Pure Creations) beauty, mineral makeup(Jane Iredale, Pure Anada) Essential oils, diffusers, herbal tinctures & dry herbs, Zero Waste items & healthy snacks and cold drinks.
Plus we have a bulk refill section of beauty, household & cleaning products.
Our team of practitioner staff & clinic professionals are here to support all of your health and wellness goals or concerns.
So step into Health Matters Store & Wellness Clinic for a unique experience.
Our comment from Nutrifinder.net about Health Matters Store & Wellness Clinic:
Welcome to Health Matters Store & Wellness Clinic, a leading destination for health products and wellness services in Edmonton, Canada. Our store prides itself on a wide selection of natural and organic products, sourced from trusted suppliers to ensure quality and sustainability.
Customers consistently express their appreciation for our knowledgeable and friendly staff, who are always ready to assist with product selection and provide tailored advice. Many have highlighted the exceptional service provided by individuals like Paul, who have become essential to the shopping experience. Whether it’s informative wellness seminars, friendly chats, or product recommendations, our team is dedicated to helping you on your health journey.
In addition to a great selection of health products, we offer various wellness services, including massage therapy and nutritional counseling. Our regular customer appreciation days provide fantastic discounts, making it easier for everyone to live a healthier lifestyle without breaking the bank.
Although some customers have voiced concerns about occasional service lapses, we continuously strive to improve and appreciate all feedback. We value each visitor and aim to provide the best experience possible every time.
Thank you for considering Health Matters Store & Wellness Clinic for your health and wellness needs. We look forward to welcoming you soon!
Health Matters Store & Wellness Clinic: Reviews
Negative experience: It is NOT tasty as expected…. Wasting money on it….Better to put ube ice cream to make it tastier etc.
Hi Beatrice, we are sorry something was not as expected. Please reach out to me personally tomorrow so we can make it right. We strive for customer satisfaction.
Thanks
Kimberly owner
Fantastic experience: I’ve been shopping here casually for a while & I’ve always loved the selection, never once have they been out of stock for what I’m looking for! Today was particularly a perfect shopping experience as I was greeted by the one and only… PAUL! Seriously if the place wasn’t good on its own, Paul makes it worth going. If you need anything (no seriously I mean that, the guy is absolutely nothing short of resourceful) he’s the man. A friendly conversation, advice, help with your ailments, knowledge, a laugh, a secrete square of seriously good chocolate he slips you from behind the till.. idk.. normally when referring to him I like to say “PAUL HAS IT ALL.” It also happens to rhyme so it was clearly meant to be. So if Paul has it all and Health Matters has it all… why are you anywhere else? Easy to give this place a 5/5!
Thank you for the expectational review. We too, are elated to have Paul on our team. He has a passion for people and is a pillar in the industry.
Fantastic experience: The staff are excellent. Friendly and helpful. Attended session with presenter Paul M. Wealth of information. Very well versed in supplements. Professional and approachable. Carried away a lot of good health information to implement on my journey to health. Very thankful for the dedicated staff. I look forward to other sessions.
We are pleased to be part of your health journey. And able to offer useful information.
Paul is a gem and great presenter.
Thank you for you kind words.
Fantastic experience: I really found this Health Store informative!!...lot's of different speakers & freebies; the latest speaker was Paul Moffat=great info.!!...on MSM, Magnesium as well as other products :)
We hope to offer more seminars in the fall. Stay tuned !
Thank you for supporting us by attending. ❤️
Fantastic experience: I attended a talk by Paul in November. It was very informative, succinct, and kept to stated time. Paul is very approachable and ready to answer all questions. He does his best to listen and to provide best individual solutions. If Paul doesn’t know the answer he can point you in the right direction.
Thank you for you wonderful feedback from Paul's seminar. He loves to share well researched information & knows were to send you to find out more.
Stay tuned for more classes this fall.
Fantastic experience: It is a great store with a lot of healthy products, supplements, vitamins, and much more. We love staff members, they're are knowledgeable, friendly, helpful, and always willing to listen and find the right products.
We love our customers! And we all love helping you find the right choice
Appreciate the positive comments about our team!
Fantastic experience: Excellent product selection! Very informative staff.. Especially Paul Moffat, he is very knowledgeable!! Paul Moffats class is also super awesome and alot of great information, def need more classes offered by Paul!
Thank you for your kinds words about Paul. He does a lot of research for his classes & he loves to share.
We will look to offer more classes in the fall
Fantastic experience: I love this store. I’ve been shopping here for years and always had a great experience. Great variety of products and they can also order it in for you if they don’t have it. Thank you for all your support to our community! ❤️
Your kind words are appreciated. We can't carry everything...I would need a warehouse but we are happy to order your favorite products in. Just ask us!
Thanks for shopping local.
Fantastic experience: The people here are fantastic… always so helpful & knowledgeable. They will go out of their way to find the best supplements to suit your needs. Love coming here. :)
Wow, thanks! We love to help find a solution that is best for you :)
Fantastic experience: Very helpful and knowledgeable staff and great store to get all your healthy products from. Definitely my favourite health food store to go to.
Thank you for your kind words. We take pride in the amount of training & education we get every year. And we love to help❣️
Fantastic experience: Came here the other day for the first time for routine deodorant refills. The staff were very friendly and it was easy to find what I was looking for.
Appreciate your positive feedback. It means the world to us.
Fantastic experience: Kim and her staff are the best.
Thank you for the kind words. We appreciate loyal customers like you
Fantastic experience: A couple years ago, I started visiting this store and I don't regret it. I was taking so many vitamins and supplements at the same time that my stomach hurt and I knew I was taking them wrong but didn't know the correct way. After my first visit, I started taking the supplements differently and WOW! what a relief. The staff is great!! I've also been seeing the Natural Path and he has helped a lot as well.
Awesome...yes we can help you review your supplements and when best to take them...ask us!
Appreciate your continued support.
Fantastic experience: Health Matters is so much more than supplements. It's my one-stop shopping for everything health. Knowledgeable staff, great services.
Thank you!
We love to learn..so we are always attending product trainings to get the latest research on products!
Fantastic experience: Love this place! Super friendly and helpful staff, this place has it all
Wow...thank you for your kind words.
Fantastic experience: I went to see Trista Bort for a Reiki session. Trista also incorporated a few other wonderful modalities. I haven't felt this great in months! Thanks Trista!
She is awesome...thank you for letting others know by doing a review for her.
Thanks again
Kim
Negative experience: For me was just a rip off and try to get some extra money from you the store ,the item was on sale and paid didnt apply the discount.Not going back again again .I can find the at superstore which is way to cheap...
Sorry you are upset. But we only do the 25% customer appreciation discount off the regular white price tag and not off our sale price. But if the sale price is cheaper we charge you that lower price. Unfortunately we are not able to give our customer appreciation discount off the red sticker sale price.
We do our best to keep our prices reasonable every day...and offer 25% off monthly for extra savings!
Kimberly
Owner
Fantastic experience: I just experienced the best massage I have ever had. What can I say about Manel and this treatment? She was professional, thoughtful, thorough, gentle, soothing, and ahhhhh. It was the best hour. I look forward to my next one.
She is fantastic! Thanks for letting others know about our gem of a massage therapist...Manal.
Fantastic experience: Great service and great selection.
Awe....thanks you made our day ;)
Fantastic experience: I had 45 min glow facial with Deepika. I must say, it’s was so relaxing and fantastic. She used various Eminence products on me and each one had its beautiful effects on my skin. All the more, had a great face massage as well. Highly recommended. I am looking forward to book an hour facial with her! Great job Deepika!
I am so happy you experienced our Eminence facial with Deepika. She truly gives a memorable treatment. Thanks for the recommendation...
Fantastic experience: Great and kind service
Thank you for your kind words about our team. We appreciate the feedback.
Fantastic experience: It's a 30 minute drive for me, but it's worth the drive, there are a some products here I purchased that I can't find anywhere else. They also offer some personal wellness services. So check them out!
Thanks for taking the extra time to visit us. We appreciate it. And look forward to your next visit.
Fantastic experience: I was introduced to this store by my Mom, and I'm so glad to have finally checked it out in person! Excellent selection of products and wonderful Team Members! I came in with a list of products I was interested in, and Paul was incredibly helpful explaining which products and brands would be most beneficial. Paul did not try to up sell me or get me to buy products I didn't need, he was truthful and very patient with my numerous questions. I highly recommend this store, and I definitely see why my Mom has been coming here for so long. Thank you again for your help Paul! P.s. They also have a sale period each month where everything is 25% off!!!
Customer service by sharing our collective knowledge is what we love to do By helping you to be in the driver seat for your health.
Thanks for supporting us Kimberly
Fantastic experience: If you're looking for a store in Edmonton that offers a wide range of natural and organic products, then look no further! Health Matters store & Wellness Clinic has everything you could possibly need to live a healthy and sustainable lifestyle. From natural supplements and personal care products, this store has it all. What's even better is that all of their products are carefully sourced from trusted and ethical suppliers, so you can feel good about what you're buying. The staff at this store are also incredibly knowledgeable and friendly. They're always happy to answer any questions you may have and provide advice on which products are best suited for your needs. In addition to their excellent product selection and customer service, this store also offers competitive prices. You don't have to break the bank to live a healthy and natural lifestyle! Overall, I highly recommend this natural products store to anyone who is looking to make positive changes in their life. Whether you're a seasoned natural products enthusiast or just starting out, this store is definitely worth checking out. So go ahead and give them a visit - your body (and the planet!) will thank you.
Thank you for your very kind words. They are a source of acknowledgement & encouragement to our dynamo team.
And it is our pleasure to serve our community
Fantastic experience: I went there for the first time recently and was very impressed! The staff member helping me was very friendly and knowledgeable and sent me home with the greatest probiotic I've ever had. Almost 2 weeks in and I am hooked!
Welcome to our store & wellness clinic.
Thank you for taking the time to write about your experience & your kind words. We have a great team & we love what we do to help others!
Fantastic experience: I had a one hour facial with Deepika Mani using Eminence products. I have had many facials all across Canada but Deepika was the absolute best! She was quiet during the facial which I appreciate. Besides the perfect pressure and motion, the thorough massage of the top of my chest and shoulder was heavenly. A variety of Eminence products was used and each one had a marvelous effect on my skin. I am going to make the Eminence facials with Deepika my monthly reward!
She truely has the gift of offering an exception facial using the Eminence Organic Skincare line.
Thank you for sharing your experience with Deepika.
Positive experience: With the service today. I walked in the store and the lady behind desk was parking on the phone. I then wandered around the store for a few minutes waiting for her to get off it and she didn't. I then stood in front of her for another few minutes and she just kept on talking like I was not in front of her. She could have easily put the woman on hold that she was talking to but obviously chose not to. I eventually left the store because I wasn't getting service. There was no one else in the store except me . This can only be called poor service. This was my favorite healthy store but I'm looking for another one in the West end.
I am sorry that you felt we didn't serve you fast enough today. We know it is frustrating that you needed help upon entering the store but didn't get it right away.We do our best to handle calls quickly. Every customer is important to us! We do appreciate your patience when only one staff is on the floor as the other was on her break.
Let us know how we can make it up to you?
Thank you for the feedback as it opens up an training opportunity with staff.
Kimberly -owner
Fantastic experience: Always helpful
Thank you for making our day!
Fantastic experience: I was pleased to know the staff is very knowledgeable when it comes to health products. I highly recommend this outlet. Peace ✌️
We continue to learn & share...thank you!
Fantastic experience: I love this store so much! Been going here for years, the employees are very friendly and give such good advice and support. For people like me with no contact to any family, it matters the most.
We love all of you like family! And appreciate such love back.
Positive experience: The staff is always helpful and knowledgeable!
Thank you, appreciate your review. And we love to learn!
Fantastic experience: Customer service is top notch, and staff are friendly and knowledgeable
Thank you! That means a lot to our team. We do our best..
Fantastic experience: Very knowledgeable staff. I wait for the regular customer appreciation day sales.
Thank you for making our day!!
Fantastic experience: Such helpful staff there!
thanks for shopping with us!
Fantastic experience: A great store for health related products and information. The staff are knowledgeable and will actually teach you something as well as sell you a useful product. Ive been going there for years.
Thanks for taking time to review us! Always appreciated.
Fantastic experience: My go to place for knowledgeable and friendly employees.
We love what we do! Thank you for the kind words!
Positive experience: Great product selection and knowledgeable staff.
Appreciate you shopping with us today! Thanks for supporting local.
Fantastic experience: Staff is amazing and very knowledgeable. A visit here will change your life, and put a smile on your face!
Wow thanks we appreciate your support.
Fantastic experience: Great experience at this store. The lady I met went out of her way to help me and was so knowledgeable. I will be returning. ❤
Wow! Thanks for taking the time to share.
Positive experience: This business is well run. Even when they are out of a supplement an employee will call you promptly once it arrives and you save 10%!
Thanks for the recommendation!
Fantastic experience: The ladies were just so nice
Wonderful customers like you, make our day!! Enjoy the sunshine..
Fantastic experience: Fabulous advice from knowledgeable staff, and so many services available!
We like to educate ourselves with monthly trainings...so we stay up to date with new research & product launches. Thanks for your support!
Fantastic experience: My friends and I have been shopping here for over ten years awesome knowledgable staff - like family. Thanks Kim and staff for always being so welcoming.
Lovely to see you again. Always a pleasure to chat & catch up.
Positive experience: We shop there occasionally for specific products we use to improve our health and our quality of life. They are helpful and not pushy which we appreciate.
Thanks- we love to share our knowledge.
Fantastic experience: Great place to shop for life saving supplements. Great staff. Thanks for being here!
Thank you for the great review. It was very important for us to stay open. And we can continue to serve our local community! We love what we do!
Fantastic experience: Very helpful and knowledgeable. Great services also.
Looking forward to offering services again. Stay well!
Positive experience: Tons of vitamins and supplements
Thanks! Plus we are happy to special order items.
Fantastic experience: Big thank you to Monica!! I appreciate your advice and help. Great store with lots of options and very friendly staff.
Monica is a gem! Thank you for your review.
Fantastic experience: Excellent staff! So helpful and friendly
Thanks- we love what we do!
Fantastic experience: Staff are knowledgeable and awesome to speak with. Highly recommend checking them out.
Thank you for you kinds words. We appreciate you taking the time to leave us a review.
Fantastic experience: I was here just a few days ago and was given the absolute best service. The lady was very very informative and understood exactly what was going on and what supplements I should be on and I feel better already. A great place if your looking to make a few health changes
thanks for taking the time to share about your positive experience
Fantastic experience: Great variety
thanks you so much for supporting us! we appreciate you
Fantastic experience: If someone's on keto diet this is the place to look for most of the keto stuff.
Thank you for shopping local! We are always on the hunt to add more keto foods and support this lifestyle. Next class is Feb 12th.
Fantastic experience: Very friendly and helpful!
Thank you! Have a great day.
Positive experience: Great massage therapist. Staff are touch and go, sometimes staff will be friendly, other times they act as though they have better things to do than wait on customers.
Thank you for your review. Sorry that our service was less than exceptional!
Positive experience: Good selection and onfo
Wow great! We give you a 5* rating as a customer. Thanks for shopping local.
Fantastic experience: Great staff. Lots of extra services offered over other health food stores.
Our clinic gives us an edge to serve you better. Thanks
Fantastic experience: Amazing people and products. Always helpful and educational.
We love what we do!
Fantastic experience: Working & living on the road, Health matters just happen to be across from my hotel. I knew what I needed, Not only did they have everything , plus extra The Sweetheart who assisted me Jennifer was knowledgeable, and very polight.. I would recommend this store over any others in Edmonton Truth be told majority of health stores are lacking in the one thing Health Matters isn't Amazing etiquette & phenomenal mannerisms Love it!!! ❤
Thank you for that acknowledgement! Jennifer is wonderful & knowledgeable. I have wonderful practitioner staff.
Fantastic experience: I know Kim, the owner and the staff, from a past employee and now, customer view point. They are all helpful and knowledgeable. I have always loved customer appreciation day, the last Wednesday of each month, 20% off. I recommend them to everyone. Awesome, skilled practitioners.
Thanks Bev, we appreciate your locality to us! See you soon.
Fantastic experience: Honest and straight for, no nonsense business. You are #1, a host will lead you and guide you from the time you walk in. From question to question about any health issue to the supplement needed. Or a wonderful massage from a trained registered professional, to info and training classes like essential oil making and what each is for. You won't have regrets here.
Thanks!
Fantastic experience: Knowledgeable & helpful staff
Thanks
Fantastic experience: Amazing service. I walked in was immediately greeted then approached again. Jean was an amazing resource and educated me on all sorts of valuable information. Top notch. Left feeling like i am in control of some healthy decisions.
Thanks for supporting local! We appreciate you.
Fantastic experience: Beautiful store. Well stocked. Knowledgeable staff ready to help. Ample parking. What more could you ask for? Thank you for the guidance.
Your welcome ;)
Fantastic experience: Excellent little store. Knowledgeable, friendly staff who give great advice.
We love that you took time to tell us how we are doing! Appreciated!!
Positive experience: Very knowledgeable staff great service, a bit pricey though
Thank you! We have a monthly flyer with awesome deals and the Last Wednesday of each month is 20% off supplements & HABA (white tags) & 15% superfoods and foods (green tags). ;)
Fantastic experience: I have been wanting to write Health Matters for a long time. The staff are all very knowledgeable, Kind and friendly. A special Shout to Kim for going above and beyond in service. The products are very high quality and therapeutic in nature. Keep up the great service.
We appreciate all you do to assist our clients to their goal of better health with your awesome chiropractic care
Fantastic experience: Excellence advice and friendly staff, never pushy and they know what you need in regards to supplements, never trying to sell you something you don't need. I typically go there for the massage services, I always leave refreshed and rejuvenated. A friendly, like family, atmosphere, I always feel welcome there. Great place and Excellent pricing. :-)
Thanks for your kind words.
Fantastic experience: It is always such a treat to visit Health Matters. The store consistently fills my orders and makes appropriate helpful suggestions. The staff are friendly, knowledgeable and efficient. My money is wisely spent at Health Matters.
Always a pleasure to see your face in our store. Thanks
Fantastic experience: Excellent service, and knowledgeable staff!! I love coming to health matters for all of my nutritional and vitamin needs, Kim is warm, inviting, and very knowledgeable, as is the rest of her staff.
Kind words of praise for our team- thanks
Negative experience: Attention to the costumers. The last Wednesday every month you can see the sign that is 20% off for the products . But Its not working like this By the cashier they have the other sign that explain what is on sell today If it red tag - sell is 15% , from original price -20% off and something else Also do check your receipt it could happen they forgot to give you percentage off like was twice done to me It was not easy to have back the difference and apology
We offer on our last Wednesday of each month -20% off the supplements Regular price (white tags) & 15% off superfoods and food products (regular price green tags). Anything on sale with a red tag, you get the better deal. Sometimes our red tags are more than 20% off! And yes sometimes we miss the red tag deal. We are sorry if we missed your red tag sale and it was not a smooth refund, We are always happy to make it right! Thank you for supporting your local business! We appreciate YOU!
Fantastic experience: This store is a little smaller then a few others in the city, but it is an active meeting point for many quality demos and small workshops in the city. The employees are always kind and welcoming!
We really appreciate your lovely review. Thank you!
Positive experience: Great workshops
Thanks - we love to teach
Positive experience: Great customer service and a pretty good variety of products.
Positive experience: Knowledgeable staff.Good service.
Fantastic experience: I love this store for their monthly customer appreciation day.
We love to keep you healthy and offer savings too
Fantastic experience: The staff are all well trained and knowledgeable. Great selection of products.
Thanks for discovering our new Refillery!
Fantastic experience: Great staff that truly knows about their products.
Learning is part of our job and passion-thanks
Negative experience: I immediately walked out of this place. I asked for a product and the lady immediately and sternly said no, I asked if there's anything similar. I also got a harsh, stern reply, no. Not worth my time.
We are sorry that we came across that way. I have discussed this review with my staff. We take it as an opportunity to learn and improve. Thanks
Positive experience: Try the foot detox
Positive experience: The staff at this store did a great job at addressing my concerns and rectifying my problem.
Negative experience: business without customer service.
Fantastic experience: I booked a massage with Melissa, one of their RMTs, and I couldn't be happier with her services. She was professional, knowledgeable and very competent. I am definitely going back to her and would recommend Melissa to anyone who is looking for an excellent massage therapist.
Positive experience: I have always been satisfied with the goods and the service at this store. The staff are helpful and friendly - no complaints at all!
Thank you...Merry Christmas
Negative experience: Unprofessional staff. had a few massages at this location at one point, the staff outside were SO loud you could hear all their gossip. There were no customers at this time of day, just the two staff outside the massage room, gossiping like junior high kids. Twice the massage therapist asked them to lower their voices, but nothing changed. I stopped booking massages there ever since. But continued to purchase supplements. But, watch how they bag your items. They've missed placing paid merchandise into my bag. I don't think they do this on purpose, but it happens. And happened more than once. One day I discovered a bottle of pills I did not pay for in my bag when I got home, have no clue how it got into my bag. I dropped it off, cashier didn't care to thank me for my honesty.
Fantastic experience: My latest massage with Chris was wonderful. She took away all of my aches and pains, and made me feel so much better. She is great!!
Negative experience: staff is not helpful or knowledgable about the products they are selling. they can be quite rude at times.
Negative experience: Lady who helped find products was great. Lady who cashed me out was really rude. LEARN SO CUSTOMER SERVICE SKILLS!!!
Fantastic experience: I also used a Groupon at this location, but my experience was exceptional! Personable, knowledgable staff helped with all my questions. They said hello the moment I entered the store and assissted me right away. It was the first time I visited and will definitely be returning to use the wellness clinic. I was told that every one that works there is a health care practitioner or studying to be one. I find that very comforting to know that they are able to support me in my commitment to being in charge of my own health. I had been reading for some time that I should be taking some kind of EFA and the lady in the store directed me, through questions of my preferences and persoal needs to choose the right product for me. Also, being a cancer patient, it was a relief to be offered a 25% discount, while I undergo treatments. I was also informed that seniors recieve a 10% discount everyday and that the last Wednesday of every month is customer appreciation day, where anyone can get the 25% off discount. I have been to many health stores in Edmonton and know that the prices here are competitive and reasonable. I am thrilled that buying a Groupon coupon led me to this wonderful store, with the sweetest staff and owner. I highly recommend dropping in for a look around. I trust you will have as pleasant an experience as I did.
Fantastic experience: I want to say thank you to all the staff at this store! Every time I go everyone is helpful and they have a lot of different services that I use and I am very satisfied. The practioners that work there are very knowledgable and do not pressure me into products that would not benefit my health. The staff here are also very friendly.
Thanks
Fantastic experience: THIS PLACE IS THE BEST! Anytime I have a health related question big or small I know where to go. The staff are always so friendly and helpful, every time I walk in everybody greets me with smiles and are willing to help me. It's a great feeling knowing that these people know what they are talking about. And the best part is that it's a one stop shop, you can get acupuncture, massage therapy, reflexology and many other wellness treatments. I always feel happy leaving this place and feel that the employees truly care about helping me :) Big thanks to health matters team!
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